Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these coconut products for their flavour and delicacy - no harsh bite or aftertaste, just deliciously coconutty and smooth. Service is excellent too, with prompt dispatch and good communication keeping up to date with order process. I'm surprised how quickly I have to re-order - speaks for itself!”

Helpful Report

Posted 3 years ago

Hi Paula, thank you for your feedback. We really appreciate the time you've taken to send us your comments. We are so happy that you are enjoying our coconut oil, it really is a hero product.. a cupboard staple! We always aim to be as efficient and ethical as we possibly can, I am pleased your products arrived quickly. Thank you for your support, Rian

Posted 3 years ago

“Lovely natural products which are not only cruelty free but great value for money highly recommend”

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Posted 3 years ago

Hi Debbie, thanks you very much for your feedback. We always aim to be as ethical and environmentally-friendly as we possibly can. These are our core values. and they are really important to us. Thank you for your support, Rian

Posted 3 years ago

“Great information on website and product turned up promptly”

Helpful Report

Posted 3 years ago

Hi Olivia, thank you for your feedback. I am so pleased you enjoyed your Lucy Bee shopping experience, and found all the info you needed. We always try to be as efficient and environmentally-friendly as we possibly can. Thank you for your support, Rian

Posted 3 years ago

“The Blowing Self-Tan Mousse is the only self tanning treatment I have found that does not irritate my skin. The colour develops really quickly and is very natural. I recommend this product which also contains no nasty ingredients and is Vegan.”

Helpful Report

Posted 3 years ago

Thank you Lucy, it is so great to hear that you are loving the self-tan mousse and it's natural glow! I really like that the self-tan dries quickly, and has a tropical scent. Did you know we have used 100% PCR (post-consumer recycled) plastic for the bottle. PCR plastic is plastic that’s already in the world – it might previously have been a water bottle or a milk carton, for example. PCR can be recycled and used again, and it reduces landfill dumping and reuses recovered plastics. Many thanks for your review, and for your support. Rian

Posted 3 years ago

“Great products and service!! I definitely recommend them.”

Helpful Report

Posted 3 years ago

Thank you Nalia, we are so pleased you are enjoying your Lucy Bee products. Thank you for your support, we always aim to be as efficient and ethical as we possibly can. Thank you, Rian

Posted 3 years ago

“I made my first purchase of the Lucy Bee Coconut Oil as I wanted it for a moisturiser. The whole experience has been brilliant my order arrived quickly and smells amazing. When I had a query regarding using it the Lucy Bee customer service came back within literally minutes with really helpful advice and tips. Would highly recommend and encourage anyone to use their service and products.”

Helpful Report

Posted 3 years ago

Hi Charley, thank you very much for taking the time to send us your fantastic feedback. We are so pleased to hear how much you are enjoying our coconut oil, this is our hero product! It is so versatile, I have a jar in the kitchen and the bathroom! Customer care is really important to us, so we are very happy to hear how much you enjoyed shopping with us. We always aim to be as efficient, ethical and environmentally friendly as we possibly can. Thank you for your support, Rian

Posted 3 years ago

“Amazing. Incredible. Super fast delivery.”

Helpful Report

Posted 3 years ago

Thank you for your 5* review, Hadee. It is fantastic to hear that you are enjoying your Lucy Bee products, and that they arrived quickly. We always aim to be as efficient and environmentally-friendly as possible. Thank you for your support, Rian

Posted 3 years ago

“By far the best products I’ve ever brought”

Helpful Report

Posted 3 years ago

Thank you, Annika. We are so pleased that you enjoy shopping with Lucy Bee and are enjoying your products. We always aim to be as efficient, ethical and environmentally-friendly as we possibly can. Our products are result driven, effective and completely palm oil free and we thoroughly research all packaging options to ensure we use the most environmentally-friendly options available. Thank you for your support, Rian

Posted 3 years ago

“Great service came in good time as it’s a Christmas gift for my daughter. Will take a look for myself now”

Helpful Report

Posted 3 years ago

Thank you Joanne, we are so pleased that you enjoyed shopping with us and that your order arrived quickly. What a lovely gift for your daughter! We always aim to be as efficient, ethical and environmentally-friendly as we possibly can. We hope you visit us again soon! Thank you for your support, Rian

Posted 3 years ago

“Ordered a supply of coconut water which is most definitely the best in the market and added samples of the cleansing cream and the facial radiance cream. Not a floral fragrance at all which personally love. And is a kind of earthy botanical fragrance. Lovely! The face cream is unusual and leaves an almost waxy texture on the face which sounds negative but it’s actually really comfortable and is an excellent makeup primer. Love it all and would definitely recommend 😄😄”

Helpful Report

Posted 3 years ago

Hi Barbara, thank you very much for this fantastic feedback! We are so happy that you are enjoying our coconut water, it is so refreshing isn't it! I like to drink this with ice, or add to my smoothies. We are so pleased you liked your skincare samples, thank you for your review and for your support. Rian

Posted 3 years ago

“Great service. Really quick delivery and ask recyclable packaging!”

