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Lowes Reviews

1.6 Rating 652 Reviews
B-
Happiness Grade
B-

Customer Service - Good

73.53%
Industry Average
I asked her to find her manager, I want to compliment your work ethics The Supervisor ( Charles) I believe his name is came over , I told him Thank You for hiring such a considerate human being to work in the Front To my surprise Charles was even over the Top with Great Customer Service.
posted 2 months ago - Tina Flores
Hello, on the 12th I had a problem getting warranty service on a covered product purchased from Lowes, The warranty company directed me to customer service at the Lowes on Western Blvd, in Jacksonville NC.
posted 3 months ago - Joe St P
Called customer service twice about it.
posted 5 months ago - Johnny Womeldorff
I went to Lowe’s on 133rd and state line yesterday and went in the contractor’s door. Curtis asked if I was looking for something and I said yes a cart. He not only said they were outside but went and got me one!!! Great employee!! Great service!!
posted 5 months ago - Brent
The fantastic employees at my store in Mechanicsburg. I have been dealing there since I moved here and built my new home. The girls at the customer service desk go out of their way to help you. They are so knowledgeable and friendly in particular. Melissa T, Mason and Pam. It is a pleasure to shop the store. The employees are so knowledgeable and I have never been disappointed. Thanks again from a very happy, happy customer Cherie.
posted 5 months ago - Cherie Sullivan
Lowe’s in Rocky Mount NC. The absolute amazing supervisor and two employees went above and beyond their duty to help me to get a patio table. The best customer service I have had in a long time. Keep up the great work. Thank you so much for your help and customer service.
posted 5 months ago - Anonymous
But did you know that Lowe's offers more than just great customer service? Their commitment to providing the best possible experience goes beyond that and here's why.
posted 6 months ago - Cristina RodrigesContreras
Customer service Charlotte - abermale road) was good, price point for a new glass cooktop was actually better than the one I had, delivery service was good and at a decent time. Delivery guys Riki and Rafael made sure they didn’t scratch my floors, hooked up the stove, checked for leveling, and working before leaving.
posted 7 months ago - Vy Williams
We had the BEST customer service at the Lowes store #1798 in Wake Forest NC Galaxy drive. The man who helped us with bathroom Fans was named MIKE (Millwork) He spent about an hour with us and was extremely knowledgeable and very patient answering all our questions. This is by far the BEST customer service I have ever experienced and it def makes me want to shop at THIS location again. Thank you Mike!!
posted 7 months ago - Melissa Rouse
I was helped by this great customer service named Jaclinyne, she was great. she helped me with my water filter for my samsung. she was professional, courteous, smart, and nice.
posted 7 months ago - Anonymous