LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,624 Reviews

82 %

of reviewers recommend LuckyVitamin.com

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Metrics

4.3

Based on 1,624 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

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“My order was sent to my winter address in Arizona due my oversight! I called the company and they were so gracious and kind and prompt ! They immediately sent an entire new order to me , no questions asked, to my Mn address! Thank you Lucky Vitamin! Now this is what I call service with a smile!! I have shopped with Lucky Vitamin for years !”

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Posted 3 years ago

“Prices were great, great selection and shipping was fast and amazing. I'm switching my vitamin store!!”

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Posted 3 years ago

“I have used Lucky Vitamin for a few years now and have always been pleased with their selection and prices! I was using Ginger Rescue from the Ginger People, and the store I bought it from went out of business. I was panicking until I found it very reasonably priced and available at Lucky Vitamin. That is how I found Lucky Vitamin in the first place. Now I don't shop anywhere else for it or my favorite peppermint supplement Pepogest (which is also very hard to find). I love browsing to see what else they have because I have found some other great vitamins for me and my family too. Lucky Vitamin is a lifesaver for me, since I am incapable of taking most man-made medication and the products they offer give me the relief I need from my problems. Thanks Lucky Vitamin for always having what I need and getting it to me in a timely manner! Love the new even faster shipping too!”

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Posted 3 years ago

“Excellent choice of products; everything I've used for years is available and only one had to be back ordered, and only once. Orders arrive in a timely fashion. The prices are good; I looked all over the Internet and Lucky's prices were the best I found. Very good company.”

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Posted 3 years ago

“GREAT PRODUCT, GREAT SERVICE AND MOST OF ALL PEOPLE AT LUCKY VITAMINS ARE VERY NICE TO TALK TO AND VERY HELPFUL. YOU ALL SHOULD BE PROUD THANK YOU ALL”

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Posted 3 years ago

“fast delivery! Great service and had exactly what I wanted.”

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Posted 3 years ago

“Fast shipping and a great selection ! What more do you need ?”

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Posted 3 years ago

“I love LuckyVitamin! I always buy my health products from them and have been for 6 years. I used to go to Whole Foods or Drugstore.com, but LuckyVitamin is better. They always have quality products with reasonable prices. I always get a 10% coupon with every order and I get a $5.00 gift voucher with my rewards points. I also have a wonderful consultant, Matt Myers, that is always handy to help with any product issues or concerns. They also have current information on the website that explains the products which helps to make good choices for my health. The shipping is free for orders over$49, and my order is shipped the same day I order and arrives in very good condition. The customer service and quality products always keeps me coming back. It's so convenient and I don't need to go anywhere else.”

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Posted 3 years ago

“As someone healing from Mold exposure & 2 TBI (Traumatic Brain Injuries) it's important to find quality, repraputible & cost effective brands. I found them here, they carry many--thank you!”

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Posted 3 years ago

“Good selection, relatively good prices, easy to use website. The only small issues with your coupons (not promotions like free shipping), I rarely able to use them. Ability to notify customer if missing product will be back in stock. However with very long delay. I receive notification like this only after I already ordered and received this product. I simply was in a hurry and checked website periodically.”

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Posted 3 years ago

“Lucky Vitamin mailed my package to my last used address instead of my default address. Unfortunately, the package ended up at a closed for the season summer camp. Lucky Vitamin refused to refund me unless the package could be returned within 90 days. I could only retrieve the package if I drove a total of 5 hours and broke travel restrictions by traveling to a restricted state. Lucky vitamin will also no longer speak to you on the phone regarding customer service issues. I was previously a customer for over 10 years”

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Posted 3 years ago

“Wonderful selection of products, excellent prices and quick delivery.”

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Posted 3 years ago

“Lucky vitamins is a good place to get your nutrition from. Great prices and lots of different nutrition companies to choose from. Always arrive in a timely manner.”

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Posted 3 years ago

“I have used Lucky Vitamins for 10 years and have never had a problems with them. I find there products fresh and pure, Their customer service has been excellent.”

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Posted 3 years ago

“No goods, no refund for 12 weeks! At first I was put off with the reason for Brexit, saying I should be patient. Always said that they don't know where the parcel is, but trust their parcel service! Now the package should be on its way back, for weeks now, I should now be patient until it is finally back at some point and then I get my money back! I've never seen anything so cheeky, unbelievable.”

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Posted 3 years ago

“Stay away from this company they took my money and I got nothing, they intentionally select shipping method that has limited tracking where it will be impossible to figure out where is the shipment and who should you contact to find out. It is almost one & half month since I placed the order and I am not able to find my shipment and luckyvitamins as seller they just keep showing their shipping policy every time I try to seek their help.”

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Posted 3 years ago

“Stay far away from LuckyVitamin. Placed big order, website seemed trustworthy, but I have lost all my money! The goods never arrived. Been emailing back and forth many times, but they keep refusing to even consider a refund let alone give it as they keep saying they can't control the carrier and their policy says they can't refund when it has not returned in their warehouse after 90 days. WHAT? What kind of client service is that. Certainly not treating their clients as kings. Be warned, just DO NOT BUY from LuckyVitamin....for you will end up very unlucky indeed! If LV reads this and wants to make it right (as I will place as many negative reviews as I can everywhere!) then my order number is: LV18530328”

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Posted 3 years ago

“I never received my order. I contacted LV and they told me to take it up with my courier. I've been trying but still no answers. I lost $100 because I bought with Lucky Vitamin. Why can't they contact the courier and try to get some response from their side? Poor customer service and not happy that I lost my money buying with Lucky Vitamin.”

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Posted 3 years ago

“I have been a customer for years. I get my supplements almost exclusively through luckyvitamin. The selection of products is amazing and very competitive prices. The shipping time has greatly improved as well.”

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Posted 3 years ago

“Where's the great sales you used to have?”

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Posted 3 years ago

LuckyVitamin.com is rated 4.3 based on 1,624 reviews