Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredible! Hands down the best skin products I've used to date. I have a habit of switching brands when I run out of stuff but I'm definitely sticking with this. It's the first time I've noticed an actual difference to my skin, it's got a new glow and my breakouts seem a thing of the past. Love eveything about the brand too. Major girl power to Lucy for making such a success of it and doing it with ethically sourced products. It's a win win!”

Helpful Report

Posted 4 years ago

Thank you Rosanna for your wonderful review. We are so pleased to hear how much you are enjoying the Lucy Bee skincare! Consistency is key with skincare, so we are so happy you are enjoying the collection. We always aim to be as efficient, ethical and environmentally friendly as possible, whilst producing effective products. Thank you for your lovely comments, and for your support, Rian

Posted 4 years ago

“Amazing products, always high quality. Speedy delivery too”

Helpful Report

Posted 4 years ago

Thank you for your 5* feedback. We are so pleased to hear that you are enjoying your Lucy Bee products, and that they arrived quickly! We always aim to be as efficient, ethical and environmentally-friendly as possible. Thank you for your review, Rian

Posted 4 years ago

“I ordered the natural deodorant because I was getting a bit of a rash under my arms from my current deodorant. I absolutely love the Lucy Bee one. It’s stopped the rash and smells lovely and fresh. BUT I wouldn’t rely on it if you’re a particularly sweaty person or you’re going to do a really sweaty workout and not going to shower straight after. It also does leave white marks on your clothes (these do wash out so not like normal yellow stains you get from ‘normal’ deodorants), so be careful wearing black. But definitely try it if you want to do better by the environment and put natural products on your skin.”

Helpful Report

Posted 4 years ago

Hi Sophie, thank you for your feedback. It's great to hear that you are enjoying the fresh scent of our deodorant, and that your rash has gone from your underarms - this is fantastic. Sorry that you haven't got on with the deodorant whilst working out. This could be your body getting used to using a natural deodorant, also known as a transition period. Anti-perspirants use aluminium-based compounds to temporarily block pores to stop you sweating, whereas a deodorant allows your body to sweat and should cover any odour. Our deodorant uses micro silver, an antibacterial, as well as sodium bicarbonate to help combat odour. Our deodorant is best used on freshly washed, dry armpits. Sorry to also hear that you are getting a mark on your clothes, you please only need to apply a thin layer of our deodorant, this should stop the marks. I hope you continue to enjoy the deodorant for day-to-day use, please feel free to get in touch with us if you have any questions - hello@lucybee.com. Many thanks, Rian

Posted 4 years ago

“First class company!!! :) The products are just amazing, I love every single one I have tried”

Helpful Report

Posted 4 years ago

Thank you for your review, and for your for your support. We always aim to be as ethical and environmentally-friendly as we possibly can. These are our core values. which are really important to us. It is wonderful to hear how much you are enjoying your Lucy Bee products, thank you for your comments. Rian

Posted 4 years ago

“I am a 50 Asian woman with naturally oily skin and use no makeup. I used the cleanser and moisturiser for a couple of weeks but found the products too heavy for my skin type. It made my skin too oily. I no longer use the cleanser. I use the moisturiser a couple of times a week but as part of my night routine. The toner is very good and I use it in the morning and evening”

Helpful Report

Posted 4 years ago

We really appreciate getting feedback from our customers, so thank you for getting in touch. It is great to hear that you are enjoying the Tonic and Face Cream, but we are sorry to hear that our Cleansing Cream is not for you. The skincare range holds hydration at its heart and looks to remove daily impurities, leaving your skin feeling refreshed and radiant. We appreciate that everyone's skin is different and we are sorry that this range is not for you. We do have sample size sachets of our Face Cream and Cleanser available for customers to try out first. We hope you enjoy other Lucy Bee products in the future, thank you for your review. Rian

Posted 4 years ago

“Love these products. Would be good to have a bigger bottle of toner. However find that the face cream tube gets holes in it after a while, which can be sharp due to material.”

Helpful Report

Posted 4 years ago

Thank you for your review, we are so happy that you are enjoying the skincare. Thank you for your feedback re: size of the tonic. We take all feedback on board, and different sizes is something we will look into. Our cleansing cream comes in an aluminium tube - we've used this because of its environmentally-friendly properties, ie. it can be easily recycled time and time again. Something to note with aluminium is that although it's very flexible, it can soften and break if creased and so we recommend squeezing from the end to get the product out, keeping the tube flat and smooth. I hope that is helpful, but should you have any issues with your tube please do get in touch with us hello@lucybee.com. Many thanks again for your review, Rian

Posted 4 years ago

“The Lucy Bee soap is the best soap I have ever used! I absolutely love everything about it!”

Helpful Report

Posted 4 years ago

Thank you Lucy, we are so pleased to hear how much you enjoy using our soaps. We always aim to be as ethical and environmentally-friendly as we possibly can. These are our core values which are really important to us. Thank you for your support, Rian

Posted 4 years ago

“Lovely to use ethical and no nasties !”

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Posted 4 years ago

Thank you Kim, we are so pleased you enjoy using your Lucy Bee products. We always aim to be as ethical and environmentally-friendly as we possibly can. These are our core values which are really important to us. Thank you for your support, Rian

Posted 4 years ago

“Second time of buying these products and I am In love My skin seems to be very sensitive to other brands I use the cleanser - toner and moisturiser and Just added some Tanning drops. My skin looks so much healthier. Really really Impressed x”

Helpful Report

Posted 4 years ago

This is wonderful to hear, thank you David! We are so pleased to hear how much you enjoy using the Lucy Bee skincare, and that it is suitable with your sensitive skin. Also fantastic to hear you are now enjoying the self tan drops too! If you are happy for us to share your image, please do send a before and/or after photo (skincare or tan) to hello@lucybee.com. If we use your image on the wall of Lucy Bee socials, or on our website, you will receive a voucher as a thank you. Many thanks again for your fabulous review, Rian

Posted 4 years ago

“My first order of the organic skincare collection and Ylang ylang jasmine and cedarwood soap. Arrived promptly and the products are lovely. I have been using this for just over a week and so far so good! Definitely recommend and I like all that these products stand for especially being cruelty free.”

Helpful Report

Posted 4 years ago

Thank you for your 5* feedback! It's wonderful to hear how much you like our soaps, and we really appreciate the time you've taken to write this review. The soaps are #1 Ethical Best Buy in the UK for soaps, and we are really proud of this. Thank you for your support, Rian

Posted 4 years ago

“I love these products. Not only they are organic and cruelty free they actually work! I wear a fave mask everyday in the hospital and i do think without lucy bee products my skin would be in a mess by now.”

Helpful Report

Posted 4 years ago

Thank you very much for your feedback, Elin. We are so pleased to hear how much you enjoy using Lucy Bee, and also that our values are important to you too. We always aim to be as efficient, ethical and environmentally-friendly as we possibly can. Our range is effective and completely palm oil free. Products are certified Vegan and Cruelty Free, and where possible Fair Trade and Organic. We use only the best quality ingredients and thoroughly research all packaging options to ensure we use the most environmentally-friendly options available. We are so pleased you enjoy shopping with us. Many thanks, Rian

Posted 4 years ago

“Great products and service 🤩”

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Posted 4 years ago

Thank you Tanya, we are so happy you enjoyed your Lucy Bee shopping experience. Thank you for your support, Rian

Posted 4 years ago

“I bought these from a supermarket a few months ago, was delighted to find I could order direct, and I was looking to break my Amazon dependency, so I tried ordering direct, and had a great experience. Great shopping experience and fast delivery.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Chris. We are so happy to hear that you enjoyed your direct shopping experience with us! We are pleased your order arrived quickly too. Thank you for your support, Rian

Posted 4 years ago

“Always used Lucy’s coconut oil for as long as I can remember! Couldn’t wait to try Lucy’s tanning range when she announced its production! Lucy Bee’s self tan drops are a game changer!! Brilliant products time and time again. Well done Lucy Bee xx”

Helpful Report

Posted 4 years ago

Thank you for your lovely feedback, Kerrie. It is fantastic to hear how much you enjoy your Lucy Bee products! I agree, the tan drops are so easy to use and give such a natural glow! Thank you for your support, Rian

Posted 4 years ago

“A brand with an ethos that sits comfortably with my conscience.”

Helpful Report

Posted 4 years ago

Thank you so much, we are so pleased to hear this! We always aim to be as ethical and environmentally-friendly as possible, whist producing effective products. We are so pleased you enjoy shopping with us. Thank you for your support, Rian

Posted 4 years ago

“Loving the range of products so far, the radiance boosting cream is my favourite.”

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Posted 4 years ago

Thank you Amrita, we are so pleased to hear you are enjoying our Face Cream. It is enriched with lots of beneficial ingredients, such as Vitamin E and apricot oil which help to repair and rejuvenate the skin. Thank you for your review, Rian

Posted 4 years ago

“Great ethics and sustainablity. I love that the range is being expanded, I already use the skin care and soaps, now the deodorant and hoping there will be more! Orders always processed and delivered quickest and lots of useful info in the emails.”

Helpful Report

Posted 4 years ago

This is so wonderful to hear, thank you for your fantastic feedback. Ethics are at the core of all that we do. This includes choosing palm oil free, premium quality, effective ingredients; welcoming professional certifications; and carefully researching all available packaging options. We always aim to be as efficient and environmentally-friendly as we can, and we are so pleased you enjoy your shopping experience with us. Thank you for your support, Rian

Posted 4 years ago

“Absolutely love the tanning drops they are so good!! Had a sample of cleanser & moisturiser loved these and can’t wait to purchase when I’m back to work after lockdown!”

Helpful Report

Posted 4 years ago

Thank you Sophie, so pleased you are loving our Self Tan Drops! They are so easy to make part of your skincare routine, and give such a natural colour. So pleased you enjoyed your samples. Thank you for your review, Rian

Posted 4 years ago

“I just simply ... LOVE,LOVE LOVE LUCY 🐝 ❤️🙏🏽 Thank You for All you do for us!! So Happy You here and Thank You for being inclusive🙌🏽 And thinking of every type of girl, women and man, no matter the skin colour🥰 I appreciate You Lucy Bee! Love, Celeste”

Helpful Report

Posted 4 years ago

Hi Celeste, thank you so much for such a brilliant review! It's wonderful to hear how much you like Lucy Bee and our products - we really appreciate the time you've taken to write this feedback. We always aim to be as ethical and environmentally-friendly as we possibly can, these are our core values and are really important to us. We want to produce ethical and effective products, for every body. Thank you for your support, Rian

Posted 4 years ago

“Like the approach of the company overall.”

Helpful Report

Posted 4 years ago

Thank you for your support, we are so pleased you enjoy shopping with Lucy Bee. We always aim to be as ethical and environmentally friendly as we possibly can. Thank you for your feedback, Rian

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews