“
Bag took 3 weeks to arrive but understand with Christmas back log.
Customer service was superb, they was the smallest mark on the bag that I would never have noticed and they brought it to my attention before sending and offer a small amount back.
”
posted 3 days ago
- Cameron S
“
I am very happy with my purchase. The bag is exactly as described. Swift and efficient service. Productive communication with the customer service.
”
posted 4 days ago
- Anonymous
“
Great support service, very fast to respond to any queries. Delivery to Europe easy and spot on with updates of package.
”
posted 1 week ago
- Anonymous
“
Received my jacket and it is perfect! The customer service here is amazing too. They kept me in the loop about my product and were so helpful every step of the way. Would deffo recommend and would order from here again!
”
posted 1 week ago
- Mariyah C
“
Excellent service, very attentive and responsive customer service. The bag I purchased was inspected thoroughly before shipping.
I couldn’t recommend this company enough.
”
posted 2 weeks ago
- Ella
“
My first purchase with Lozuri and I was skeptical because I got such a great deal but when the bag arrived I was so happy. It's stunning and was wrapped with care. Their customer service team was very responsive and helped me deal with longer delivery times due to holidays in Spain. I would definitely recommend them and would definitely buy from them again the future. Thank you!
”
posted 2 weeks ago
- Anonymous
“
Lozuri has been a great experience!
New YSL bag arrived on time and packaged nicely. Great price on the bag and it was confirmed authentic through a 3rd party Authenticator. The customer service team was also a pleasure to work with.
I would definitely use Lozuri again for any luxury brand purchases.
”
posted 3 weeks ago
- Carl
“
Fantastic service and staff communications were fantastic - Thank you LOZURI
”
posted 4 weeks ago
- Matthew K
“
Completely brand new, highest quality. Love it!
Great quality, best prices, and amazing customer service! Highly recommend!
”
posted 1 month ago
- Anonymous
“
Excellent company you can trust! Great price! Outstanding service! The product purchased was in perfect condition as listed and it travelled the world in record time. Tracking information and updates were sent every day and easily accessible. Lozuri has my recommendation!
”
posted 1 month ago
- Adam K
