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I received a full refund for the bag, I would hesitate to buy something again due to lack of trust because they require you to have a security band on the product when you return it but my product came without the secure band— but they did refund me fully for it.
”
posted 3 months ago
- Anonymous
“
Lozuri’s website is very easy to navigate. Purchasing is also quite convenient. The only downside is their return policy. The refund doesn’t take a lot of time but they deduct a lot from your refund lowkey forcing you to keep an item. They deduct the duties and taxes from your refund as well as a 5% service fee. Although they offer good prices MAKE SURE TO BE ABSOLUTELY sure before purchasing.
”
posted 8 months ago
- Anonymous
“
I love my Fendi pouch! However, it had a small scratch on the frame of it. When I called to return I was offered money to keep it, but I opt to return. Annaly handled my return from beginning to end! My refund was processed in a timely manner and I greatly appreciate it. Because my return was handled with care I will be ordering again!
”
posted 8 months ago
- Donna M
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With the other site, after 3 weeks of waiting for any communication on my order, I was notified my item was out of stock and got a refund.
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posted 8 months ago
- Anonymous
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I was able to return the bag and received a refund without any problems.
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posted 9 months ago
- Chequita H
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Update: Lozuri was extremely helpful when expediting the label and also processing my refund.
”
posted 9 months ago
- Anjelica M
“
I had a few comments that I would like to comment on. It was miscommunication and they made everything right. They refunded me the second the received my item. I would definitely buy from this Company again. Thank You for your quick refund.
”
posted 1 year ago
- Anonymous
