Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products arrived quickly. I loved being given the hour delivery slot. Also love that the packaging is recyclable and fairtrade. I will definitely be ordering again. Thank you”

Helpful Report

Posted 6 years ago

Thank you for your great review Sue, it means a lot to us. We aim to be as ethical as we can in all that we do, including the packaging we use - we use recyclable glass jars for our Coconut Oil and Creamed Coconut and the liner in the lids on these are BPA Non-Intent design. We're passionate about Fair Trade and the way in which we can all help to make a difference to lives. There are further details on how the Fair Trade contributions have been used, on our website www.lucybee.com Petrina

Posted 6 years ago

“I use most of Lucy Bee products but my favourite are the oil, I use it for everything and the Epsom bath salts, I do a lot of exercise and love coming home to a hot bath with these.”

Helpful Report

Posted 6 years ago

Hi Amanda, Thanks for sharing this. As you've mentioned, Epsom Bath Salt is perfect to soothe tired or aching muscles - enjoy! Petrina

Posted 6 years ago

“Great products and great customer service. The information and follow up to help use the products has been a great bonus too!”

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Posted 6 years ago

We love to hear feedback, thank you for this. Petrina

Posted 6 years ago

“I loved the products I got and they help so much and provide Excellent recipes!! From Gabriel x”

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Posted 6 years ago

Thank you for your great review, Gabriel. We're so glad to hear that you're happy with the service you've received and are enjoying the recipes. Georgia

Posted 6 years ago

“I like eating naturally and although I’ve not used everything yet I’m loving the cacao in my oatmeal in the mornings”

Helpful Report

Posted 6 years ago

It's brilliant to hear that you're enjoying the Cacao - I love adding it to my overnight oats and smoothies too. Feel free to check our website and social media pages for lots of recipes and tips from Lucy and the team - www.lucybee.com

Posted 6 years ago

“Coconut oil, recipes, nutrition and health info.”

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Posted 6 years ago

“Delivered on time, top class ethically sourced produce, minimal use of plastic”

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Posted 6 years ago

Thank you for your great review, Karen. We're glad to hear that you're happy with your delivery. If you are after any inspiration then please feel free to check our website and social media pages - www.lucybee.com. Georgia

Posted 6 years ago

“Super quick delivery! Especially as it was Easter break! Great products always a happy customer!”

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Posted 6 years ago

Thank you for your brilliant review, Faye. We're so glad to hear that you are happy with the service you received! Georgia

Posted 6 years ago

“Lovely products as always. Speedy service. Well packaged. I have ordered Lucy bee from other places and my purchase has arrived in tatters. Lesson learnt I will only be ordering from Lucy bee in future. Delivery cost is an issue but at least my order arrived swiftly and intact, with a text to let me know the hour slot of arrival. Excellent service.”

Helpful Report

Posted 6 years ago

Thank you Tina. With regard to delivery costs, we want to be as fair as we possibly can - we're charged for every delivery, regardless of the order value and on larger value orders we can either fund part or all of this but it's, unfortunately, not possible to do this on those orders under £15. We aim to make our packing as eco-friendly as possible, while making sure your order arrives in good condition and it's great to get feedback like this from you. Thanks. Petrina

Posted 6 years ago

“This cup is a nice size and keeps my drink cold and best of all it’s different to all my other work mates.”

Helpful Report

Posted 6 years ago

Thanks for your feedback, Pearl. I love that this is dishwasher proof, too. Petrina

Posted 6 years ago

“Great quality products that support our planet! What is more to love! I LOVE that Lucy Bee products are as raw as possible and support Fairtrade - my skin is the best its ever been and my cooking has been notched up a gear... thank you!”

Helpful Report

Posted 6 years ago

Thank you for sharing this, it's great to hear that you support our Fair Trade ethos. The beauty of FairTSA (who certify our products), is that it's the actual workers who produce each product are the people who benefit, rather than funds going into a large pot and being spread across different areas. Petrina

Posted 6 years ago

“Amazing products!! Especially love making a Chai Hot Chocolate :D”

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Posted 6 years ago

A Chai Drinking Chocolate is my new favourite drink and I actually have one sitting with me, as I write! The Chai Mix adds a tasty spice to the rich chocolate flavour. Thanks for sharing, Kayleigh. Petrina

Posted 6 years ago

“This was the first time I placed an order with Lucy Bee, I’d heard about the good quality products and wanted to try them. Here was a slight error in my order (cinnamon instead of Himalayan salt), the packaging is almost identical - I emailed and got my slay within 24 hours and got to keep the cinnamon. The lady was very nice and helpful and I’m looking forward to trying more of the range. Great delivery time and customer care.”

Helpful Report

Posted 6 years ago

Thank you for your review Antonia and apologies that your order was wrong in the first place. We're glad you are happy with the service you received and hope that you enjoy your products. Feel free to check our website and social media pages for lots of recipe ideas and inspiration - www.lucybee.com

Posted 6 years ago

“As soon as you open the jar the smell is just so delicious and the taste just as good”

Helpful Report

Posted 6 years ago

Thank you for this - I know exactly what you man about that mouth-watering aroma as you open a jar of our Coconut Oil! Petrina

Posted 6 years ago

“Really fast delivery, useful information booklet enclosed and coconut oil packaged really well which was great. The coconut oil is outstanding so glad I chose to shop with Lucy Bee 😊”

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Posted 6 years ago

Thank you Colette. Our brochure includes some recipe suggestions, as well as details of our products and why we're fans of Fair Trade. Petrina

Posted 6 years ago

“With everything about Lucy bee and her healthy products x”

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Posted 6 years ago

Thanks for this Lynne. We love to use natural ingredients in our every day cooking and are passionate about Fair Trade, too. Petrina

Posted 6 years ago

“I love all the updates/recipes from Lucy Bee by email and I love the online Shop as I use Lucy Bee products all the time. I have just done the latest Hot Cross Bun recipe and the Raspberry Bakewell Cake, so delicious and light, more recipes please Lucy Bee.”

Helpful Report

Posted 6 years ago

HI Margaret, Thank you so much for this lovely feedback and it's great to hear you're enjoying our recipes. The Raspberry Bakewell is a real family favourite! We've got more on our website and send out to our Newsletter readers too. Petrina

Posted 6 years ago

“Good quality products”

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Posted 6 years ago

Hi Joanna, Thanks for sharing. As you're no doubt aware, we're passionate about Fair Trade, ethical and sustainable living and using natural products. If you need any recipe inspiration, our website www.lucybee.com has lots of suggestions. Petrina

Posted 6 years ago

“Delivered on time, well packaged, great quality products. Love the Lucy bee coconut oil.”

Helpful Report

Posted 6 years ago

HI Lorraine, It's great to hear you're enjoying using our Coconut Oil, which works so well as a replacement for processed oils and is also great in your natural beauty regime - if you haven't tried it yet, it's works a treat to remove make-up! Petrina

Posted 6 years ago

“Easy to use and very quick delivery”

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Posted 6 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews