loveholidays.com Reviews

“ The company refunded the hotel accommodation but have since refused to refund the flights, stating that they’re non-refundable and the flight was never cancelled, all after sending numerous emails since August 2020 stating that they would pass on a refund for flights once received from the airline. ”

“ Booked a package holiday but cant go because of pandemic they say we have to contact airline to get flight refunds 2 airlines!! Easyjet there Ryanair coming back, we have to fill a form in attach photo copies of passports, proof of address ect , they ( love holidays) should do this not us!! We have spent 5 hrs trying to sort it still not there yet!! Absolutely disgusting. ”

“ Disgraceful company, will NEVER book with them again , hope they go bust. How is it legal that they have refused to refund so many customers for the full package holiday process? Just terrible. ”

“ loveholidays service is absolutley disgraceful. They have refused to give me a refund for flights yet the airline they booked the flights with has refunded them the money and cancelled the flights. They have left me £300 out of pocket. What a scam of a company. Taking peoples money and keeping it. ”

“ I had booked with Loveholidays for a couple of years prior.. and all was great..until you have a problem and you are fully entitled to a refund. . Then your waiting over 12 months for them to chase the 'finance department' and they are a nightmare ... to the point of NEVER AGAIN ”

“ Nearlly a year to get a refund what a terrible company will never use again. ”

“ 11 MONTHS OF TRYING TO OBTAIN A REFUND FROM A PACKAGE HOLIDAY AND THEY LIE AND SAY IVE BEEN REFUNDED DIRECT FROM AIRLINE!! STILL NO REFUND AND WILL NEVER USE AGAIN. ABSOLUTE DISGRACE OF A COMPANY. BY FAR THE WORST CUSTOMER EXPERIENCE IN 40 YEARS OF TRAVELLING!!!!! ”

“ 11 MONTHS OF TRYING TO OBTAIN A REFUND FROM A PACKAGE HOLIDAY AND THEY LIE AND SAY IVE BEEN REFUNDED DIRECT FROM AIRLINE!! STILL NO REFUND AND WILL NEVER USE AGAIN. ABSOLUTE DISGRACE OF A COMPANY. BY FAR THE WORST CUSTOMER EXPERIENCE IN 40 YEARS OF TRAVELLING!!!!! ”

“ They told us you have to wait until airline refund us . ”

“ An absolute bunch of lieing thieves, they take your money, cancel your holiday and do not refund all you have paid! Either deliver the goods or refund people - simple business practice 🤔 ”