Hi Lilli, we’re so sorry to hear that!
As our skincare routine is made with 100% clean, active Swiss ingredients designed for your skin, lifestyle and environment, we’re happy to provide you with a complimentary reformulation if you are not completely satisfied with your products.
You can read more about the reformulation guarantee https://help.lovefromyours.com/en/articles/5178559-what-is-your-return-reformulation-and-refund-policy and reach out to us at experts@lovefromyours.com to start the reformulation process. 😊
Hi Sharayah,
We are truly sorry to hear about your breakouts. Rest assured, we’ll do everything from our side to make your skin feel better. May I request you to reach out to our experts with your AM/PM routine and skin selfies to experts@lovefromyours.com? They will definitely help resolve your skin concerns!