Helpful Report

Posted 3 years ago

Thank you for your review, Amy. We are so happy that your order arrived quickly, we always aim to be as efficient and ethical as we possibly can. We thoroughly research all packaging options to ensure we use the most environmentally-friendly options available. Thank you for your support, Rian

Posted 3 years ago

“Bought the samples to try. Easily absorbed, lovely feel. Going to purchase the full size product.”

Helpful Report

Posted 3 years ago

Hi Sam, thank you for your review. It is wonderful to hear that you found the sample size sachets helpful, we are so pleased that you enjoyed the products. Thank you for your support, Rian

Posted 3 years ago

“One of the best brands out there dat deserves so much support. Lucy is a star!”

Helpful Report

Posted 3 years ago

Hi Mercy, thank you very much for your lovely feedback. We are so happy that you enjoy shopping with us, and using Lucy Bee products! We always aim to be as ethical and environmentally friendly as possible. Thank you for your support, Rian

Posted 3 years ago

“Love this product so much, gives your face an amazing glow with no horrible streaks or terrible fake tan smells!”

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Posted 3 years ago

Thank you for your feedback, we are so pleased that you are enjoying the self-tan drops and finding them easy to use. As you say - no streaks and no fake tan smell! I find them so easy to incorporate into my skincare routine. Thank you for your review, Rian

Posted 3 years ago

“I don't know how to describe items, but simply I'm addicted to Lucy Bee products, which has a high-quality standard and it is guaranteed. I also would like to appreciate the customer service team for their cooperation and help.”

Helpful Report

Posted 3 years ago

Thank you Abdulaziz! Customer care is very important to us, so it is wonderful to hear how much you enjoy shopping with us, and using Lucy Bee products! Thank you very much for your review, and for your support. Rian

Posted 3 years ago

“I love Lucy Bee products. My favourite products being the Coconut milk which is unlike any I've ever tried and the fragrance free soap. I plan to try the coconut sugar next time. I also ordered the bamboo spatula as I no longer want to use the stock of plastic ones I have. I haven't used it yet but it was much smaller than expected. In addition to the efficient and reasonable delivery, I received some free skincare samples which I am looking forward to trying out soon! Thank you :)”

Helpful Report

Posted 3 years ago

Thank you for your feedback Lauren, it is fantastic to hear how much you are enjoying your Lucy Bee products. I agree, my favourites are the milk and soap too! We are so pleased your order arrived quickly, we use UPS who mostly deliver the next working day. We hope you enjoy the samples, thank you for your review. Rian

Posted 3 years ago

“Lucy Bee are exceptional and their service and on line communication is reassuring and professional. My daughter absolutely loves your products. Thank You so much for a wonderful friendly service xx”

Helpful Report

Posted 3 years ago

Hi Mandy, thank you very much for your fantastic review. We really do appreciate hearing lovely feedback like this, and we are so happy that you enjoy shopping with us. We always aim to be as efficient, ethical and environmentally friendly as possible - and customer care is extremely important to us. Thank you for your support, Rian

Posted 3 years ago

“Still in love with all the skincare products. I think this is my third cleanser now and I love how you can get every last drop out. So satisfying seeing an empty tube that can be recycled”

Helpful Report

Posted 3 years ago

Hi Jemma, this is so good to hear - thank you for sharing your feedback. As well as being effective, our Cleansing Cream is also ethical and is palm oil free and certified Vegan, COSMOS Organic and Cruelty Free. All packaging for our Cleansing Cream is fully recyclable, it is fantastic to hear that this is important to you too. Thank you for your support, Rian

Posted 3 years ago

“Lovely product, I have ordered the soaps before and they are lovely. Thank you”

Helpful Report

Posted 3 years ago

Thank you Sally, we are so pleased you are enjoying our soap. Our soap bars reflect our core values - palm oil free, organic, Fair Trade and are as effective as they are ethical. In the 2019 Free From Skincare Awards, our Fragrance Free bar won Gold, and our Spearmint Basil and Clove Exfoliating bar won Silver, which we're really proud of. Thank you for your support, Rian

Posted 3 years ago

“Bought the tanning drops for the 1st time... absolutely love the result 💕 only problem now is having to share bottle with my husband 🤣”

Helpful Report

Posted 3 years ago

Thank you for your review, Zoe. It is wonderful to hear how much you (and your husband!) are enjoying the self-tan drops and the natural glow! I find these so easy to add into my daily skincare routine. Thank you for your feedback, Rian

Posted 3 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews