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Saranghae Skincare Reviews

4.8 Rating 915 Reviews
95 %
of reviewers recommend Saranghae Skincare
4.8
Based on 915 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Saranghae Skincare Reviews

About Saranghae Skincare:

Saranghae is currently the fastest growing Korean skin care brand in North America. Our mission is to help millions of customers around the world feel beautiful with highly effective Korean skin care products and exceptional customer experiences.

Visit Website

Phone:

6473600589

Email:

customercare@lovesaranghae.com

Write Your review

Saranghae Skincare 5 star review on 3rd December 2024
CHRIS I
Saranghae Skincare 5 star review on 15th May 2024
Cheryl M
Saranghae Skincare 5 star review on 2nd February 2023
Jeff C
Saranghae Skincare 5 star review on 6th November 2021
Amy S
Saranghae Skincare 5 star review on 23rd June 2021
Maria
Saranghae Skincare 5 star review on 4th June 2021
Jill
Saranghae Skincare 5 star review on 27th May 2021
Ardith
17
Anonymous
Anonymous  // 01/01/2019
Saranghae has totally changed my Skin dynamics! I'm truly in love with the Product line. I'm one person who has extremely sensitive skin which gets irritated even with a tiny dab of makeup. But with Saranghae my skin feels so supple and healthy that now I can flaunt my skin without worrying about hiding any spots coz it has become spotless!! A great big thanks to Saranghae and to the customer service (Karen) who has been so considerate and kind! I would definitely recommend Saranghae!!
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Posted 5 years ago
I just order the product, i use this product ,for three days ,i can see a lot of difference, love it....thanksss
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Posted 5 years ago
I love this program. I live in a small town and where I used to get my face products closed and I did not want to drive to the city. So I hurt about this program and thought why not try. I love it makes my face feel awesome. I have the mask on right now. They are great to work with, if you don't need more by your scheduled shipment they will delay it. Also great if you want to return anything.
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Posted 5 years ago
So far it’s working great! And Sandra is really helpful. I love having a personal consultant.
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Posted 5 years ago
I've been loving the products and the customer service (Karen). It's an awesome experience so far. My skin condition improved so much. No more breakouts! Thanks Annie
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Posted 5 years ago
Love the product and the customer service has been exceptional. It is always wonderful to get a great product, and to have personal customer service that truly cares is a massive win. Thanks!
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Posted 5 years ago
I am on my second 5 step program, with the 3rd shipment on the way. So far, I feel the product is working well for me! I will continue as long as I keeping seeing improvement. The customer service is very prompt and helpful! I recommend Saranghae!!!!
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Posted 5 years ago
The customer service is exceptional. One of my orders showed delivered by the tracking but did not appear on my doorstep. I contacted customer service and they immediately sent me another shipment. The products are all that they claim.
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Posted 5 years ago
Customer Service at Saranghae is top-notch! Response to emails is prompt for product information, shipping scheduling. The same can be said for phone calls to the company - knowledgeable representatives. I love all the products as a VIP member for two years.
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Posted 6 years ago
Your skin care line leaves my skin feeling so soft and silky. Karen Wilson of your staff was very helpful when I had a request. She is an asset to your company. If you have a reward program in place, I would like to nominate her.
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Posted 6 years ago
Love. Love. LOVE this product line! I've been using the 5 step routine for a few months now and love how hydrated and soft my skin feels now. I had a few breakouts at first, but customer service gave a few suggestions that worked perfectly! I just wish they had travel sizes to help keep up my routine while flying.
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Posted 6 years ago
Love the product! Customer Service is professional, knowledgeable and friendly. Great product. Wonderful people.
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Posted 6 years ago
Using the 5 Step Bundle for a month & a half. Love the products. Immediate softness. No winter dry skin this year! I did experience a few small breakouts. But, when you understand that it's your skin purging, you're actually happy about it!! I had already received the email that my next shipment was processing and my card had been charged when I asked to push the date, yet Karen took the extra steps to refund and re-schedule delivery!
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Posted 6 years ago
I have had the most amazing customer service!! Karen has answered all email questions and requests with lightening speed! Hands down, Saranghae has the best products and customer service! I would recommend them to anyone!!
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Posted 6 years ago
Excellent service, I have to extend my time between ordering and there is never a problem!
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Posted 6 years ago
Wonderful products. I love them. They are amazing.
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Posted 6 years ago
First off, I love the product. Second, the customer service has really been great. I signed up for their 5 step system and had to slow the orders down as I wasn’t getting thru it in time and it was no issue at all. When the mini fridge was announced I reached out and it took a follow up to hear back (likely due to order insanity from the impending holidays), but they got back to my follow up msg right away and sorted me out. Great team here and great product. I’ve been blabbing about it to all of my gal friends and even giving one a five step kit for her birthday. I’m pretty sure she’s gonna sign up once she gets through it ;)
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Posted 6 years ago
I can’t tell you how much I just LOVE that tiny little darling powerful refrigerator! It is just perfect! It fits in my 1/2 bath in the corner. It is cooled and the makeup feels so beautiful and read how much better for skin. You guys just can’t be outdone in anything. I delete all others. Beverly Hills md if they are really real their products do nothing z You will own the skin market if you don’t already. Crepe skin is oil and water. Yours change every blemish and sores and red spots while feeling beautiful and making the skin change with the cream as it goes on. My little 1/2 bath has the spa band on top of refrig and I feel so special to have a Saranghae bathroom. It is so lovely and special! Your company is special! Peter is special. Every person working at Saranghae is wonderful.
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Posted 6 years ago
My mini fridge came in today! I just got it all set up on my make up desk. It's really cute and I love the way the serums and everything feel putting them on cool. I can definitely notice a difference in the way my skin feels and looks when I wake up the next day. Other moisturizers left my skin feeling greasy like they had just sat on top all night but with saranghae I feel like it's soaked in and my skin feels softer. It looks healthier as well. I love this product. I wanna buy some for my mom and try the other products I didn't buy the first time around!
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Posted 6 years ago
The service I receive is "impeccable"! When I send an email, I usually hear back the same day, even a couple hours! I love the products and have to say they treat their membership clients wonderfully!
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Posted 6 years ago
Saranghae Skincare is rated 4.8 based on 915 reviews