LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

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“I’m still waiting on my order that was placed November 27, Can you tell me what is the hold up? Thanks”

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Posted 3 years ago

“LuckyVitamin has always done a great job of packaging and shipping from their fantastic selection of products. I have been a customer for a number of years now, and always come back, and am always satisfied. You can order with confidence!”

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Posted 3 years ago

“My story about the dealings with Lucky Vitamins is too long to write in this space. I'll condense it. Bottom line I ordered 3 bottles of a product to be delivered to Toronto, Ontario Canada. I never received the product and I was here every day without fail! The Doorbell never rang. After 17 emails they refused to refund me saying the product had to be mailed back to them for a refund. Does that make any sense, since I never received the product in the first place? (Then they have the nerve to tell me they will charge an exorbitant restocking fee which would not amount to much left to be refunded!) After checking the very deep "hidden" notes left on their parcel tracking site (DHL), I saw that DHL wrote "DESTROYED"! rather than initiate a return of the undelivered package to Lucky Vitamins. DHL never returned my emails and there was not a telephone number I could find online to contact them. Same for Lucky Vitamins. No one would accept responsibility for the loss of my goods. Something has happened to this company. I had not ordered from them in years. I used to get my parcels without a hitch and now I see there are more complaints than ever against their customer service dept. Most of the complaints read they never received the products or they found the products were damaged when opened. Right now they are not any better than a bunch of criminal shysters in the way they handle their customers. They lack integrity and totally ignore their customers rights. Don't order from them! If you do, expect nothing but deceit from them in return for your good money that you will never see again.”

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Posted 3 years ago

“Happy to get the product I was missing.”

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Posted 4 years ago

“Great prices, Prompt delivery, Great Customer Service A ++++++”

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Posted 4 years ago

“Quality products at excellent prices”

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Posted 4 years ago

“Happy with my order and will probably order through them again, just wish they’d cool it with sending so MANY emails. The amount of emails they send is absolutely ridiculous”

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Posted 4 years ago

“I've been using TwinLab NaCPA for over 40 years. Sometimes it's hard to get. You have it. I love it. Very satisfied with my purchase.”

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Posted 4 years ago

“First-time - AND last-time - customer here. I paid extra for expedited shipping, but of course, the "small print" didn't explain that after a certain hour on EST time (I'm CST), the item wouldn't get to me in the shorter time period. Why wouldn't a comment pop up to say, "Whoops - don't pay extra for expedited shipping! Go with regular shipping." THAT would've been good customer service. I chatted with a nice online representative. He was apologetic, but couldn't refund the expedited shipping cost. It even took a few more days to show up after the "non-expedited" time, which is super disappointing.”

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Posted 4 years ago

“Smooth order, back order shipped as promised. Prices always great.”

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Posted 4 years ago

“Scammers !! Don't order from them !!!! I paid for the order on 06/06/2020 and have not received it until now. I started writing about the issue in July and got replies. Then I contacted the carrier and he sent me to the site, they said that the site should put the package on the wanted list, since the tracker is not tracked. LP refused! They refused to declare a search for the package. And they cannot send me documents confirming that the parcel was generally sent to me. They refuse to return the money. And today they wrote that their warranty is only 90 days and it is over. Want a $ 5 coupon for your next order? What? Seriously? do you offer me a coupon for my next order?”

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Posted 4 years ago

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Posted 4 years ago

“Excellent products and excellent service! Very good prices and quick delivery.”

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Posted 4 years ago

“I received my first order from them a couple of days ago. Everything was perfect. I will be looking at the other things that they sell. Very pleased.”

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Posted 4 years ago

“Been ordering my favorite bars of soap from Lucky Vitamin for about 4 years now. I buy enough to qualify for free shipping and that keep me stocked for months. Never had an incomplete order, never had a box damaged, never had to return. I have been very happy.”

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Posted 4 years ago

“I love your products. You have a customer for life. The delivery was great. Thank you for placing the package in my vestibule.”

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Posted 4 years ago

“great prices-great selection- prompt delivery,even on back order.will order again.”

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Posted 4 years ago

“My first ordering experience with Lucky Vitamin was good overall. One of the glass bottles arrived broken but I contacted them, sent photos, and they offered to refund my money or resend the item. The bottle was replaced promptly. The customer service was friendly and prompt. I will order from them again.”

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Posted 4 years ago

“The most fresh dried fruit I ever ate. The same day I received my order (really fast) I went to the website ahane and ordered more. The mango and the mulberries are amazing. I love and trust the luckyvitamin”

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Posted 4 years ago

“i still have not recieved my order your orders are terribly slow this order when i get it will be my last”

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Posted 4 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews