LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

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“There was a broken jar in my order and I was offered a refund - no problem.”

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Posted 3 years ago

“Lucky Vitamin always comes through both in service & selection. I trust them.”

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Posted 3 years ago

“Great price, delivered on time, friendly customer service. Thank you!”

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Posted 3 years ago

“Fabulous as always. Never a problem.”

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Posted 3 years ago

“Imagine one day I woke up, grabbed 25 euros, and decided to throw them in the trash. This reflects the outcome of my experience with Lucky Vitamin. Just after I ordered I decided to look online for reviews of this website, I immediately knew I made a mistake... but it was far too late. I paid extra for having it delivered in 10 days, just to wait a month and in the end, just as it was "in route" having them state that the address was incorrect and ship it back. The truth is I have ordered before to the same address multiple times (from other companies) and never had one single issue.´ I caution you not to make the same mistake as I did. Save your money and your time and mental sanity, and order somewhere else.”

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Posted 3 years ago

“My order arrived promptly and every item was in perfect condition. The liquid B-12 and Vitamin D with Vitamin K are reorders. They work great and my levels have improved. Anytime I have contacted customer service, they have always been helpful. Lucky Vitamin is a great company!”

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Posted 3 years ago

“Awesome! Use it daily; great price, and just as good as the NOW brand.”

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Posted 3 years ago

“They had what I needed at a sale price”

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Posted 3 years ago

“Great prices, good selections, easy order, fast delivery, keeps me involved with the order & delivery via email. So far so good! I'm sold! Thank you!”

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Posted 3 years ago

“I am very depressed that Lucky Vitamins is selling vitamins that are rated by 3rd party ratings with an "F". I had no luck in getting any response from LuckyVitamin and with both experiences can only give 1 star which is 1 star too much. They also make it complicated to return and it is not easy as they advertise. They also want to keep a portion of the fee when returning which was not clear when purchasing.”

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Posted 3 years ago

“Great products and prices!”

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Posted 3 years ago

“Great Selection and prices!”

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Posted 3 years ago

“I just found your site a few months ago. You are great! Great products, great service and prices on the products I use. I also get my order in record time. Thank you.”

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Posted 3 years ago

“All I can say is thank you for being there as a more than adequate alternative to Amazon! I'm trying to convert all of my supplement needs to LuckyVitamin... Everything went well with my first order, even delivery was about the same as Amazon. The packaging was much better than Amazon and shipping is free too. What more in heaven's name can you ask for!? Thank you again.”

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Posted 3 years ago

“Do not buy with them. They are scammers! I purchased an expensive product with them and never arrived. They do not want to contact DHL to see what happened and they do not want to help me at all to refund my money or reship the product I never received and I paid for. To summarize, they took my money and never received the product. Total scammers! Order LV18834534 (just in case you want to help me now, because I contacted you several times without success)”

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Posted 3 years ago

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Posted 3 years ago

“I have been ordering from Lucky Vitamin for a few years. The website is easy to navigate and I appreciate getting free shipping when I order larger quantities. The price is better than other places and the package always arrives well within the time promised.”

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Posted 3 years ago

“They offer good prices with auto ship and have been very informative about shipping and arrival of products.”

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Posted 3 years ago

“You sent me an email telling me that Dolcedi was back in stock, so I order 12 bottles. The next day you emailed me to tell me that it was on backorder!? Then today you sent me another email telling me to reorder Dolcedi -- and to my surprise (NOT) it was still on backorder!”

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Posted 3 years ago

“My first order was partially backordered, but the customer service folks were proactive in communicating that, and they promptly issued a refund to my card for the items that were not able to be fulfilled. I've since made another order that was quickly shipped out, and the quality has always been top notch.”

Helpful Report

Posted 3 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews