Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.89

4.9 Rating 4,705 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

Write Your review

Tell us how Lovefone made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lovefone 5 star review on 27th October 2024

Fletcher Jordan

Lovefone 5 star review on 16th September 2024

Raphael Luis

Lovefone 5 star review on 22nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replaced battery in 20 mins. Only had 1 day but phone functioning as it was before with excellent battery life. Thanks Dom”

Helpful Report

Posted 8 years ago

“Lovefone's primary service is to repair screens on phones and tablets. Mainly Apple products, if I am not mistaken. This requires a number of steps: 1-Making the customer feel comfortable that they are (a) trustworthy and (b) expert at this job. 2-Allowing for easy dropoff/pickup of the broken product. 3-Having transparent pricing to allow you to understand what you are getting. 4-Be helpful during the repair process. and 5-Be fair in pricing. Lovefone absolutely exceeds the highest standard in all these steps. They were very friendly and explained the entire process up front to me. The ability to schedule appointments to come in person, mail your phone/tablet in, or have a courier come get it couldn't make the transfer easier. Their pricing was clear (on the website and in person) and very fair. And finally, and most importantly, the repair was perfect. Hello, new iPad! Thank you very much for your help. My kids thank you also!”

Helpful Report

Posted 8 years ago

“Very quick, high quality service and fairly priced”

Helpful Report

Posted 8 years ago

“Lovefone sent flavius out especially to replace my iPhone 6 screen inside a phone box in greenwich. Great use of an iconic design. Very helpful and friendly and most importantly quick! Would recommend.”

Helpful Report

Posted 8 years ago

“Very quick and good service, lovely and helpful staff.”

Helpful Report

Posted 8 years ago

“Service was fast and efficient! Done with a smile!”

Helpful Report

Posted 8 years ago

“Quick, affordable, efficient.”

Helpful Report

Posted 8 years ago

“great service and quality”

Helpful Report

Posted 8 years ago

“Brilliant service and so much cheaper than buying a new phone. Lovefone 1 Apple 0!”

Helpful Report

Posted 8 years ago

“Very efficient, friendly service”

Helpful Report

Posted 8 years ago

“It was a really quick and friendly service.”

Helpful Report

Posted 8 years ago

“Booked for a charging port / battery replacement and was told the phone would probably have more problems due to being splashed by water - so although no repairs were done, I was impressed by the honesty of the staff”

Helpful Report

Posted 8 years ago

“As a serial breaker of phones I've become a regular customer (unfortunately). It's always a fast and friendly service. So thank you very much”

Helpful Report

Posted 8 years ago

“Easy to book appointment in line, quick and efficient. Great service.”

Helpful Report

Posted 8 years ago

“Really quick and efficient service. The repaired screen looks just like the original screen and works perfectly well.”

Helpful Report

Posted 8 years ago

“Friendly service, quick delivery reasonably priced :) Good clear advertizing on The Internet :)”

Helpful Report

Posted 8 years ago

“excellent walk-in service - phone serviced within 30 minutes and good as new - would recommend & use every time - A***”

Helpful Report

Posted 8 years ago

“Very prompt and efficient service, priced much more attractively in comparison to Apple's charge for repairing a broken iPhone screen. Please keep up the good work.”

Helpful Report

Posted 8 years ago

“Called to see if I needed an appointment and didn't, friendly over the phone and in person. We made a couple of jokes about a certain company. The phone was done and good as new in 30 minutes. Great service.”

Helpful Report

Posted 8 years ago

“The lovefone service was fantastic, I showed them my cracked iPhone 6 screen they had a brief look and then repaired it within less than 30 minutes. It all works perfectly well now and the phone feels brand new. On top of that, should anything be wrong with the new screen, I don't have to worry as they offer life time warranty. All in all, outstanding service.”

Helpful Report

Posted 8 years ago

Lovefone is rated 4.9 based on 4,705 reviews