Saranghae Skincare Reviews

Name: Saranghae Skincare
Address: 2 Sheppard Avenue East, Floor 20, Toronto, Ontario
Rating: 4.82

4.8 Rating 915 Reviews

95 %

of reviewers recommend Saranghae Skincare

4.8

Based on 915 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I let my auto ship lapse due to the hectic nature of selling a house and buying another. With change of address and change of credit card info I simply forgot to update my auto ship. When I contacted customer service they reinstated my auto ship at the price I had been paying. They even helped me update my new shipping address and gave me the number to update my credit card info. Very pleased overall!”

Helpful Report

Posted 5 years ago

“FINALLY! I found something that calms my dry, inflamed skin! I have tried SO many products over the last year....and then I found Saranghae. The first time I used the 5 Step program, I couldn't believe what a difference these products made! I suffered from adult acne, redness and dry skin on my nose, cheeks and chin. Within 2 days the redness had calmed and the dryness subsided. Even my pimples are healing!! My face had been burning when I used other cleansing products & makeup, and now my skin feels healthy & looks better, too! Saranghae is my holy grail of skincare!!”

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Posted 5 years ago

“I love these products! I’ve tried so many products over the years, both expensive and moderately priced, but none got me excited. I’ve been looking for a product line that works for me and I think I’ve finally found it. I love how these products feel on my skin and the visible difference they make. The biggest surprise was my dry skin doesn’t feel like I need to reapply moisturizer half way through the day. My skin stays hydrated! Btw, the smell of the cleanser is fantastic! Love, love, love the face mask.... Great customer service too!”

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Posted 5 years ago

“I received your cleansing product and just used it. I have tried many makeup removers and this is the best one I have ever used. I usually have to rinse my face, then wash it because the makeup remover always leaves remnants, not this one though.”

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Posted 5 years ago

“Saranghae is absolutely the best - awesome product and even better customer service. Changing delivery times could not be easier, and response time from customer service is fast and professional, each and every time. I highly recommend!!”

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Posted 5 years ago

“It would be difficult to find customer service as quick and kind as SARANGHAE! These people are wonderful with everything! They help you figure out what schedule will work best for you to have your facial products delivered. I received a bottle that leaked all over because it had a time crack in it. I let them know and I had a replacement within a few days. Products are outstanding! Customer service is absolutely excellent! It’s so nice dealing with a company who cares about their customers and not just the profit margin. I love the products and they work better than most facial routines! I couldn’t be happier with my choice for skincare! Thank you , Kathi”

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Posted 5 years ago

“Best customer service of any company. They go out of their way to be helpful. Their product is amazing I will be a customer for life”

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Posted 5 years ago

“I ran out of my 5 step products earlier than I thought I would, I notified them and by the very next day I got a response telling me they were sending me my products immediately . I am never disappointed with any of the products . It was a great experience with customer service , I will continue using these great products , they are excellent.”

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Posted 5 years ago

“I love these products! My skin is healthy and bright with no issues. I am so grateful I found your product!”

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Posted 5 years ago

“I was burned by another skincare autoshipment company hiding behind a "free trial" so I was little hesitant to try again. HOWEVER...Saranghae is a totally different experience! The products are incredible, and the service is the best of the best. I love my Saranghae skin!”

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Posted 5 years ago

“I am 72 years old and have try everything on the market. My skin never looked as good. With this Saranghae. I get compliments from my peers.”

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Posted 5 years ago

“I love the product! My skin is so soft, my dark circles under my eyes have lightened a bit and my pores have gotten smaller. I have been following the routine with the masks once a week and I love the way it makes my face feel.”

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Posted 5 years ago

“I would like to commend Saranghae for their excellent service, especially Karen on being so efficient and quick to answer queries and always on top of my requests in renewing my VIP bundle delivery terms. I love Saranghae!!!”

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Posted 5 years ago

“Products are so clean, fresh, and effective. Customer service is kind, efficient and accommodating. Thank you!”

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Posted 5 years ago

“I just got my products today and with my free beauty fridge to boot! I wasn't to sure about the beauty fridge, but I plugged it in inside my bathroom closet (this worked out perfect having a closet with a plug and a shelf to put the fridge on) I put my products in and a few hours later before bed I got the products out and they were oh so chilled🥶:snowflake::snowman:Which to my surprise actually felt really nice. I started with the cleanser and it smelled intoxicatingly amazing and took all my makeup up off and I wear the long lasting makeup that you can't find anything to take off and makes you break out if you fall asleep before you wash your face..yuck:confounded: The cleanser was heaven. The moisturizer, serum and eye cream are luxurious and I feel really good about these products (I have a good feeling) I can always tell on the first try by feel if it isn't going to work with my skin. I am excited to see how this plays out. I am 35 and started getting age spots...:scream:Wth?? I also just started to notice my skin has changed and just feels icky and nothing works for me. I'm in bed and my skin feels amazing! Thank you. Saranghae. I will definitely be doing a before and after. Excited about the next 45 days! Also I must add that the product sizes are huge! I have ordered other products before on like a promotion discount and the sizes were tiny. I read through all the literature and I love this companies mission and the way they really seem focused on their customer satisfaction”

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Posted 5 years ago

“I love Saranghae. Not only are the products great, but also the customer service is wonderful. Thank you for being such a great Company!”

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Posted 5 years ago

“After reading about Saranghae, I decided to give it a shot. I am so pleased! Sometimes, if I get a really good night’s sleep, I can even skip using concealer under my eyes!! Saranghae is just that good. My almost 56-year-old face thanks you!!”

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Posted 5 years ago

“I love your products and use them faithfully because of the improvements I see on a daily basis.”

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Posted 5 years ago

“I love Saranghae and my face has never felt so good. Your customer service is excellent”

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Posted 5 years ago

“Saranghea has THE BEST Customer Service! This company shows they love their customers with each communication and response.”

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Posted 5 years ago

Saranghae Skincare is rated 4.8 based on 915 reviews