Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.89

4.9 Rating 4,703 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,703 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 27th October 2024

Fletcher Jordan

Lovefone 5 star review on 16th September 2024

Raphael Luis

Lovefone 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible Service. Really pleased. Made fixing my phone SO EASY. Should've done this months ago”

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Posted 6 years ago

“I booked the appointment 30 minutes before arriving and then it took them 10 minutes to resolve my charging port issue. Wonderfully fast service”

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Posted 6 years ago

“Easy, quick, no issues.”

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Posted 6 years ago

“Accurate and reliable. It was only 15 minutes wait!”

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Posted 6 years ago

“Attentive, responsive first class service. Great place to buy a refurbished phone.”

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Posted 6 years ago

“Fast, reliable and friendly”

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Posted 6 years ago

“I booked a appointment on-line on the same day and with in ten minutes of arriving at the shop the guys had fixed my iphone's rear camera after i dropped it. They explained that the camera had detached but is now working and because they didnt have to change any parts they wasnt going to charge me. Really good customer service, polite and friendly. I would highly recomend Lovefone!”

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Posted 6 years ago

“Very quick service, walk up service with no appointment necessary. Friendly service.”

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Posted 6 years ago

“Polite customers service and I have a brand new functioning screen at a reasonable cost.”

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Posted 6 years ago

“I dropped my Iphone and the screen completely cracked... At that point I had two solutions, get it repaired by Apple for an astronomical price or choosing a way cheapest option like Lovefone. When you get a reparation done outside of Apple you loose all privileges to get assistance from them again. That said, I think if it's just a screen replacement Lovefone is a really good option. I took an appointment for the next day and in 30 minutes my phone was already brand new. The staff is nice, the wait inexistant and the price is really cheap. I would do it again but I'm not planning on breaking my screen anytime soon ;)”

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Posted 6 years ago

“Easy to navigate website, good communications, item repaired with minimum fuss”

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Posted 6 years ago

“Fixed my smashed phone in under half an hour. Perfect!”

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Posted 6 years ago

“Easy to find Polite staff Efficient service. Booked in for 2pm, back 30mins later, all done. Gave me advice on prolonging battery life I've never heard before.”

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Posted 6 years ago

“I have repaired my phone twice at Lovefone, excellent service...as always!!!”

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Posted 6 years ago

“LoveFone repaired my cracked iPhone screen with a new screen. Booked an appointment for the following morning. Could have been ready in 30 mins if I wanted to wait, but collected later. One of the most reasonably priced in the West End. Great.”

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Posted 6 years ago

“Haven't used the service before but delighted. The phone box is just at the end of my road so couldn't be more convenient. The member of staff was helpful and knowledgeable and I will definitely use the service again.”

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Posted 6 years ago

“Fast friendly service.”

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Posted 6 years ago

“After Apple’s Covent Garden store were unable to help I thought my iPhone was beyond repair. But with Lovefone just 30 minutes later my phone was fixed! Excellent work!”

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Posted 6 years ago

“I dropped my Pixel XL a few nights ago on my way home and the screen cracked. I called Lovefone the next morning and arranged for a courier pickup. Courier came to my office, picked the phone up sometime around 11am. Within 1-2 hours, my phone was returned to me, screen all fixed. Customer care was excellent - Anca, the person I was in contact with, was pleasant to interact with and eager to help. Price-wise, I'd say they're comparable to other repair shops in London, from my limited research. The quality of the repair is almost 100% - my only quibble is that the newly installed screen is not fully flush with the frame. I was considering docking a point for that, but for now, that looks like it's only a minor annoyance.”

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Posted 6 years ago

“Good website, easy to book, easy to find and the work took less than 15 mins...and much cheaper than apple with the same length warranty. Will 100% use them again.”

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Posted 6 years ago

Lovefone is rated 4.9 based on 4,703 reviews