Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally delighted with my products! Have been using the cleanser, toner and moisturizer for over a week now and even from Day 1 people commented on how radiant I was looking. Thank you Lucy Bee - one very happy customer!”

Helpful Report

Posted 4 years ago

Hi Camilla, thank you so much for your review. It's brilliant to hear that you are enjoying the skincare range. We wanted to create a range that contained ingredients that were effective and would make a difference in how the skin looks. Whilst also making sure we were as ethical as we could be. Thank you again for your review, Daisy

Posted 4 years ago

“I absolutely love the coconut cream - such a great product. Brilliant quality and really good value. Love the lack of plastic packaging!”

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Posted 4 years ago

Hi Bryony, Thank you so much for this great review! We are so happy to hear that you like the coconut cream - it's such a useful product, and you'll never need to buy canned coconut milk again! Our Creamed Coconut from the Philippines is unsweetened, fresh, organic coconut kernel which has been dried and pureed and naturally contains some coconut oil. It is great to hear your thoughts on the packaging. We take pride in the packaging and delivery of your products and it is so important to us to do this in the most sustainable way possible. Thank you again for taking the time to share your review, we really appreciate it. Joel

Posted 4 years ago

“I have used products for the past three days and what a difference already. My skin feels so much softer and looks fresher. Thank you for the lovely products :-) xx”

Helpful Report

Posted 4 years ago

Hi Ceri, thank you so much for leaving such a lovely review! We are so happy to hear the positive impact the new range is having on skin! The range holds hydration at its heart. The face cream is enriched with turmeric, which improves skin radiance and evens skin tone, giving you that natural glow, whilst the addition of shea and cocoa butter thoroughly moisturise the skin. Our Reviving Cleansing Cream uses coconut oil to remove makeup and daily impurities leaving skin refreshed and radiant. We are so happy to hear that you are enjoying using the products! Thank you again for taking the time to share your review. Joel

Posted 4 years ago

“One of my favourite brands”

Helpful Report

Posted 4 years ago

Hi Rayna, thank you so much for your review, and for your support. We really appreciate the feedback. Daisy

Posted 4 years ago

“All product are super natural, amazing as a gift as well as essential in my kitchen :-)”

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Posted 4 years ago

“I ordered the cleanser and a couple of cloths to try, it really is great. It removes makeup including eye makeup easily. I have as sensitive skin and my daughter, who has sensitive skin and acne has been using it too. It has helped both of us.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a review, Jo. Our skincare collection is suitable for sensitive skin, as well as being dermatologically approved. We decided to keep the range unscented so that those with sensitive skin would find it kinder to their skin. The range is hydrating, and the cleanser includes aloe vera, coconut oil, and grapeseed oil (which is high in linoleic acid and is nourishing and moisturising). Thank you again for your review, Dais

Posted 4 years ago

“I love using Lucy Bee online, very easy to use website and efficient delivery. I have just tried the creamed coconut oil for the first time and used in soup the other day, delicious. Easier to store than the number of tinned coconut milk it replaces and very easy to use, perfect and very green regarding use of tins.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a review, we really appreciate hearing your feedback. We love that with our creamed coconut you can use as much (or as little) as you need without wasting the rest (which often happens with tins of coconut milk). Perfect as well as you can just store it in your cupboard until you need it again. Daisy

Posted 4 years ago

“I love Lucy Bee!! I use the delicious coconut milk everyday, the soap in my shower and most recently the new facial cleanser. The quality is excellent which is why I don't mind paying a bit extra for their products.”

Helpful Report

Posted 4 years ago

Hi Zoe, thank you so much for your review. We love hearing such amazing feedback, and thank you so much for your support! We ensure that we use the best quality ingredients with our products, as well as trying to be as ethical as possible. Thank you again, Daisy

Posted 4 years ago

“My skin has been feeling dry and awful over winter but the new range has helped my skin feel so much better. It’s gentle yet effective and I love the moisturiser! Thanks so much xxx”

Helpful Report

Posted 4 years ago

Hi Zara, thank you so much for leaving such an amazing review! We really appreciate it. It is great to hear how the new hydrating skincare range is helping your skin! All the products have been developed to help repair, refresh and improve the natural grow of your skin, and it's fantastic to hear that this is the case! The addition of shea and cocoa butter in our face cream thoroughly moisturise the skin. Thank you again and have a great day. Joel

Posted 4 years ago

“My order arrived next day without having to pay extra for delivery which was fab. All the products I’ve had have been lovely so far.”

