Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.82

4.8 Rating 924 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FIRMING SERUM FEELS LIKE RIVERS OF WATERS DRENCHING ON YOUR FACE AND ULTRA HYDRATION. EVERY TIME I USE THE FIRMING SERUM, IT FEELS LIKE MY FACE IS IN HEAVEN. MY FACE GLOWS. THEN I PUT THE EYE CREAM ON. THIS IS THE ONE AND ONLY ONE THAT LIFTS MY EYELIDS AND STAYS LIFTED UP. THE EYE CREAM PENTRATES THE UNDER EYE AREA AND ORBITAL AREA AND MY LINES ARE LESS, LESS, VISIBLE. THEN I APPLY THE FIRMING CREAM AND THIS COMPLETES MY TOTAL GLOW. THIS CREAMS SOAKS IN MY FACE AND LIFTS IT UP.. AFTER HOURS OF WEAR, I WAS AT A FUNCTION AND JUST HAPPENED TO LOOK IN THE MIRROR, AND LO AND BEHOLD, MY FACE WAS STILL GLOWING AND DEWY. THESE PRODUCTS MAKE ME FEEL BEAUTIFUL AND I CAN GO OUT AND FACE THE WORLD. I WOULD HIGHLY RECOMMEND THE ANTI AGING REGIMEN. YOU WILLNOT REGRET IT. AND NOW, MOST IMPORTANT, I HAVE NEVER HAD SUCH PERSONAL AND LOVING CUSTOMER SERVICE. IT WAS L IKEHAVING A FRIEND HELPING ME, PUTTING ME FIRST, AND RESOLVING MY PROBLEMS. THE PRICE IS GREAT. IT WILL CREATE YOUNGER LOOKING SKIN. IT DOES NOT TAKE WEEKS TO GET DELIVERY. ANY PROBLEMS WITH RETURNS OR REFUNDS ARE IMMEDIATELY RESOLVED WITHOUT ANY QUESTIONS(WHATEVER YOU WANT, THEY WILL DELIVER) THIS IS A COMPANY THAT IS CHRISTIAN FAMILY MINDED.”

Helpful Report

Posted 6 months ago

Hi Sharon, Thank you so much for your kind words and taking the time out of your day to leave us a review. We absolutely love helping customers like yourself, it's what makes all of us excited to help build a great company like Saranghae. We wish you our warmest regards.

Posted 4 months ago

“I have always been into skin care. I thought I took really good care of my skin. As I have aged, I saw all of the signs that I have not done the right things and I needed more help with my complexion. My younger sister started looking noticeably younger. Her secret Saranghae Skincare. She shared her routine and I order 10 hours later. I am so thankful I did. My skin looks amazing, and everyone has commented on the change. I also tried the new product with collagen. I can't wait to introduce my sister to it.”

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Posted 7 months ago

Hi Karena, Thank you so much for your review, we greatly appreciate it! We're very happy that our products are working well for you. Please don't hesitate to reach out to us at customercare@lovesaranghae.com if you need anything. All the best!

Posted 4 months ago

“As a first time user of Saranghae and Orora Skin Science products I had no idea they could be that beneficial. I'm hooked! As my old products from another company ran out, I had been listening to the Podcast "Love, Saranghae with Peter & Andrea" which is full of skin/health education, humor and real life business highs & lows. I adore their transparency and passion for their businesses/customers. You can tell they have thought of every detail; there is even education inside the product boxes about the exclusive ingredients. Learning that evolution and origin of these products is an additional bonus to how amazing your skin feels after using them. At almost 2 weeks in using twice a day I can't wait to see what happens after 8 weeks and into my future. Thank you Andrea and Peter (plus your team!). With kindness Cheryl Mason”

Saranghae Skincare 5 star review on 15th May 2024

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Posted 8 months ago

“I have been using Saranghae products for several years. I use the 4 step daily items. When I tell people that I am 64, they never believe it.”

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Posted 8 months ago

“My skin feels amazing since I started with Saranghae. I have moderately sensitive skin, and these products have made my face and neck skin softer and smoother, and I had no negative skin reactions, even when I first started, and that is rare for me. Thank you for your wonderful products!”

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Posted 8 months ago

“Wonderful products. Helps my skin Tremendously. Love that it has Phellinus Linteus Extract. Great customer service also!”

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Posted 9 months ago

“I’ve been using your product for over 5+yrs. It surpasses all other skin products on the market. I have very sensitive skin, so I’m careful what I use. I’m on the 5step program and I love everything about Saranghae, it’s light but so very effective, my skin loves it and I can never go back to what I using before. I’ll be 67 this year!! Thank you, Dorothy”

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Posted 11 months ago

“Well, first of all the customer service is really very good because anytime that I have to call them I have satisfaction with whatever is going on and usually I don't have to call him them for anything. I don't return anything because I love the products - they never come damaged. but best of all is my skin. I started using this product many years ago after having a lot of experience with many many different brands. I instantly saw a difference in my skin. I am 80 years young at this point, and I certainly don't look it. my skin is soft and supple and blemish free and it's an easy program to implement. Go for the VIP package with five items. Excellent! Try the facemasks. They are all good and guess what? The price is right. Get into the Saranghae skin care habit.☺️”

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Posted 1 year ago

“Yes I like the products I have tried. I have told several people about the brand.”

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Posted 1 year ago

“The eye cream caused not only redness and swollen around my eyes it also caused eyes to also get very red and totally dried out my skin ... I can't put anything on my face to relieve it till the redness and stinging goes away except for petroleum jelly ... had to wear sunglasses to hide tge red eyes and swollenness looked like Rocky in the final round minus the blood and sweat ....I don't know what ingredient in this skin care line is poison to my skin, but I saw I am not alone with this unfortunate reaction...”

Helpful Report

Posted 1 year ago

Hi LB, We'd like to learn more about your reaction. Although it is possible, we've never had any reactions or complaints close to what you've described. At the very least please contact us at customercare@lovesaranghae.com and we'll fully refund your purchase. Again, we'd like to learn more about how you were using our eye cream and how your skin reacted. thank you.

Posted 1 year ago

“I love their skin line!! It is literally a face lift and a bottle.🩷💕🩷!! I do not give reviews, and I am a farm girl and military girl with no sunscreen and my face looks amazing🥰. A smoker and a diet Pepsi drinker very little water, and my face and neck look great. Highly recommend the collagen lotion.! Always receive my shipment quickly, which is also a bonus. I do not believe in signing up for a subscription do not like to be tied up with some thing old school.🤣”

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Posted 1 year ago

“ALL SARANGHAE PRODUCTS ARE AMAZING HIGHLY RECOMMENDED MY SKIN LOVES THIS PRODUCTS! THANK YOU”

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Posted 1 year ago

“Good afternoon, I have a testimonial I'd like to share with you folks at Saranghae. First of all, I am 71-1/2 years old and have been using Saranghae products faithfully for nearly 10 years. Today after I received a Hydrafacial procedure at my spa, I asked the aesthetician for some advice on other procedures that might help keep me looking younger. I received the nicest compliment I've ever received in my life! She said, "well first, who does your Botox injections?" I was incredibly happy to tell her I have never, ever had any Botox injections! I attribute my younger-looking skin completely to Saranghae products! I wanted to thank you for your wonderful products and the fact that they actually work, is amazing! Keep doing what you're doing and I'll keep passing out the kudos to anyone who asks about my facial care regimen. Thank you!”

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Posted 1 year ago

Thank you so much Karen for your long-time loyal support of Saranghae! We are so happy to hear that our skincare has helped your skin and received wonderful feedback from your aesthetician.

Posted 1 year ago

“I love Saranghae!! I began using it about 6 or more years ago and wouldn't think of discontinuing. The company is so helpful when needed, and the products, price, automatic shipments are just the best! I am constantly told that I look years younger than my age, and that's due to Saranghae. Thank you!!!”

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Posted 1 year ago

Thank you Mary for being with us for 6+ years! We are so thrilled to hear about the wonderful comments you are receiving from people you meet :) Our Auto Renewal shipments are great so you never run low on your skincare products!

Posted 1 year ago

“The customer service is always outstanding. USPS lost my shipment but I messaged customer service and they immediately shipped out a replacement and added a complimentary item. Such great service!”

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Posted 1 year ago

So sorry to hear about the lost shipment. Happy to hear our Customer Care Team was able to assist you :)

Posted 1 year ago

“All Perfection!💖💝”

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Posted 1 year ago

“I have used Saranghae for about 5 years now and it keeps my skin more supple and hydrated esp with the cream for nite time!!! I will recommend this product to my friends who wanted to try it!! I Love the product and made me happy with the results!! Cannot wait to try the Vit C serum and the new glow products!!!”

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Posted 1 year ago

“I have been using this product for about 10 years. I love the purity of the products and the way they leave my skin feeling silky. I use the 5 step skin care routine. The product arrives promptly and is always packaged carefully so there is never any damage.”

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Posted 1 year ago

“5 yrs and counting! BEST decision Ive made in a LONG time! Life long customer here!!! NOTHING compares!!!! My skin is better now than when I was young!!!! I can customize shipments, adjust my products and never have any issues! TRY IT!!!!!”

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Posted 1 year ago

“I'm very happy with the product line. Currently using the 5 piece bundle and love each item. This is the first time in years the toner is a product that works for my skin type. My only concern is the frequency of the shipment. The products span more than a month. I hope there's flexibility in the auto shipment process.”

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Posted 1 year ago

Saranghae Skincare is rated 4.8 based on 924 reviews