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Lovefone Reviews

4.9 Rating 4,703 Reviews
98 %
of reviewers recommend Lovefone
4.9
Based on 4,703 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Lovefone Reviews
Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 27th October 2024
Fletcher Jordan
Lovefone 5 star review on 16th September 2024
Raphael Luis
Lovefone 5 star review on 22nd March 2024
Anonymous
Lovefone 5 star review on 22nd March 2024
Anonymous
Lovefone 5 star review on 22nd March 2024
Anonymous
Lovefone 5 star review on 22nd March 2024
Anonymous
Lovefone 5 star review on 22nd March 2024
Anonymous
18
Anonymous
Anonymous  // 01/01/2019
Excellent service and customer care.
Helpful Report
Posted 5 years ago
When my iPhone suddenly failed to keep a charge, I looked for a nearby repair shop and noticed the LoveFone at 23 Southampton Row had a 5-star rating, so I headed there--and found that the address is actually a re-purposed red phone booth very near the Holborn tube station. The staffer Fouad quickly and accurately diagnosed my defunct battery and replaced it and cleaned up the charging ports while I had a coffee next door. Took my card, instantly sent me an email receipt, and I was good to go; he even recommended a nearby felafel stand for lunch (also very good!). In short, Fouad provided absolutely first-rate professional service for me, so I can recommend his LoveFone location most highly.
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Posted 5 years ago
Made contact with the issues I was having with my i phone, sent it to Lovefone who carried out a first class repair. Although I am around 600 miles away, postage was easy and I was only without my phone for a few days. Excellent service from start to finish and with a guarantee for the workmanship, couldn’t be better. Would recommend and certainly use again if required.
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Posted 5 years ago
Amazing and friendly service. Unique it’s done in a telephone box too, definitely will recommend to anyone for repairs :)
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Posted 5 years ago
Really happy with the service, was completed within the time they said
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Posted 5 years ago
Excellent friendly and fast service- would highly recommend!!
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Posted 5 years ago
excellent service
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Posted 5 years ago
Excellent service, fast friendly and efficient. The booking a time slot is a great option.
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Posted 5 years ago
Replaced my battery and charge port in under an hour and gave me a discount :) Thank you Fouad!
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Posted 5 years ago
Efficient, friendly, clear. Arrived 9am, out of the shop by 9.25 with new battery and charging port for my iPhone 6S. Very happy. 😊.
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Posted 5 years ago
Excellent service, promptly delivered. they kindly attended to my battery issue as well as the faulty charging port and the gentleman I met was friendly. knowledgeable and enthusiastic. Have already mentioned them to a couple of my friends should they get any issues
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Posted 5 years ago
iPhone 7 microphone problems solved very quickly. Very knowledgeable staff and no fuss service. Good value for money too. Highly recommended.
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Posted 5 years ago
I had cause to visit for the second time in a few months. The reception I got was excellent, as was the work done on the phone. Most importantly they keep to their word re guarantee fior any work they do.. even had time for conversation when I picked it up. Thank you
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Posted 5 years ago
In and out in very short time on same day as booking. iPhone camera repair was cheap and staff were courteous and diligent.
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Posted 5 years ago
Brilliant. The guy who fixed my phone camera did it so quickly and it is perfect! Thanks!
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Posted 5 years ago
Speedy and friendly service, reasonable price.
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Posted 5 years ago
Excellent service, as before with these people. Knowledgeable and friendly, they did the work exactly as promised. Not exactly cheap, but a fair price for the work they did.
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Posted 5 years ago
Really good service. I popped in and asked them to fix my iPhone 8 rear camera (which I had managed to smash). They said it might need a full replacement (much more expensive) rather than just the glass replacing, but that they would see what they could do. I left them to it for half an hour, came back and they had replaced the glass and said to see how the camera is and come back if I want it replacing fully. Saved me quite a bit of money by not just replacing it all for no reason, and they were really helpful.
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Posted 5 years ago
very quick, responsive service
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Posted 5 years ago
iphone battery had "popped" and had pushed the screen out, it was replace quickly with no fuss.
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Posted 5 years ago
Lovefone is rated 4.9 based on 4,703 reviews