LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

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“There are some great prices and deals available! The shipping/delivery is great so far with only one package being slightly damaged, but that was Fedex’s fault. My main complaint is that they got one item in my order wrong and instead of receiving a case of 12, I received one single item, and then the process following to receive a refund was kind of ridiculous. I had to take pictures of multiple things and then a customer support manager was supposed to contact me in 24-48 hours. They never did, so after about a week I called back. Then they finally reimbursed me for the missing items, but didn’t offer to resend them. I was not especially happy with that process and I feel that they could work on their customer service support.”

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Posted 2 years ago

“The cost of the kelp was very good and the delivery was fast. I only get my kelp through Lucky Vitamin.”

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Posted 2 years ago

“I have been ordering from Lucky Vitamin for years. It has provided me with an economical way to afford all the vitamins, supplements and natural health products I could not otherwise afford. I have recommended Lucky Vitamin to several friends, and those who have used LV have also been impressed by the price and quality of their products.”

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Posted 2 years ago

“GREAT PRODUCT, GREAT PRICE AND GREAT SERVICE!”

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Posted 2 years ago

“Here is my story of how LuckyVitamin is almost like a scammer, from which many people have shared many similar or bad experiences of buying products and should stay away. I have two orders that are under delivery process, but there are a couple of products that have been AUTOMATICALLY canceled due to the shortage AFTER I placed the orders, and the packages got shipped out WITHOUT ANY FURTHER CONFIRMATION WITH ME. Their customer representative just disappeared and didn’t seem to respond to my emails when I was asking for full cancelation of my orders or waiting for all the products I placed available back in stock. Even though they only charged me for the products that got shipped out, still, this is not the way of offering a sales service that forces consumers to accept the deal that has been changed without their awareness. Now the packages are on the way to my country, and I can only choose to take them without a couple of products I originally placed in the orders OR leave them to get them shipped back to their warehouse but without any refunds back. Besides that, their shipment is EXTREMELY slow that for sure will drive you nuts, which, according to comments from others, even sometimes gets your packages lost and never finishes the delivery, and of course, no refunds back. Also, they will close the window of canceling an order in a very short time after you placed it and take a very long time to ship the package out. I had a wonderful experience with iHerb, but it is currently not available for me because they have some issues with the custom in my country. Otherwise, LuckyVitamin has no way to compare to and compete with iHerb in my experiences, and I will NEVER EVER suggest their service to anyone. Finally, LuckyVitamin, Yu-Chieh here, if you are reading this post, please reach out to me to continue our previous conversations about the full cancelation of the orders and the refunds.”

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Posted 2 years ago

“Lucky Vitamin offers such a large variety of products and choices. I recently started receiving monthly packets of vitamins and find it very convenient.”

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Posted 2 years ago

“The delivery was timely.”

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Posted 2 years ago

“Great products and delivery. The only thing holding me back is the yearly subscription fee. Not bad, just hard to justify multiple subscriptions.”

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Posted 2 years ago

“Love your products, availability, and prices. The only drawback is the last couple orders, while qualifying for free shipping, have taken more than two weeks to arrive. I guess I need to be better at ordering out far enough, so I don’t run out.”

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Posted 2 years ago

“I only waited a day or two to receive my order which came as quite a surprise. I like their selection of products and reasonable prices. Thanks, LuckyVitamin!”

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Posted 2 years ago

“products i use fast service delivery the membership thing for free delivery.you would have to order four/six times a year.which i don't thank's”

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Posted 2 years ago

“Fantastic customer service!! One of my orders contained 2 bottles of a supplement that I have been using for years. Even though the items were carefully packed in a bubble-wrap envelope, they were damaged in the shipping process. The bottles were crushed and most of the pills were smashed into teeny, tiny little pieces. My items were PROMPTLY replaced, at no charge. Just one reason why I keep coming back to Lucky Vitamin!”

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Posted 2 years ago

“I received what I ordered on the date promised in proper packaging and in excellent condition.”

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Posted 2 years ago

“Lucky Vitamin gives me great service, prices, ease of ordering, great vitamin supplements, and choices.!!”

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Posted 2 years ago

“Great pricing and items are in stock. Super fast shipping.”

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Posted 2 years ago

“Great service, on time and right price. Will buy all supplements from Lucky's. Goodbye Amazon!”

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Posted 2 years ago

“Order was perfect — as usual”

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Posted 2 years ago

“I love LuckyVitamin. I always get my scheduled orders right on time.”

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Posted 2 years ago

“Lucky Vitamin use to be a decent company. Then without any notification to their loyal customers they moved distribution which I understand was maybe needed and just thought it would be okay that we literally waited three months to get an order we can get from several other companies. I spent $125+ Every month at Lucky Vitamin and after the way loyal customers were treated during this upheaval was plain terrible. So my business has gone elsewhere. And I hope you leave an honest review up here. Maybe someday you can earn the business back if it matters at all. Thank you.”

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Posted 2 years ago

“I've never had any issues. Always get my order as planned.”

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Posted 2 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews