Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent soap, lovely smells and came in a superb box, would make an ideal present.”

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Posted 4 years ago

Thank you for sharing your feedback Christine. Our soap bars are a good reflection of the Lucy Bee ethos.....palm oil free, Certified Vegan, COSMOS Organic, Fair Trade and Cruelty Free and are as effective as they are ethical. Petrina

Posted 4 years ago

“Saw these soaps promoted in YOU magazine and as my daughter is Lucy and I'm obsessed with bees I thought it would be a nice little prezzie for her. Easy ordering and prompt delivery, even in these tricky times. Lovely packaging. Wont know how the product fares until my Lucy bee tries it, but got a feeling it will be perfect. Thank you.”

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Posted 4 years ago

Hi Deb, thank you so much for your review, and I hope that your daughter Lucy enjoys the soaps. All of our soaps are palm oil free, Vegan, Cruelty Free, COSMOS Organic. Our Fragrance Free Soap won Gold in the 2019 Free From Skincare Awards, and our Spearmint Exfoliating Soap won Silver, due to how well they lather, lasted, and left the judges skin feeling soft after using. Our soaps are also #1 Ethical Best Buy in the UK for soaps. Thank you again for taking the time to leave a review, Daisy

Posted 4 years ago

“Love the brand ethos and the products are great - the quality of the Soaps feel really premium and good value for money”

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Posted 4 years ago

Thank you so much for taking the time to leave reviews, Christina. We really appreciate hearing feedback, especially when it is so positive! We really try to aim to be as ethical as possible but are also of high quality. I hope you are staying safe and well, Daisy

Posted 4 years ago

“Really pleased with the service. I ordered coconut oil & Himalayan Salts. Arrived quickly too! Thank you”

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Posted 4 years ago

Thank you so much for your review, Joanna. I'm glad that you are happy with the service, and I hope that you are enjoying the Coconut Oil and Himalayan Salt. Daisy

Posted 4 years ago

“Amazing quick service , even in these difficult times.”

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Posted 4 years ago

Thank you so much for your email Eleanor, and for all of your continued support. We really appreciate it. We're trying to ensure that everyone gets their products as soon as possible, even in these uncertain times and with only one person working in our warehouse. Thank you again for taking the time to leave your reviews, Daisy

Posted 4 years ago

“Absolutely fab soap! Has saved our hands, particularly for my son who has OCD. Has really made a difference - huge thanks.”

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Posted 4 years ago

Thank you so much for your review, Sarah. It's really good to hear that the soaps have helped to keep both you and your sons hands ok. I hope you are both staying safe and well. Daisy

Posted 4 years ago

“Very impressed with service and delivery”

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Posted 4 years ago

I'm glad that you are happy with the service and delivery, Tracey. I hope you enjoy your order. Daisy

Posted 4 years ago

“This is the second time I have bought these soaps. Never disappointed. I will never buy any others now. Like silk to the skin. Xx❤️❤️😊😊👍👍”

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Posted 4 years ago

Thank you so much for such a lovely review, Maureen. It's fantastic to hear that you like the soaps so much, I have to agree with you, they are like silk to the skin! Our Fragrance Free Soap won Gold and our Spearmint Soap won Silver in the 2019 Free From Skincare Awards due to how well they lathered, lasted, and left the judges skin feeling. Thank you again for your review, Daisy

Posted 4 years ago

“Fast delivery and good packaging.”

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Posted 4 years ago

Thank you for your reviews, Sandy. I'm glad to hear that you are enjoying the products. I hope you are staying safe and well. Daisy

Posted 4 years ago

“All products are amazing! I've recently suffered from breakouts on my cheeks and neck. These products have worked a miracle after 1 week of using. The muslin cloth is perfect & is a must with the cleanser. If you are considering buying, then do it - you won't regret it.”

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Posted 4 years ago

Thank you so much for taking the time to leave a review, and it's fantastic to hear that the range is working so well for you! Daisy

Posted 4 years ago

“Super fast delivery. Arrived next day during the lockdown so a lovely boost. Like how the products feel with no fragrance. Very soothing on my sensitive skin and good sample sizes to last 2 or 3 days. Will definitely be ordering the bigger sizes soon.”

