Love Lights Reviews

Name: Love Lights
Address: 39 Lullingstone CrescentIngleby Barwick, Stockton-on-Tees
Rating: 4.43

4.4 Rating 1,014 Reviews

85 %

of reviewers recommend Love Lights

Company Reviews

Questions

Metrics

4.4

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

(01642) 424844

Email:

sales@lovelights.co.uk

Location:

39 Lullingstone CrescentIngleby Barwick
Stockton-on-Tees
TS17 5GJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service and help over a few calls”

Helpful Report

Posted 7 years ago

“Brilliant service Helpful sales lady Was a pleasure So pleased with the lights and service”

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Posted 7 years ago

“Exact replacement for failed original component - dispatched promptly. First Class service!”

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Posted 7 years ago

“Gives a lovely warm glow to the room.”

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Posted 7 years ago

“Customer service is excellent.”

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Posted 7 years ago

“Amazing lights, don’t be fooled into thinking these are cheap quality because of the price. I bought the dar rawley 4 light for my bedroom and was surprised to see the light is actually made of aluminium strips and not plastic coated in silver as i imagined. The light is simple to install and looks amazing. There is no right or wrong way of adjusting the curly strips, simply adjust to suit your preference”

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Posted 7 years ago

“I bought two items from Love Lights and am delighted with both. They have proved to be good value, arrived promptly and are lovely. They were very well packaged (and I am pleased that there was little or no plastic and such like in the packaging). Great stuff.”

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Posted 7 years ago

“Matched all other lights in kitchen”

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Posted 7 years ago

“Spent £38. Free delivery set at £39 .....sly Extra £4-99!!”

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Posted 7 years ago

Hi Keith, We are sorry to hear you are not happy with our delivery charge however this is made perfectly clear on our website that the delivery charge is free after spending £39 and £4.99 if spending under £39? Please accept our apologies that this did not suit you on this occasion. Regards Love Lights

Posted 7 years ago

“I needed my lights in a hurry and the personal service and updates were really appreciated, thank you.”

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Posted 7 years ago

“Chased product twice. Very limited dispatch information. Not automated.”

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Posted 7 years ago

We are sorry to hear you are not happy with the delivery information, this is something i will pass across to our dispatch team. The item ordered was dispatched within 3 days from the date of order (standard being 2-7 working days) with royalmail. Please once again accept our apologies for any inconvenience this may have caused. Love Lights

Posted 7 years ago

“Very good service, I called to change the colour of the lights and they did it very quick without hesitation. Very happy with the product as well”

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Posted 7 years ago

“Excellent service. Returned phone calls as promised. Delivery as promised.”

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Posted 7 years ago

“The pendant lights I ordered are great, very large, so I only need two to go over a kitchen island rather than three . I consider them to be excellent value for money. The blue is darker than it looks in the photo, more of a blue grey but this is not a problem. I did not hear from the company with regard to delivery as expected and 'chased up' after 7 days. The lights then arrived in 24 hours so I believe it was an oversight.”

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Posted 7 years ago

“Quick delivery and great service. Lights look beautiful and amazing on my Christmas tree”

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Posted 7 years ago

“Love Lights is great company to buy from”

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Posted 7 years ago

“Still waiting on them do how can I review them. Post service is atrocious.”

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Posted 7 years ago

“Very good selection of lights with an excellent delivery”

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Posted 7 years ago

“The lights are lovely and I would have given a very good score but for long delivery time. I expected 3-5 days but it took 2 weeks as manufacturer was out of stock. Had to chase delivery buy then it arrived on next day service. Well packaged. Would recommend but allow for longer lead time”

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Posted 7 years ago

“Product fine but bad delivery service. Had to chase and get order resent”

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Posted 7 years ago

Hi, Thank you for you review and once again please accept our apologies that your first order went missing with Royal Mail, unfortunately this does happen from time to time and we thank you for you patience while we resent the order to you. Kind regards Love Lights

Posted 7 years ago

Love Lights is rated 4.4 based on 1,014 reviews