Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.82

4.8 Rating 924 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Saranghae Skincare 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Saranghae products for about 10 years and consistently receive compliments on my skin and it's glow. The NEW product offers specifically the Orora Lip repair serum and Calm & Glow Snail Mucin Serum, are divine and after two days of application, I can see they will be added to my skin care routine. Thank you Saranghae ❤❤❤”

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Posted 1 day ago

“I love your products, they make my skin real soft. The foam cleanser is awesome. I don't use anything else to wash my face. The samples that were sent with my order are soo good. I will be ordering more soon. Thanks”

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Posted 3 days ago

“These products have exceeded my expectations! I use the collagen serum, collagen moisturizer, foaming cleanser and elixir. My skin looks noticeably better and I look forward to my skincare routine. I’m so so glad I found Saranghae!”

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Posted 3 days ago

“I love how the product makes my ace feel.”

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Posted 4 days ago

“I have tried other skin care productsin the past and I always come back to this one. It moisturize my skin and makes it glow.”

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Posted 4 days ago

“hello!! i placed a snail mucin product to my throne wishlist as i am in the top 2.7% & when it arrived (SUPER quick!) i noticed i was also gifted lip peptide, and a rejuvenating mushroom face cream from the saranghae team! these products weren’t cheap either, theyre heavy in packaging and quality all around. i used the mushroom cream that night, and by the morning some small smile line creases had literally faded away! i’ll be ordering for SURE again. very happy and thanks again to the wonderful people that sent extra to me!”

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Posted 4 days ago

“I swear by this Skincare product.”

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Posted 4 days ago

“I have been a Saranghae customer since they first started, when nothing was automated and when you have to call in to change/schedule your shipment. After a certain years of using the same products and as you aged, your skin has different needs. My recent purchased of the Advanced Pore Minimizing & Skin Tone Corrective Serum With 10% Niacinamide + 1% Glutathione and the Retinal Serum, combined with the products I have aready, I see a difference. My skin is not dull looking. My face looks brighter and more lively. My coworkers even said I looked younger and prettier (made my day)!!”

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Posted 4 days ago

“As someone with sensitive skin, I’ve always been wary of using retinol because of its potential to cause redness and peeling. That’s why I was excited to try this Saranghae retinal and Bakuchiol Serums, and it didn’t disappoint. This product is incredibly gentle and leaves my skin hydrated and glowing. After three months of use, I’ve noticed subtle improvements in my skin tone and a reduction in acne scars. It’s not as fast-acting as retinol, but for those with delicate skin or who prefer a plant-based option, this is perfect. My only minor issue is the slightly sticky texture, but it absorbs well after a few minutes.”

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Posted 6 days ago

“I have been using Saranghae Skincare for many years and I love their products. Their creams and serums feel very light on the skin and they really reduce the wrinkles. I strongly recommend Saranghae skin care to everyone, who loves light and natural ingredients.”

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Posted 3 weeks ago

“I love the products the way they make my face feel.”

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Posted 3 weeks ago

Hi Olga, we appreciate your honest review, thank you and happy holidays!

Posted 3 weeks ago

“After using these products a few months, my mother asked why I was aging backwards. This last order I received the intensive lip repair serum. I had an experience the day before that made my lips cracked, bleeding and scabbed. This repaired it in one night! Amazing quality and each container lasts a long time.”

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Posted 3 weeks ago

We appreciate your review Emily, all the best and happy holidays!

Posted 3 weeks ago

“Saranghae came into my skincare life when I was at a loss. My preferred products were no longer available in Canada, and I didn't know what to replace the with. I'd been hearing about Korean skincare, and have been following Saranghae's social media for a little while. When they had their November sale, I decided to bite he bullet and ordered the Nourishing and Moisturizing Oil + Foam Cleanser. To my delight, the package arrived with some gifted goodies as well, the Orora Skin Science bioactive collagen serum and cream, and their new lip treatment. I've built them all into my skincare regimen, they work so well together and with my other products. I can honestly say my skin has never looked this good, and it glows! These products are truly a remarkable brand. And their podcasts are funny, and educational. Thank you!”