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Posted 4 years ago

Thank you for taking the time to leave a review, Kathryn. I'm glad that your order got to you quickly. We wanted to create the products to be fragrance free, so that they are suitable for those who are sensitive to fragrances. It is also dermatologically approved for sensitive skin, and aims to hydrate and soothe skin. Thank you again for your review, Daisy

Posted 4 years ago

“Excellent product and service. Everything done via website; was really impressed with speed and quality”

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Posted 4 years ago

Thank you so much for your review, Penelope. It's brilliant to hear that you are happy with the products and the service. Daisy

Posted 4 years ago

“this is my first visit, I like what I see of the range of products,my purchase of the soaps is for my daughters for Easter, however we are still on lockdown and they have not received them yet, they look and smell good.”

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Posted 4 years ago

Thank you for your review, Jean. I hope you are staying safe and well. Such a lovely gift, I hope your daughter likes them when she receives them. Daisy

Posted 4 years ago

“I have been wanting to try your soaps for a while now and I am thrilled with them & I have been really grateful that you were able to donate your soaps to various charities & one at Bristol North West Foodbank 👍🏻”

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Posted 4 years ago

Thank you so much for your review, Jennifer. It's brilliant to hear that you are happy with the soaps, they are certfied Vegan, COSMOS Organic, Cruelty Free and Fair Trade, as well as being palm oil free. Our Fragrance Free Soap won Gold and our Spearmint Exfoliating Soap won Silver in the 2019 Free From Skincare Awards, due to how well they lather, last, and left the judges skin feeling. We were delighted that we were able to donate our soaps to various charities and organisations to try and help those who need it during these uncertain times. We are bringing back another (our final) pallet of our charity soaps to distribute out again to those who need it. Daisy

Posted 4 years ago

“If you love Lucy Bee products then you will love this soap! It’s amazing!”

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Posted 4 years ago

Thank you so much for taking the time to leave your reviews, Gail. We really appreciate the feedback! It's brilliant to hear that you like the soaps. Daisy

Posted 4 years ago

“Absolutely beautiful soaps, thank you”

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Posted 4 years ago

Hi Ann, Thank you! Our soaps are a reflection of our company ethos which is to be as environmentally-friendly, ethical and effective as we can be. These values are at the core of all that we do and cover the ingredients and products as well as the packaging, including that used to send our orders from our warehouse (even the packing tape is recyclable paper). Petrina

Posted 4 years ago

“Lovely cleanser. I get a lot of redness and breakouts and this makes my skin really soft and clean and reduces redness. I use in evening as a second cleanse and use Lucy Bee Coconut Oil as a first cleanse and to take eye makeup off. Also intend to buy the tonic to try!”

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Posted 4 years ago

Hi Sarah, Thank you for sharing this. Our Cleanser includes turmeric which helps to even skin tone and reduce redness, as well as being an anti-inflammatory. If you try the Tonic , this contains aloe vera to soothe and ACB Fruit Mix which improves skin tone and enhances cell renewal and overall complexion. Take care. Petrina

Posted 4 years ago

“Lovely small family company. Always willing to oblige.”

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Posted 4 years ago

This so lovely to hear, thank you Wanda. We always try to be as helpful as we can and pride ourselves on being open and honest with customers. We're available through email, the phone, social media and a message on the shop site so please do get in touch if you have any questions for us. Petrina

Posted 4 years ago

“Love the soap and I love that it nourishes my skin instead of drying it out, I dont use it on my face though it's very sensitive, I might try a fragrance one next time”

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Posted 4 years ago

Hi Rosie, thank you for sharing your feedback, which means a lot to us. Our Fragrance Free soap is made using our coconut oil and, like all of our products, does not contain palm oil. This particular bar won Gold at the 2019 Free From Skincare Awards (and our Spearmint Basil and Clove Exfoliating bar won Silver), and like all of our soaps is certified Vegan, Cruelty Free, COSMOS Organic and Fair Trade. Our soaps bars are great to use on the hands and body but for the face we recommend using our hydrating skincare range, rather than the soap bars. Thank you again. Petrina

Posted 4 years ago

“Excellent quality and service. Love the brand and the products.”

Helpful Report

Posted 4 years ago

Thank you! We always aim to be as ethical and environmentally-freindly as we can, and at the same time ensure that your products are effective. We're a small, family business and all put our heart and soul into all that we do and it means a lot to us to receive feedback. Petrina

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews