LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

Company Reviews

Questions

Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

Visit Website

Write Your review

Tell us how LuckyVitamin.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy with the product and the service. LuckyVitamin had the lowest price I could find, and the delivery time was perfect. My product had the ability to come damaged, but was packed so well and the box labeled fragile, that not one item was damaged.”

Helpful Report

Posted 4 years ago

“Product is great. Arrived on time and packaging was great. Product was in glass containers and all arrived in perfect condition. Price was lowest I could find.”

Helpful Report

Posted 4 years ago

“After checking the Net, found that Lucky offered the best price--better than Amazon, even! Plus it came within two days. The fact that they bothered to ask is impressive, so I am writing this review to reinforce and encourage the great customer service.”

Helpful Report

Posted 4 years ago

“Complete order with efficient delivery!”

Helpful Report

Posted 4 years ago

“Order from this company you won’t be disappointed 😃”

Helpful Report

Posted 4 years ago

“Poor customer service. Extremely poor. They need to provide phone customer support. That and they didn’t even tell me the first order they shipped was damaged, I had to play guessing games and figure out what happened. The product wasn’t packaged properly so it was damaged during shipping. I received no notifications from lucky Vitmains. I will not be ordering from them again.”

Helpful Report

Posted 4 years ago

“Ordered Cosamo hair color 9 boxes. Came as two three packs and three singles. When i opened the box the contents were carefully packeged but i could see that the center box in one of the 3 packs had leaked a little. Oh well i don't know if it was like that when it was packaged. I ordered Cosamo 783 black from ya'll in 2018 i think with no problems. Cosamo hair color is getting very hard / impossible to find in 783 black or 779 dk. brown. I will order from ya'll again because of fast shipping and i get what i order and i trust i won't be ripped-off. Hope you can stock some more 783 blk. J.R.”

Helpful Report

Posted 4 years ago

“The items and price was good. The constant emails 2 or 3 a day are disrespectful. Still getting after opting out.”

Helpful Report

Posted 4 years ago

“Great prices and a good assortment of products. Prompt shipping and if an item is on backorder they let you know and keep you up to date on when it will arrive.”

Helpful Report

Posted 4 years ago

“What a nightmare!!! I placed my order on June 24th: 12 deodorants. After placing the order, I asked them not to mention the word "Lucky Vitamin" on the package because Customs in Italy would hold the package thinking it's some pills or something else you cannot get in Europe and is forbidden. They told me they couldn't because as good Americans, they always know better than others. Sure enough, the package got hold at customs on July 2nd and I haven't received anything yet. We are November 23rd now!!! They don't want to deal with customs and tell me I should call them, which of course is impossible! Communication with Alisha the "Happy Wellness Ambassador" is like spitting in the wind. I sent many emails and she doesn't help at all! They don't want to send me the money back because they want the package back, which I don't have. It's a real nightmare!!!! Don't ever buy anything with them if you don't live in the USA! Trust me, you will regret it!!!”

Helpful Report

Posted 4 years ago

“After multiple emails , I counted at least ten or more, and repetition of the same question, it was FINALLY determined that an order I had placed at the beginning of August had been shipped as well as the one placed recently. I had forgotten all about the August order and it was never mentioned to me. Both orders arrived on the same day and I had to pay shipping twice. I would think that for all the trouble I had to go through just to find out what was going on, you could have shipped them together and saved me the extra cost. I am barely satisfied with your customer service. I could not discuss this by phone, the CHAT was a robot and consequently a lot of confusion ensued and much time passed until this was all finally settled.”

Helpful Report

Posted 4 years ago

“Good price and prompt shipping.”

Helpful Report

Posted 4 years ago

“You offer products I can't find elsewhere. THANK YOU.”

Helpful Report

Posted 4 years ago

“Very dishonest company cancels every order I place with a coupon then says my bank declined the transaction which is NOT TRUE! Funny how my bank only "declines" transactions with coupons. What a joke! Just don't offer coupons if you don't want to honor them cheap skates.”

Helpful Report

Posted 4 years ago

“Customer service could be much better if you had a customer service phone # . One that has customer service reps to answer your concerns.”

Helpful Report

Posted 4 years ago

“Most items were out of stock and on back order. Some items were supposed to be back in stock in a couple of days but this did not turn out to be the case. I resorted to finding another seller who had the items in stock.”

Helpful Report

Posted 4 years ago

“Both of the items I order were on back order. I follow up after 2 months. I was told the order would be completed as soon as it was received in the warehouse. It took another follow up to find the status of this order. 4 months....is this good customer service and me follow up twice?”

Helpful Report

Posted 4 years ago

“I love Lucky Vitamins Products! You can find all your nutrients you need here! All Healthy and very tasty!”

Helpful Report

Posted 4 years ago

“My order arrived within a few days. Thanks!!”

Helpful Report

Posted 4 years ago

“For at least 12 years I have ordered whatever supplements I needed easily, good prices, GREAT service, often with order shipped within a week. This last two orders, made within days of each other, - the first one took 3 months to arrive, the second one is not yet here. It has a liquid iron supplement, and I am thinking maybe the post office has decided to search the package. I don't know what has happened, but something is not okay. I am hoping Lucky Vitamin is back on track soon.”

Helpful Report

Posted 4 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews