Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love all the soaps in the collection but especially the spearmint exfoliating one! The quality of these coconut soaps is far superior then anything I’ve ever used in the past. And knowing they are ethically sourced and sustainable means a win win for me. Super fast delivery and packaging that can we recycled. All round winner”

Helpful Report

Posted 4 years ago

HI Kim, Thanks for your great feedback. Our Spearmint Exfoliating Soap bar won Silver at the recent 2019 Free From Skincare Awards, which was brilliant, and our Fragrance Free Soap bar won Gold - you can imagine how thrilled we are! We appreciate you taking the time to share your thoughts with us. Petrina

Posted 4 years ago

“Lucy bee delivery was prompt and came with a little extra gift can’t review the product yet it’s a Xmas present for my wife. Also like the attention to recycling and the environmental issues around waste Keep it up.”

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Posted 4 years ago

Hi John, thank you so much for your review and I'm glad everything arrived quickly for you. I hope your wife enjoys her present, and I hope you have a lovely Christmas. Daisy

Posted 4 years ago

“Excellent products and a swift delivery. Ordered the soap collection again as I enjoy using them regularly and plan to give some for gifts at Christmas. Also I really enjoy the cinnamon. Much better flavour than supermarket brands.”

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Posted 4 years ago

Hi, thank you so much for your review. I'm glad to hear that you like our soaps and it's a great idea giving them as Christmas gifts. Thank you again, Daisy

Posted 4 years ago

“Best coconut products available. Ethical and delicious items. Thank you”

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Posted 4 years ago

Hello, thank you so much for your review, our coconut milk, coconut oils, palm oil free soaps, and creamed coconut, are all #1 Ethical Best Buys for their categories. Thank you again, Daisy

Posted 4 years ago

“Best coconut products on the market.”

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Posted 4 years ago

Hi Janet, thank you so much for your review! I'm glad that you are enjoying your products, Daisy

Posted 4 years ago

“I never tire of ordering from Lucy Bee. Parcels always arrive on time and everything is packed and cared for to perfection. Customer service is easy to deal with and you get a real family vibe from staff you deal with. Items make great gifts to others (and myself). There are always great offers available.”

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Posted 4 years ago

Hello, thank you so much for such a lovely review, we really love hearing such amazing feedback and I'm glad you've had such a positive experience. We are a small family business and a team of 8 made up of family and friends. Thank you again for your review, and for your support, Daisy

Posted 4 years ago

“Great products, quick delivery!”

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Posted 4 years ago

Hi Eleanor, thank you for your review. I hope you are enjoying your products! Daisy

Posted 4 years ago

“This was my first purchase from Lucy Bee, and I could not be happier! Order entry was easy, UPS shipment tracking (to the US) was a breeze, and my package arrived quickly. Most importantly, of course, the soaps I ordered were lovely. My favorite: Spearmint Exfoliating soap. Lucy Bee is great!”

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Posted 4 years ago

Hi Lee, thank you so much for your review, and I'm glad that your order made it safely to you in the US! It's great to hear that you love the soaps, our Spearmint Exfoliating soap won silver in the 2019 Free From Skincare Awards, due to its quality, and how well it lathered, and our Fragrance Free won gold. Thank you again, Daisy

Posted 4 years ago

“The service was second to none. From the moment my order was placed I was kept updated with when the delivery would be made. It was delivered within 24 hours and packaged really well and even a nice surprise of some cocoa powder to try as well. I will definitely be buying from you again.”

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Posted 4 years ago

Thank you Hannah. We're really happy to hear this and that you've enjoyed your shopping experience with us. Enjoy the Cacao Powder, too - our daily routine in the office is a warming hot chocolate with this and our Coconut Milk, it's amazing! Petrina

Posted 4 years ago

“Superb customer service, super speedy delivery. Products are brilliant.”

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Posted 4 years ago

Thank you for this Michelle, it means a lot to us to get such great feedback. Petrina

Posted 4 years ago

“Brilliant service and the products I ordered are the best I’ve ever had. I’ll def be ordering them again and will be trying more.”

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Posted 4 years ago

Hi Heather, Thank you - I can't tell you how much this means to us. We all put our heart and soul into all that we do and care about our products, so it's music to our ears to hear this! Petrina

Posted 4 years ago

“A fantastic company , great quick reliable service . Amazing products ❤️”

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Posted 4 years ago

Hi Gemma, thank you so much for your review. I'm glad that everything went well, and I hope you enjoy the products! Daisy

Posted 4 years ago

“Lucy Bee is a great company with the ethics you wish all companies had. Would highly recommended!”

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Posted 4 years ago

Hi Rachel, thank you so much for such a lovely review! We love hearing such amazing feedback, and appreciate all of your support. Thank you again. Daisy

Posted 4 years ago

“Great products”

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Posted 4 years ago

Hi Chloe, thank you for your review. I'm glad that you are happy with your products. Daisy

Posted 4 years ago

“Excellent product. Excellent service”

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Posted 4 years ago

Hi Lou, thank you so much for your review. It's great that you like your order. Daisy

Posted 4 years ago

“Quick delivery easy to use website great products and thank you for the Free cacao powder, turmeric powder With my delivery”

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Posted 4 years ago

Hi Geraldine, thank you so much for your review! I hope you enjoy the cacao and turmeric. Daisy

Posted 4 years ago

“Beautiful product and excellent service. Well done.”

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Posted 4 years ago

Hi Mandy, Thank you for your lovely review. We aim to provide a high quality service both in products and in delivery so I'm very pleased to hear about your experience with Lucy Bee :) -Tom

Posted 4 years ago

“Always always superb products and service.love the company and all they stand for!”

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Posted 4 years ago

Hi Inderjeet, Thank you for your review! We always try our best to give the best customer experience possible so i'm happy to hear how you feel about Lucy Bee and i hope you enjoy your products. -Tom

Posted 4 years ago

“I love the Lucy Bee products! Very trustworthy, and of a high quality. They are vegan, cruelty free, organic and so nice. I regularly buy the coconut milk, oil, cream for eating and cooking. I get the cacao powered and cinnamon to have in smoothies along with the coconut milk, delicious and I love knowing I’m using organic and vegan products (I’m not purely vegan, mainly plant based diet. The team are always a delight to deal with, and I just am so happy there is such a brand available in the UK.”

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Posted 4 years ago

Hi Sara, thank you so much for such an amazing review, we really appreciate it, and love such positive feedback! Thank you again, Daisy

Posted 4 years ago

“Lovely products quick service”

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Posted 4 years ago

Hello, thank you so much for your review. I'm glad that you're enjoying your products. Daisy

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews