Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.82

4.8 Rating 915 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Saranghae Skincare 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In my 63 years, I’ve never had better service and thoughtful advice from a woman named Karen in your customer service department. I received an item replaced at no charge, advice on how to change auto shipments and honesty. I would give 100 stars if there were an option to do so. If you have any questions if you are using the products correctly, don’t hesitate. There really is customer service. I became jaded by dealing with VERIZON, AT&T, and so many companies that just don’t care once they have a sale in their hands. I’m so impressed. Thank you!”

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Posted 5 years ago

“I love the products and see a significant improvement in my skin. I highly recommend it!”

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Posted 5 years ago

“Great service. great prouct.”

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Posted 5 years ago

“Excellent customer service and love the product. Skin feels amazing and I notice a difference when I don’t use it on how dry my skin gets.”

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Posted 5 years ago

“I noticed my completion has become more even and stays hydrated. I add extra focus renewal eye cream to my forehead at night, I have some deeper wrinkles going on up there. I’ve noticed they aren’t nearly as noticeable as they used to be. I am 31, people always think I’m 25 or so.... I’ll take it!😁 The picture was taken earlier today, with no makeup.”

Saranghae Skincare 5 star review on 21st January 2019

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Posted 5 years ago

“I’ve just picked it up at the post office! So excited to open it and BEGIN TREATING MY SKIN CORRECTLY!!!! It also sounds like many of the products are actually prescriptive!!!! I am thrilled with your customer service!! The responses I’ve received have been prompt, friendly, caring, professional.......I really know of no other business one might even come close to being treated with all of these at once. I truly thank you!! This also seals the commitments made in your presentations and information of each product!! I am very happy and haven’t gotten home to open my box yet!!!”

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Posted 5 years ago

“Fantastic customer service! Personable, prompt and thorough!”

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Posted 5 years ago

“The customer service is fantastic. I wrote that I needed to postpone delivery (I am apparently not using the products fast enough) and Karen got back to me right away. She not only postponed my next shipment but put me on a different schedule. Thank you so much!”

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Posted 5 years ago

“Customer service is amazing! Its not a hassle to change the ship date or add to your existing order, even if its a few days before scheduled shipment. By phone or email, whatever floats your boat, you will be taken care of swiftly.”

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Posted 5 years ago

“Karen was terrific! I was ready to cancel my membership because refills were coming much too quickly and I was beginning to stockpile product. Karen helped me push back my next scheduled delivery and reset my schedule to one that will hopefully be more appropriate.”

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Posted 5 years ago

“Customer service is the best! Very responsive! Thank you!”

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Posted 5 years ago

“I really like the Saranghae skin care system. My skin has never felt softer, healthier, smoother. I have tried other "miracle" skin care regimens, and always discontinued use for various reasons. I tried Nerium before, and it dried my skin out so badly around my eyes--it made me look so old! And I never understood the idea behind having to wash off everything that you put on with their product line. I love the Saranghae system because I can visibly see a radiance in my skin. My skin is happy! And my skin has improved so much, that I no longer wear foundation or color correcting tinted moisturizer! All I wear now is my brow and eye liner, mascara, and lip color. I love that I do not have to worry about my foundation rubbing off onto my coat color or my clothing anymore, which is also a plus! I believe I have found the perfect skin care system for me, and I plan on staying with Saranghae.”

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Posted 5 years ago

“I love this product. I am almost 60 and my skin looks amazing! I needed to slow down the shipments though because they were coming faster than I could use the product and they worked with me on a new timeline for my shipments. So glad I could do this and not give up my products!!”

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Posted 5 years ago

“I Luv Luv Luv The Saranghae Skin Care Products!! I have been a VIP Member for almost a year now and my skin looks and feels amazing!! Whenever I tell people I’m 53, they don’t believe me!! At Christmas I got the little fridge to keep the product nice and chill - game changer!!! ESPECIALLY the mask!! 😍🙌🏻 Tip, I also have been using the serum & moisturizer on my hands - I get compliments all the time on how soft my hands feel!! ❤️ #CustomerForLife”

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Posted 5 years ago

“I lost my job and had to put my skincare line on hold...I thought I would have to cancel but they worked with me AND got back to me so quickly. Thank you!”

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Posted 5 years ago

“I got the line about 2 years ago because I have very sensitive e skin(been on accutane twice) so most products irritate my skin and make me breakout. This line is very soothing and makes my skin so soft and brightens my complexion. The serum is the only product that I have ever used that diminishes the lines under my eyes. Add to that, the customer service is phenomenal. I did not receive my latest shipment and Karen worked with me to get a replacement bundle sent. If you're on the fence, I absolutely recommend purchasing the bundle, it is so worth the price for what you get!”

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Posted 5 years ago

“The customer service is amazing!!!! 🤩💕”

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Posted 5 years ago

“I was Concerned with the fact that initially my skin looked WORSE, Not BETTER. The Website Discussed/Addressed This but I sent an email for advice/clarification and got a response within 24 hours. With a GUARANTEE That IF The Products DIDN'T Work I WOULD Receive a Refund.......”

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Posted 5 years ago

“Customer service was very responsive and helpful.”

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Posted 5 years ago

“I have found no negatives with Saranghae! The product is fabulous! My skin has never looked so good. The customer service is unbelievable! Quick response! Like having my own personal skincare consultant. The packaging even makes the product look prettier. I love Saranghae from start to finish. Thank you!”

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Posted 5 years ago

Saranghae Skincare is rated 4.8 based on 915 reviews