Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely company! Great ethics and super products.”

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Posted 4 years ago

Thank you so much for taking the time to leave a review, we really appreciate hearing such positive feedback! Daisy

Posted 4 years ago

“Delighted with my products. Love the soap and the face cream.”

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Posted 4 years ago

Thank you so much for taking the time to leave reviews. We really appreciate getting feedback, especially when it's so positive. Daisy

Posted 4 years ago

“I bought the face cream and cleanser and absolutely love them both. It feels like a treatment every night I use them and my skin looks really healthy in the morning. Love that they’re vegan and palm oil free”

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Posted 4 years ago

Thank you so much for taking the time to leave a review, Rhiannon. It's amazing to hear that you are enjoying the face cream and cleanser! Daisy

Posted 4 years ago

“Amazing products”

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Posted 4 years ago

Thank you so much for taking the time to leave a review, we're glad to hear that you are enjoying the products! Daisy

Posted 4 years ago

“Love this company and all products, I haven't had a bad service or been unhappy with what I have purchased ever! Also the ethical story and how they support fair trade is also another reason I buy from Lucy Bee”

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Posted 4 years ago

Thank you so much for leaving such a lovely review, Katie. We really appreciate hearing feedback, especially when it's so positive. We try and be as ethical as possible with everything that we do, from sourcing to packaging. Thank you again, Daisy

Posted 4 years ago

“Soaps arrived, lovely recycleable packaging & the soaps are so good!”

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Posted 4 years ago

Thank you so much for your review, it's wonderful to hear that you are enjoying the soaps! Daisy

Posted 4 years ago

“Exactly the kind of company I wish to support Kind to the planet and kind to the purchaser Efficient helpful business Great communication Great website”

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Posted 4 years ago

Thank you so much for such a lovely review, Christine. We're so happy to hear that you're happy with everything, and appreciate you taking the time to leave your feedback. Thank you for all of your support, Daisy

Posted 4 years ago

“Absolutely love the products. Look forward to washing my face in the morning and at night. My husbands even got involved. Has made a massive difference to both of our skin.”

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Posted 4 years ago

Thank you so much for such a lovely review, Holly. It's brilliant to hear that you and your husband are loving the skincare range and that it's making a difference. Daisy

Posted 4 years ago

“Really easy ordering process and delivery on time and in excellent condition.”

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Posted 4 years ago

Thanks for leaving a review, Caroline. We're pleased to hear that you are happy with the service you received. Georgia

Posted 4 years ago

“I decided to take advantage of the offer on these soaps and try the 3 other variations. I have always used the unscented bar, and have never been disappointed. All the soaps are amazing,they rinse off the body immediately leaving NO residue and yet my skin feels soft and moisturised no dryness or irritation(and l have extremely reactive skin) One problem, each bar last so long that l have opened them all,tried them, let them dry completely then popped them back in the box till the next time. I can't choose a favourite l love them all.”

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Posted 4 years ago

Haha I love this and have too say I agree with you, they're all so lovely, it's hard to choose just one as a favourite! In the 2019 Free From Skincare Awards our Fragrance Free soap bar won Gold, while our Spearmint Basil and Clove won Silver with judges commenting on their great lather and how good skin felt after using them. By supporting us and buying our soaps, it's meant that we have been able to donate over 30,000 bars to those who are vulnerable during this time of lockdown and some of those who have benefited include NHS staff, the emergency services and homeless charities and food banks. So a bit thank you from us to you. Petrina

Posted 4 years ago

“Fantastic local family business super fast and efficient delivery”

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Posted 4 years ago

Thank you Mandi! We're a small, family business with ethics, care for the environment and effective products at the heart of all that we do. We use UPS tracked delivery service so that both you and we can trace your order from the time it leaves our warehouse to when it arrives with you. Petrina

Posted 4 years ago

“I tried this cleanser for a few days using your sachets and wow. Ordered the full size cleanser and also the tonic. Saving up for the moisturiser, how I wish I could have it now! My daughter is in Primary school and cares deeply about the world. She is over the moon to see me using a skincare range that is vegan and palm oil free and even wrote about it for school. She has now sourced a hair care range for us all and changed some of our food items (she’s only 11!!) Brilliant range and ethics behind it.”

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Posted 4 years ago

HI Rachel, This is absolutely wonderful to hear and how encouraging that your daughter cares so much about these important topics and has put into practice what she's learnt at school. As a small, family business, ethics and caring for the environment are at the core of everything that we do, whilst also making sure our products are effective. We put a lot of resource into researching the right ingredients, packing and partners to work with, with a like-minded ethos, always doing the very best that we can. It's so encouraging to see that these are things that matter to you and your family, too. Thank you again. Petrina

Posted 4 years ago

“Best soaps I have ever used!”

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Posted 4 years ago

This is music to our ears Jana and we agree with you! We're thrilled that our palm oil free soaps are effective and ethical and leave skin clean and moisturised. All are certified Vegan, COSMOS Organic and Cruelty Free and can be bought in a collection of four, or separately. In the 2019 Free From Skincare Awards, our Fragrance Free won Gold, and Spearmint Basil and Clove Exfoliating bar won Silver. Petrina

Posted 4 years ago

“As always the products are fabulous and never disappoint. Would always recommend Lucybee to anyone.”

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Posted 4 years ago

Thank you Kerry, we really appreciate your support and it means a lot to us. As a small, family business we all care about what your customers think and always do our very best to offer ethical products and packaging, which are also effective. Petrina

Posted 4 years ago

“I’ve placed a few orders with Lucy Bee now and each and every time the products arrive quickly and well packaged. Just love the quality and whole message behind Lucy Bee and happy to be supporting a local business.”

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Posted 4 years ago

Thank you Lisa, this is great to hear. We're a small, family business and quality of both the ingredients, products and packaging are all important to us. We aim to be as ethical and environmentally-friendly as we can, with Fair Trade and palm oil free at the core of everything. Petrina

Posted 4 years ago

“I’ve used Lucy Bee’s products for a while now and I couldn’t rate them more highly in their products, professionalism, ethos and care of their customers! You’re absolutely smashing it!!”

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Posted 4 years ago

Thanks so much for your lovely feedback, it means a lot! Georgia

Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

Thank you for your comment, we really do pride ourselves on being as accessible as we can be to our customers, so this means a lot! Georgia

Posted 4 years ago

“Have been using you coconut milk for a while now and always buy it at my local Asda. Due to the virus I couldn’t find it at Asda so I ordered it directly from yourself. Easy to use website and prompt delivery, will be ordering direct from you in future. Thanks for a great product and service.”

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Posted 4 years ago

Thanks for your great feedback, Emma and we're pleased that you were happy with the customer service you received directly from us. We look forward to seeing you again soon! Georgia

Posted 4 years ago

“Love Lucy bee, friendly, and efficient delivery and value for money x”

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Posted 4 years ago

Thank you so much for taking the time to leave your reviews, Stacey. We really appreciate hearing such lovely feedback. I hope you are staying safe, Daisy

Posted 4 years ago

“Excellent products will be reordered shortly”

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Posted 4 years ago

Thank you so much for your review Lesley, and I'm glad to hear you are enjoying your products. Daisy

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews