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Lucy Bee Reviews

4.9 Rating 2,149 Reviews
97 %
of reviewers recommend Lucy Bee
4.9
Based on 2,149 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lucy Bee Reviews
Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Anonymous
Anonymous  // 01/01/2019
Quick & Speedy delivery always :)
Helpful Report
Posted 5 years ago
Hi Charlotte, thank you so much for your review! Glad that your orders are getting to you quickly. I hope you enjoy your products! Daisy
Posted 5 years ago
Absolutely fabulous products. The soaps have changed my wash routine. My skin feels so much better. As for the coconut milk and spices etc. They have been a great inspiration in the kitchen creating super tasty food. I had an issue with a product that got damaged in transit. The team were straight on it. Within half an hour I was assured that it could be dealt with and I am satisfied to say I will carry on using Lucy Bee products in my every day routine.
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Posted 5 years ago
Hi Lois, thank you so much for a great review. Really glad to hear that you like the soaps, they lather up so well and last. We also won Gold for Hard Soaps in the Free From Skincare Awards 2019 for our Fragrance Free Soap, and Silver for our Exfoliating Soap! If you need any recipe inspiration we have lots on our website which use our products, which you can find here: https://www.lucybee.com/coconut-oil-recipes/ - We are always here to help when needed, and glad to hear the issue was sorted quickly :) Thank you again for your review. Daisy
Posted 5 years ago
Excellent service. Love the coconut milk. Can't wait to try the soaps!
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Posted 5 years ago
Thank for sharing this. I love our Coconut Milk with our Cacao Powder for a cold chocolate milk drink and find it refreshing in the warm weather. Equally, it's great to heat up for a 'no added sugar' hot chocolate! I hope you love the soaps when you try them - they're great to take on holiday, especially if you only have hand luggage as you don't have to worry about the liquid allowance. The Exfoliating Soap is also ideal for holidays and is great at washing off suntan lotion! Petrina
Posted 5 years ago
All Excellent products (as always) from Lucy Bee's.
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Posted 5 years ago
Thank you! It's great to know that you're happy with all things Lucy Bee. Petrina
Posted 5 years ago
5 star products with a service to match! :)
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Posted 5 years ago
Thank you Abby! I'm so pleased you've been happy with everything from Lucy Bee. Petrina
Posted 5 years ago
Love these products
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Posted 5 years ago
Thank you! We're happy to help if you have any questions and if it's recipe ideas you're after, check out our website www.lucybee.com Petrina
Posted 5 years ago
Hello, so happy to hear that you are enjoying the products! Daisy
Posted 5 years ago
Great service and products. V happy
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Posted 5 years ago
Thanks so much for this - it's great for us to get feedback. Petrina
Posted 5 years ago
Great, no complaints
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Posted 5 years ago
Hi Sandra, thank you for your review. I'm glad to hear that you are happy with your order, if you need any more information about any of the products or recipe ideas you can find them on our website. Daisy
Posted 5 years ago
Excellent service - parcel delivered safely and quickly. Website easy to navigate. Would buy from here again.
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Posted 5 years ago
Hello, thank you so much for your review. I'm glad that your parcel arrived quickly and safely, and happy that the website is easy to navigate. Thank you again, Daisy
Posted 5 years ago
I purchased Chai mix, coconut oil, Himalayan salt, and the oil! All are absolutely beautiful! Never disappointed with Lucy bee products 😍 I just wish the delivery wasn’t so expensive or I would buy from the website all the time :) x
Helpful Report
Posted 5 years ago
Hi Sophie, thank you so much for your review, and thank you for your support! If you ever need any recipe inspiration we have lots on our website (https://www.lucybee.com/coconut-oil-recipes/) :). With regard to the postage, we are charged by the courier company for every delivery, regardless of the value of the order. With some larger value orders we can cover either all or part of that fee but for orders under £15, unfortunately, this isn’t possible. Not only is there the price of the postage but there is also a cost to us for the packing materials and the labour involved in processing an order. We have tried to be as fair as possible, but as a small family business we can't completely cover the cost of postage. Daisy :)
Posted 5 years ago
We absolutely Love 💕 Lucy Bee’s Coconut 🥥 oil, it is so very versatile. I put it in my porridge (along with pure set honey 🍯 & blueberries). We use it on our skin, as an excellent moisturiser (you don’t need a lot either). I also make toothpaste with it, excellent stuff! I cook and bake with it too, to name just a few things Lucy Bee’s is fabulous for. I save the labels off the recyclable jars and when I have 12 labels, I send them off to Lucy Bee’s and they send me a FREE jar of Lucy Bee’s Coconut 🥥 oil 😊. I love the fact that they are so passionate about the ethical side of all their products too, ensuring that all parties are considered. Marvellous!!!! Thank heavens for ‘Lucy Bee’’ 💕✨🥥
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Posted 5 years ago
Hi Wendy, thank you so much for such an amazing review! I love hearing all the different ways that you use our coconut oil, it is so versatile!! We always strive to be as ethical as possible and is something that we are so passionate about. Thank you so much again :) Daisy
Posted 5 years ago
So love this stuff! I have tried other brands but Lucy Bee is by far the best in terms of taste. I spread it on bread like butter and love it!
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Posted 5 years ago
Hi Helen, thank you so much for your review! I'm really glad to hear that you like it so much, we're proud to be Ethical Best Buy UK by Ethical Consumer, as well as being Organic and Fair Trade. We also have lots of recipes on our website as well. Daisy
Posted 5 years ago
Great product, great company
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Posted 5 years ago
Hi Phil, thank you so much for your review. Really happy to hear that you like the products and us as a company :) Daisy
Posted 5 years ago
Nice wee box came in and 4 lovely soaps in own boxes put on my dish think look to good to use thought would smell more
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Posted 5 years ago
Hi John. Thank you for your review. The soaps lather up really well, and last a long time too :) The strength that people smell the fragrance varies from person to person, but the scent does last as long as the soap. I hope you enjoy them once you start using them! Daisy
Posted 5 years ago
Excellent Service & products.
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Posted 5 years ago
Thank you so much for a lovely review. It's great to hear that you had excellent service and are enjoying the products. Daisy
Posted 5 years ago
Excellent quick delivery. Good recyclable packaging. Lovely coconut milk.
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Posted 5 years ago
Hi Hilary, thank you for your review. Glad that your parcel arrived quickly and that you are happy with the recyclable packaging, we have tried to make it as environmentally friendly, as well as getting to you safely. Daisy
Posted 5 years ago
Great company
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Posted 5 years ago
Thank you for a lovely review. It's brilliant to hear that you like us! Daisy
Posted 5 years ago
Hi for ordering the four soap, they came very quickly, at the moment I’m using the exfoliated one, love it , and other smell divine X Janet Marshall x
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Posted 5 years ago
Hi Janet, thank you for sharing your review, and glad they arrived quickly. It's brilliant that you love the exfoliating soap, it smells amazing and is one of my favourites! They lather up really well, and use our organic coconut oil, and organic essential oils (plus organic coconut shell for the exfoliating soap). Daisy
Posted 5 years ago
The organic coconut milk from Lucy Bee tastes really nice and it has stronger coconut taste than other leading brand such as Vita and Coco. I know what I will stick to from now on :-)
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Posted 5 years ago
Hi Kitty, thank you for your review, and I'm glad to hear that you like the coconut milk! We are the only coconut milk on the market which uses 99.9% coconut, instead of using water, fillers and low coconut quantities, which really makes a difference to the taste :) Daisy
Posted 5 years ago
Arrived in a few days-good service.great that packaging is all recyclable.i was stocking u on the soap as my other bar almost gone-really like it.bought the coconut oil+Epsom salts to try them out.bought the omega 3 oil again-try to hav some everyday and my current bro almost gone.
Helpful Report
Posted 5 years ago
Thank you for sharing, Elaine. It's great to hear your order arrived promptly. We always aim to make minimal impact on the environment and minimise the use of plastic where we can. It's great to hear you are enjoying using our products. If you are ever looking for recipe ideas or tips on how to use your products then head over to our website :) Hannah
Posted 5 years ago
Lucy Bee is rated 4.9 based on 2,149 reviews