Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.82

4.8 Rating 910 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 910 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Saranghae Skincare 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Karen is numero uno customer service rep, she answers my questions promptly and of course I love Saranghae products!”

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Posted 5 years ago

“I’ve never had better customer service from any company that compares to Saranghae Customer. The products are as wonderful as advertised.”

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Posted 5 years ago

“I have been using Korean skincare for about 2 years now. I recently switched to Saranghae and absolutely love it! My new go to brand that I tell everyone about! I even purchased the fridge as well. Customer service is fantastic as well. You have a customer for life!”

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Posted 5 years ago

“I sent an email asking about delaying my next shipment and was promptly replied to by the customer service representative. Quick and easy and I couldn't be more be more pleased with that service as well as the wonderful product.”

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Posted 5 years ago

“I absolutely LOVE my Saranghae routine. It’s amazing how well my skin feels and I feel as if I hardly have to use any product; a little goes a long way which is wonderful!”

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Posted 5 years ago

“I love the products especially the Oil & Foam Cleanser and the Essence & Serum”

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Posted 5 years ago

“For an almost 64 yr old woman.....I’m loving my “New” skincare products, and the support I get with it 😁 yes we can tell some improvement . Hope in 6 more months I can report on much more ! I do like seeing more moisture given to my skin, since dry skin has been a major problem”

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Posted 5 years ago

“I am truly enjoying my experience with this saranghae skincare line. It smells so great and really seems to be doing its magic”

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Posted 5 years ago

“I want to tell you that I LOVE the products. My skin has never looked better. Plus, I have severe intolerance for fragrances, and I am delighted that your face wash and serum and regenerating cream, in particular, have the most wonderful scents! So clean and invigorating. I love applying them - just to smell how wonderful they smell. I wish the face wash scent was a colonel. I would buy it!!!”

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Posted 5 years ago

“I turn 70 years young in a few months and have used the products for about a year now and when people find out I turn 70 this year they tell me no way 60 is what they thought my age was/is. I smile and tell them about the saranghae products.”

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Posted 5 years ago

“I have never been a fan of skin products until I used Saranghae. Every time I put on the creams I just go 'ahhhh' it feels so good - and I look good too :)”

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Posted 5 years ago

“I really enjoy the Saranghae Complete 5 Step membership bundle. It works amazing and my skin has never looked younger. My boyfriend in his 30's doesn't think I'm in my 50's!”

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Posted 5 years ago

“I just want to give every one fair warning, I did not read the directions on the eye cream where it clearly states do not apply on upper eye lid. Well I did and couple days later I woke up with my eye lids pealing. I got so upset I wanted to return all the products (got the 5 step routine), but it was past the return period, so I packed everything up and stored it away. For some reason I brought it back out the other day and was reading all the info on the boxes...Needless to say I am giving it another try ….Have my fingers crossed because for some reason I really want the product to be my product! (and I will not be applying the eye cream n top of my eye lid).”

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Posted 5 years ago

“This is life changing! I had a little trouble at first with oily skin and a few breakouts. With a consultants help I figure out how it works for me. I've only been using two weeks and my skin is smoother and more hydrated then before! Try it!”

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Posted 5 years ago

“Customer service by Karen was superb! I asked for my 5step order to be held for 30days. Response time to my request even over the weekend was great. So happy with my products and even happier with the service and advise. Thank you.”

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Posted 5 years ago

“Not only do I love my products, but I've found that I needed to change my auto shipping because a little product goes a long way! My customer service rep, Karen, didn't hesitate to accommodate me, and also suggested that I might like the toner for extra hydration. Bought it and love it too! Thank you Karen and Saranghae!”

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Posted 5 years ago

“I have definitely noticed a difference since using these products. The little crow's feet around my eyes are just about gone. I can’t believe how in such a short time of using this product (and I’m not the most disciplined with using it), that I am already seeing a noticeable improvement. It’s the only product I’ve ever used that I actually saw a difference. It’s kind of exciting actually.”

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Posted 5 years ago

“The customer service is outstanding. Quick response time, super flexible in regards to scheduling product orders. Best of the product actually works.”

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Posted 5 years ago

“I have never had to wait more than 1 day to get answers to my questions or orders. I appreciate that and I appreciate your product!”

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Posted 5 years ago

“Everytime I write for help with my order I receive an email within 24 hours assisting me in exactly what I need. They do not force you to have your items shipped in their timeline but you can tell them what you want. Very very customer service centric!”

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Posted 5 years ago

Saranghae Skincare is rated 4.8 based on 910 reviews