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LuckyVitamin.com Reviews

4.3 Rating 1,624 Reviews
82 %
of reviewers recommend LuckyVitamin.com
4.3
Based on 1,624 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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Anonymous
Anonymous  // 01/01/2019
Lucky Vitamin is a quality store. Service is pleasant, Quality is good.
Helpful Report
Posted 4 years ago
I received all items ordered and I was notified when back ordered item was shipped also. The website clearly stated that at this time shipments may take longer, so I was not in a hurry . All went as expected and I would order again .
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Posted 4 years ago
Ordered package, was given an out for delivery notice (from luckyvitamin, not the currier) waited outside for 4 hours that never came. Ellaine Garcing Was my sustainer service rep, and she was less than helpful. She told me to wait, never acknowledged that a mistake had been made or anything. Never shopping here again.
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Posted 4 years ago
Good service, responsible.
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Posted 4 years ago
Quickly delivered the product I ordered and was pleased with it. Thank you!
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Posted 4 years ago
They had everything I was looking for. Even found a few items I didn't know I wanted till I saw them. Prices were great and love the free shipping. They did an awesome job packaging. I had one glass jar item and it was wrapped in a bubble pouch. Everything came in undamaged and as expected. Can't wait to order again. They had posted due to the Covid-19 situation that shipping might take longer but still got in about 7-8 days which was still fine by me since they had posted the notice.
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Posted 4 years ago
I’m an occasional Lucky Vitamin customer. I’m always happy with the variety, prices, and speedy delivery. It is one of my go-to sites for vitamins, herbal remedies, and treats!
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Posted 4 years ago
Prompt service with great customer care & communication. The same product that I pay waaaaay more for anywhere else!
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Posted 4 years ago
I ordered on 4/26. Shipped on 4/30. Arrived today, 5/12. I had trouble confirming because the tracking number in my confirmation email was missing digits. But you know what has arrived? 5 separate SPAM emails from luckyvitamin. Including the one asking me to take a survey. Now, we're in a crisis, so I don't mind the slower delivery. But the bad tracking number is a problem, and the spam is unforgivable. Decent prices, and the product is one I am familiar with already. It was well-packaged. But C'mon, stop it with the spam. Plenty of places do good package and don't flood my inbox with time-wasting emails.
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Posted 4 years ago
Ordered received, all there, packed properly, all good!
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Posted 4 years ago
Order was received today. It was prompt and updated as needed. Happy with my purchase. It was a hard to find item I other stores.
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Posted 4 years ago
Great job! Everything received as ordered.
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Posted 4 years ago
I purchased several bottles of the seventh generation granite cleaner/polish for my green cleaning company and one of them was less than half full. I waited for a long time to receive these and now I don't have enough to get me through and will have to place another order.
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Posted 4 years ago
Great options and prices
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Posted 4 years ago
Got the order when expected. Couldn’t find it anywhere else. So thank u!!
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Posted 4 years ago
We were so happy to be able to get zinc lozenges!! you had the vitamins and supplements we needed when everyone else was out! Thank you
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Posted 4 years ago
Fair prices on all products with a wide supply of vitamin products. Delivery time was good considering we are in a pandemic situation.
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Posted 4 years ago
Excellent products, prices, and service!
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Posted 4 years ago
Product that I wanTed in quantity needed. Overpackaged, however
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Posted 4 years ago
We searched and searched for a product online with the same result: out of stock. Until we found LuckyVitamin! Shipping was prompt and box was sturdy and well packed. Auto ship offers additional savings which is a big plus!
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Posted 4 years ago
LuckyVitamin.com is rated 4.3 based on 1,624 reviews