LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,625 Reviews

82 %

of reviewers recommend LuckyVitamin.com

Company Reviews

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Metrics

4.3

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“like the product & service”

Helpful Report

Posted 5 years ago

“As a first time buyer from lucky vitamin, I will day I'm impressed with their customer service, shipping, and quality products. I only gave four stars as there are a few items I would like lucky vitamin to offer. I will use lucky vitamin again, and I've told all my friends and family about the great customer service provided by lucky vitamin. I'm glad I found this gem!”

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Posted 5 years ago

“Great selection of vitamins, herbs, pet food. My only complaint would be somewhat slow processing and delivery. Thank you.”

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Posted 5 years ago

“Great prices. Will shop again. Only problem is shipping is slow.”

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Posted 5 years ago

“Product arrived as ordered, a little slow on delivery but the excellent price made for a pleasant purchase - just order before you really need it.”

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Posted 5 years ago

“Appreciate great selection of products, however, seems there are a lot of items that are on back order, no matter which type of product, or time of order - over 3 year customer, still getting orders one item at a time!”

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Posted 5 years ago

“I stopped ordering from you because it was taking 10-14 days for the order to arrive. Since I had plenty of time before I needed items, I ordered from you anyway - and this last order arrived in a couple of days. Good job. Holding off 5 stars to see if you have consistenly improved your free delivery time.”

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Posted 5 years ago

“Price was excellent, delivery was as advertised. I will use your service again, but not for this product - Bob’s Red Mill powdered psyllium. Product is ground fine like flour and hard to take with water or juice.”

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Posted 5 years ago

“Great site and products. Please speed up the shipping!”

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Posted 5 years ago

“The items and price was good. The constant emails 2 or 3 a day are disrespectful. Still getting after opting out.”

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Posted 5 years ago

“Delivery was super fast. I buy Yogi brand tea. The only problem was that I had to shop elsewhere for the Yogi brand Echinacea tea because it would not let me purchase that one. No problems with the others.”

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Posted 5 years ago

“The products are great and always come intact and undamaged. The problem is that it can take forever for the product to get here. Fulfillment of orders is way too slow.”

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Posted 5 years ago

“Very disappointed my backorder took two months and didn’t receive, so I had to cancel. However, I was given a $10.00 gift coupon. Thank you for making amends.”

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Posted 5 years ago

“They have a lot of natural products which I liked and I was able to get free shipping which is a huge plus only issue was delivery took a little longer than I expected and about 90% of my cans redemptive so badly which may or may not have actually been lucky vitamins fall except the packaging could have been a little better to protect the cans we actually had to hack the cans open and I know having dented cans can actually cause some health concerns”

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Posted 5 years ago

“I can usually find what I need other places, but sometimes there are specific vitamins or homeopathic remedies that I can only get from Lucky Vitamin and I appreciate knowing that Lucky Vitamin has my "healthy back"!”

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Posted 5 years ago

“I’ve been ordering from you guys for quite a while. And received my orders with no problems. Lately it seems that everything is on back order. So it’s been taking a little bit longer. I hope that things will even out in time with the backorders.”

Helpful Report

Posted 5 years ago

“I noticed a lot of negative reviews, but I was happy with my first order from Lucky Vitamins. The items I ordered were in stock, arrived in a timely fashion and the prices were better than on other sites with free shipping. I would order again.”

Helpful Report

Posted 5 years ago

“Prices are good. Delivery was delayed because of backorder. But, it came within a reasonable time. Unfortunately, one bottle of soap leaked. Hopefully, it will be replaced. I'll shop here again.”

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Posted 5 years ago

“Wish Id ordered a day or 2 later and received the labor day discount. And, given the discount, I would have ordered 2ce as much!”

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Posted 5 years ago

“Fair price easy to get.”

Helpful Report

Posted 5 years ago

LuckyVitamin.com is rated 4.3 based on 1,625 reviews