Helpful Report

Posted 4 years ago

Thanks so much for sharing this Amy. We use UPS tracked delivery and to most mainland UK addresses, your order should be with you the next day, if this is placed Mon-Thurs before midday. Occasionally, in very busy time, this isn't always possible but we do our very best to get orders out the same day. Thank you again for your review, Petrina

Posted 4 years ago

“I’m really pleased with the whole skincare range! 3 days in and I can already see/feel the difference in my skin...I would love a Lucy Bee eye cream to complete the set! X”

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Posted 4 years ago

This is great to hear and thank you for sharing. Thank you, too, for your thoughts on other products. We're working on adding to the range and will be bringing out other products throughout the year, which we're really excited about! Petrina

Posted 4 years ago

“I am always impressed when ordering from Lucy Bee. The service is so efficient and very friendly. Communication is clear. The care put into packaging is outstanding too. Thank you Lucy Bee.”

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Posted 4 years ago

Thank you so much for taking the time to leave such a great review, Teresa. We love hearing such positive feedback, I hope you enjoy your products. Thank you again, Daisy

Posted 4 years ago

“She’s great! Love what she is doing!”

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Posted 4 years ago

Hi Caroline, thank you so much for your review, and your support! Daisy

Posted 4 years ago

“So far great, I've been using it for 2 weeks and its lovely”

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Posted 4 years ago

Hi Hannah, It's so good to hear that you're enjoying using our skincare range. We're thrilled that this is all palm oil free and is certified Vegan, COSMOS Organic and Cruelty Free. As well as being ethical, it is also very important to us that this is effective too and I'm so pleased that you've found this to be the case. Petrina

Posted 4 years ago

“This product is beautiful absolutely amazing on my skin I have all three products and as a person with very sensitive skin all new products give me spots this has done the opposite and made my skin beautiful cleansed soft and very plumped looking just very fresh that’s the only way I can describe it. Thank you for all the hard work you have put in. I’m ditching all other creams!! Looking forward to the future products. I’ve also been a Lucy bee fan!!!”

Helpful Report

Posted 4 years ago

Thank you for your great support Zara-Jane, we really appreciate it. We're very proud of our skincare range which is completely free from palm oil and its derivatives. In addition, the range is certified Vegan, Cruelty Free, and COSMOS Organic. Not only is it ethical but it's effective too! As well as having the best ingredients for the range, we've also used environmentally-friendly packaging which is all recyclable - this includes the packaging that we use to ship products to you, even the paper packing tape. Thanks again for sharing your great review, Petrina

Posted 4 years ago

“I love the skincare range I’ve noticed a difference in the last few days I’ve started to use it !! Love the soap also I had it for Christmas and had to order another bar as I liked it that much!! Thank you for doing some lovely products :)”

Helpful Report

Posted 4 years ago

Thank you for this lovely review! We are so happy to hear that the new skincare range is helping your skin! The hydrating range is the perfect trio for your natural, organic and vegan skincare regime. It's also so great to hear you have come back for more soap! We are so proud of the soap collection we have and it's always nice to hear how much people like the products! Thank you again for taking the time to leave such a great review! Joel

Posted 4 years ago

“Love how quick the cream absorbs and that the ingredients are all so good for my skin but would have loved a more pleasant scent”

Helpful Report

Posted 4 years ago

Hi Becky, thank you so much for sharing this review! We are so happy to hear that you like the Face Cream. You're right about those ingredients - we see the cream as an antioxidant powerhouse with vitamin E and apricot oil to help repair and rejuvenate al skin types! In regard to the scent, we haven't added any fragrance as so many people these days react to fragrances. Also, we haven't deodorised the ingredients either so that scent is a hint of the natural aroma of the ingredients and this is perfectly normal. Keep your eyes peeled though as we are looking into adding fragrance options in the future. Thank you again for sharing your feedback, we really appreciate it! Joel

Posted 4 years ago

“What lovely products. Speedy delivery too. The face cream is great and blends in quickly so you can apply makeup over it. The soap has such a delicious scent and lathers up brilliantly. I will definitely be purchasing more products from this great company.”

Helpful Report

Posted 4 years ago

Hi Kathy, this is lovely to read. Thank you so much for taking the time to share your review. We take great pride in the packaging and delivery of your products so it is always great to hear of customers satisfaction with the service! We are so happy to hear that you like the face cream. The moisturiser is enriched with turmeric, which improves skin radiance and evens skin tone, giving you a natural glow. We are so proud of our soap collection so it is also lovely to hear how much you like the scent and formation. Thank you again for the lovely review, and we can't wait to package up and deliver you more products! Joel

Posted 4 years ago

“Amazing. For someone with really sensitive skin, i would Highy Recommend.x”

Helpful Report

Posted 4 years ago

Hi Elizabeth, thank you for leaving such a lovely review. We are so glad you like the cleanser! It's wonderful to hear that the Reviving Cleansing Cream is helping to hydrate, protect and refresh your skin. The whole skincare range is dermatologically tested and suitable for all skin types. Thank you again for sharing this feedback with us. Joel

Posted 4 years ago

“Amazing company, thank you for creating such lovely products!”

Helpful Report

Posted 4 years ago

Thank you so much Jenny! It's our pleasure :) Joel

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews