Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In love with this brand! Everything I want from a company. High quality products, ethical and sustainable 👍”

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Posted 4 years ago

Hi Inderjeet, thank you for your lovely review. It's great to hear that you are enjoying your Lucy Bee products, and that our ethics are important to you too! Thank you for sharing your feedback, Rian

Posted 4 years ago

“Fast delivery, well packaged”

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Posted 4 years ago

Hi Abby, thank you for sharing your feedback. It's great to hear you are enjoying your products, and that they were well packed. Thank you for your review, Rian

Posted 4 years ago

“Amazing skincare products”

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Posted 4 years ago

“We Love Love Love Lucy Bee soap bars. Gone are the days of the pump hand soap dispensers. The Lucy Bee soaps produce a satisfying lather and leave your hands feeling clean and soft. In addition the delivery is super speedy!!”

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Posted 4 years ago

“Order not received, although when tracked says it’s been delivered. Waiting on rely for customer service :(”

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Posted 4 years ago

Hi Natalie, We're really sorry that UPS haven't delivered your order to you. As my colleague mentioned in an email to you, we are awaiting feedback from the courier (UPS), as it looks as though your order has been delivered to a UPS access point for collection. Please know that we are doing all we can to resolve this as quickly as possible and our apologies for any inconvenience. We will continue to keep in touch with you via email. Take care, Petrina

Posted 4 years ago

“I recently ordered some coconut water which I mix with my vital greens powder and it’s delicious. I also ordered the spearmint soap, it’s so good at buffing away dry skin, my skin is silky smooth now. All products arrived quickly with minimal packaging. Lucy Bee is such a great company, always happy to order from them for good value, ethically sourced great products, 😊”

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Posted 4 years ago

“I have noticed such a difference with my skin using all three products. I literally love them. My skin is so much more brighter and clearer and redness reduced. I can’t wait for more products to be launched as I’ll definitely be buying more!!”

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Posted 4 years ago

“Wonderful products that compliment each other amazingly. They feel divine with the added bonus of being ethical. Delivery is so prompt which is refreshing!”

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Posted 4 years ago

Thanks so much for your review Steph, it's lovely to hear from you and see a familiar name. We're so glad that you are enjoying the products and hope you and the family are all well! Georgia x

Posted 4 years ago

“Just ordered my 2nd set of the skincare range, they have really cleared my skin and feels so hydrating. I love the ethics behind the whole Lucy Bee brand and I can’t wait to get my hands on new products launching. Only downside is now my husband has started using them as he says he can see the he difference in my skin!!!!!!!”

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Posted 4 years ago

“I love the quality and effectiveness of Lucy Bee products.”

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Posted 4 years ago

Hi Zoe, thank you for sharing your feedback. It's great to hear how much you are enjoying your Lucy Bee products! Thank you for the 5* review, Rian

Posted 4 years ago

“I’ve only been using the products for two weeks but so far my skin feels lovely and hydrated”

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Posted 4 years ago

“Massive fan of Lucy bee, have used the coconut oil for ages and am so pleased a skincare collection has been launched. Everytime I've ordered items have arrived so quickly, packaged really well. Love love love!”

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Posted 4 years ago

“Loving results from the tonic. Would look at adding it into some of professional facials. Thanks”

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Posted 4 years ago

“Absolutely can’t fault this amazing company. No plastic packaging, arrived super quickly, and that’s not to mention the quality of the products. I bought the huge tub of coconut oil, along with other things, and honestly wouldn’t ever buy from another company as I just couldn’t trust that any other place sells such high quality, ethical coconut products. You won’t be disappointed. Thanks so much”

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Posted 4 years ago

“I have been using the facial products for about 2 weeks, i can really see a difference in my skin. its more hydrated and really made a difference in my frown lines. I can't wait for the rest of the products to be announced. I would also like to say the muslin cloth is absolute must have! It is superb at removing the cleanser and stubborn make up!”

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Posted 4 years ago

“Shop here. Products do exactly as they say. Fast delivery with regular updates. Small business that has taken the time and care to ethically source everything. What more could you ask for?”

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Posted 4 years ago

“The three soaps I ordered arrived well packaged and in lovely boxes although I was disappointed to then find a plastic packet which I presume was not recyclable? However the fragrance free soap was for my Niece who says it is lovely to use and we have been using one of the other soaps which is also really lovely and smells really nice.”

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Posted 4 years ago

Hi Wendy, Thank you for your review. The flow wrap is recyclable and though we're not fans of plastic and avoid it where at all possible, it is used to wrap our 100% coconut oil soaps out of necessity. To explain.....To protect the unique formulation of our soaps and to prolong the scent of the essential oils (where applicable), these need to be wrapped in a recyclable PP plastic sachet/flow wrap, which we then pack in an FSC recyclable, compostable and biodegradable card carton. Soaps are normally made from palm oil and a soap made wholly from coconut oil, as ours is, is uncommon. With its better foaming and lathering qualities than soaps made with palm oil, this unique formula means the soap can sweat, which presents something of a challenge to us in storing it, hence the use of flow wrap. Please be assured that the packaging weight is minimised, We always aim to avoid plastic and to be as environmentally-friendly as we can - this is an area that we passionately care about and, as a small business, we are doing our very best. We are working on trials using a new biodegradable flow wrap, which we hope to use for future productions. It's great to hear that your niece and your family are loving the soaps. Take care, Petrina

Posted 4 years ago

“Love the skincare, soaps and omega oil! Over the moon with all the products I have purchased from Lucy Bee. I suffer with Rosacea and have found the skincare to be really good for my skin.”

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Posted 4 years ago

“I will never use any other products again. The beauty face range is amazing and my skin feels and looks so good (for the first time in years!). All totally ethical and environmentally friendly too. What’s not to like! Well done all at Lucy Bee”

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Posted 4 years ago

“Good quality products, ethical and quick to deliver with fair costs.”

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Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews