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LuckyVitamin.com Reviews

4.3 Rating 1,624 Reviews
82 %
of reviewers recommend LuckyVitamin.com
4.3
Based on 1,624 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
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LuckyVitamin.com 5 star review on 3rd October 2022
Scott
LuckyVitamin.com 1 star review on 20th September 2022
Nilve Veronica Palmieri
LuckyVitamin.com 1 star review on 29th September 2021
Anonymous
LuckyVitamin.com 1 star review on 28th August 2021
Wesley
LuckyVitamin.com 5 star review on 15th February 2021
Marilynn
LuckyVitamin.com 1 star review on 14th August 2020
Georgi
LuckyVitamin.com 1 star review on 29th July 2020
NG
2
Anonymous
Anonymous  // 01/01/2019
Excellent customer service Great prices
Helpful Report
Posted 5 years ago
Love the selection and great prices!
Helpful Report
Posted 5 years ago
There we a lot of problems that did ultimately get resolved, but I had to go over the Supervisor to a Manager in order to get resolution. That should not have been needed. Additionally I believe I had to call approximately 3-5 different times in order to get everything resolved and each time I was approximately 20 min up to over an hour just to get through to a customer service associate. That timeframe just to reach customer service is completely rediculous. It truly was a frustrating experience. The only reason there are any stars listed above is because the customer service workers were very kind and did what they could. The manager was also helpful although never thought it important enough to actually take my call, only messaged and worked though the workers. The Supervisor was of Zero help or customer service.
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Posted 5 years ago
Prices seem to be good and they carry what I take.
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Posted 5 years ago
Received my order promptly. I bought shampoo and conditioner which was saran wrapped to prevent leakage. Items were less expensive than other websites. Will definately order in the future!
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Posted 5 years ago
Ordering was fast, delivery was prompt, the vitamins I ordered originate with a very reputable company, and the price was acceptable. I hope to place future orders.
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Posted 5 years ago
Took way too long to receive my order. Got 3 different changes in expected delivery date status from tracking alert. Product is excellent, shipping needs work. Thank you.
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Posted 5 years ago
Website is good. Order comes neatly packaged. Shipping and follow-up is always spot on.
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Posted 5 years ago
Good communication. Good service.
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Posted 5 years ago
Excellent price And service !
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Posted 5 years ago
Great customer service, price, shipment delivery very good.
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Posted 5 years ago
All done well
Helpful Report
Posted 5 years ago
You sent me a lot toothpaste sample and I'm allergic to fragrances and odors and my product reeked of mint and I had to put in a previous bag and box. I also have sent 2 messages regarding this to customer service and haven't received a reply yet.
Helpful Report
Posted 5 years ago
I've called FOUR times, been put on hold, left a message, told I had to wait. I had canceled my autoship temporarily (i have too many), but a known glitch in your system (i was told), didn't reduce it. I can't go to the post office to return, so I need ups or someone to pick up. I'm at wit's end after being a customer for a long time and you won't help me. scott.rosenberg@outlook.com
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Posted 5 years ago
Easy to order. Quick delivery.
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Posted 5 years ago
Arrived as ordered and in a timely manner.
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Posted 5 years ago
I have orderedpriducts from Lucky Vitamins several times now. I haven't had any problems with any of my orders. Received them in a acceptable period if time, anf the correct items were shipped and received. I also received a dicount coupon with each order for my next order that doesn't expire immediately. I am a happy and satisfied customer and would recommend this company and will putchase from them again without hesitation. Thank you Lucky Vitamin for your continued good service.
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Posted 5 years ago
Great prices, great products, and fast shipping.
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Posted 5 years ago
Thank you for having citra solve concentrate I hay use it for 23 years
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Posted 5 years ago
My order came very quickly, prices are great!
Helpful Report
Posted 5 years ago
LuckyVitamin.com is rated 4.3 based on 1,624 reviews