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Posted 1 month ago

Thank you so much for your kind words Dawn-Marie, we greatly appreciate it. I will let Peter & Andrea know that you enjoy their podcast banter :)

Posted 1 month ago

“I’ve been using Saranghae skin care on my aging and sensitive skin for the past 6 years with great satisfaction! I never have any negative reactions to Saranghae products, Unlike to many others. My skin looks well-nourished smooth and supple.”

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Posted 2 months ago

Thank you for your review Lidiya, we very much appreciate it. :)

Posted 1 month ago

“I have not seen any differences in dark spots as claims said! Just disappointed. I had high hopes that the product would at least lighten them a little. But nope!”

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Posted 2 months ago

Hi Olga, I'm sorry to hear that the product didn't address your skin concern. It looks like the product was delivered on October 20th. It's been less than 2 weeks since you started the treatment and generally, it can take much longer for some customers. I would continue to use the 25% vitamin C serum with the 10% niacinamide serum as a stack and part of a complete skincare routine. Hyperpigmentation (depending on severity) can take much longer to visibly reduce. Lastly, you return the product for a full refund if you'd like, just let us know within 45 days and we'll refund your purchase. Please contact us at cusotmercare@lovesaranghae.com.

Posted 2 months ago

“I've been a VIP member since 2017. The products are always excellent, and the customer support is phenomenal. I recently started experiencing discoloration and new signs of aging as I entered my 30s. I contacted Maya for a skin consultation, and she helped me overhaul my routine to address my skin concerns. She customized my order to meet my unique needs, and I'm already noticing a huge improvement in my skin tone and texture. I love that the product line is still evolving as skincare science progresses. They've taken great care of me for seven years now. While my skin has changed, these products have met my needs every step along the way!”

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Posted 3 months ago

“I am a Saranghae VIP member and this product is a part of my subscription package. With my newest shipment I noticed this product has a different smell/scent to it. It is fragrancy and smells like cosmetics. I preferred the older version where it was unscented. Aside from the scent, generally a great product and love how it makes my skin feel.”

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Posted 4 months ago

Hello! And thank you for your review, we greatly appreciate it. Addressing the mention of scent, we haven't changed the formulation for either our traditional line or products or Orora products. Having said that, we agree with your sentiment about scent and we have mandated that all future products and batches be scent-free or naturally occurring scent (no chemicals added to eliminate smell). Thanks again and we appreciate your support.

Posted 3 months ago

“Love these products! My skin looks better than ever!”

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Posted 5 months ago

Hi Nancy, Thank you for your kind words, we always appreciate it! :)

Posted 3 months ago

“Such a nice product. I wasn't convinced on snail serum at first but I'm happy I gave it a try.”

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Posted 5 months ago

Hi Minni, thank you for your review and yes, our Calm & Glow Snail Mucin Serum is quickly becoming a favorite among our customers and our team members.

Posted 3 months ago

“The Saranghae 5 step system is amazing. I have acne prone sensitive rosacea aging skin and nothing has really helped, except for saranghae. i have been using their skincare for over 10 years!!! i have tried shesheido , clinique, clarins, la roche posay, lancôme, paula’s choice, etc. If my acne is treated, it would leave my skin super dry and aging fast! some lotions were too greasy and made me break out more, in addition to increased redness. I just have crazy difficult skin! Saranghae has been a lifesaver. It calms my redness down and moisturizes my face at same time? its Magic!! Please don’t ever stop selling this particular set! I wouldn’t know where to buy replacement.”

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Posted 5 months ago

HI Cindy, Thank you so much for such a great review. We appreciate your support over the years :)

Posted 3 months ago

Saranghae Skincare is rated 4.8 based on 924 reviews