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Lucy Bee Reviews

4.9 Rating 2,150 Reviews
97 %
of reviewers recommend Lucy Bee
4.9
Based on 2,150 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lucy Bee Reviews
Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

Write Your review

Lucy Bee 5 star review on 19th November 2020
Celeste Kriel
Lucy Bee 5 star review on 8th November 2020
Eaman Jennings
Lucy Bee 5 star review on 7th November 2020
Amy Coop
Lucy Bee 5 star review on 23rd September 2020
Joe Bridge
Lucy Bee 5 star review on 23rd September 2020
Joe Bridge
Lucy Bee 5 star review on 19th September 2020
Eleanor Williamson
Lucy Bee 5 star review on 4th September 2020
Lisa Brigham
8
Anonymous
Anonymous  // 01/01/2019
Delivery came on time, simple ordering process, high quality ingredients, extra organic coconut oil is delicious, adds an early nice flavour to the food. šŸ‘šŸ‘šŸ‘šŸ‘
Helpful Report
Posted 6 years ago
Thank you for your feedback, Jason. We're so pleased that you're happy with the service you've received and the products. If you need any recipe inspiration then feel free to check our website. Enjoy! Georgia
Posted 6 years ago
Excellent products and reliable delivery.
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Posted 6 years ago
It's great to hear that you are pleased with the service you have received. Enjoy the products! Georgia
Posted 6 years ago
Received my Lucy Bee soap quickly as always & it hasnā€™t disappointed, itā€™s absolutely gorgeous, lathers up really well, smells lovely & leaves a moisturised skin afterwards.
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Posted 6 years ago
Thank you for your feedback Alyson, it's really appreciated. We're so pleased that you love the soaps as much as we do! Have you tried all of the fragrances yet? My favourite is the Exfoliating bar. Georgia
Posted 6 years ago
Everything that I have purchased from Lucy bee i have been 100% satifised even down to the packaging.
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Posted 6 years ago
Thanks for your great review, Reece - we're really pleased to hear that you're happy with all of your products. If you're after any recipe inspiration or tips then feel free to check our website! Georgia
Posted 6 years ago
Helpful staff on the phone. Goods arrived promptly and in good condition. As I am not on line savvy found setting up the account a little challenging! Your staff were very patient!
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Posted 6 years ago
Thank you for your review, we're so pleased to hear that you had good customer service from us. We hope that the Lucy Bee range is a success at your store! Georgia
Posted 6 years ago
I absolutely love Lucy Bee coconut oil, cinnamon powder and cacao powder. My favourite! Havenā€™t try coconut flour yet (canā€™t star rate this one yet) but plan to use it this weekend with family. So exciting. Love grab when itā€™s on special offer such as coconut oil! Very loyal fan of Lucy Bee for long time! šŸ
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Posted 6 years ago
Hi Katie, it is so great to hear that you are a Lucy Bee fan!! I hope you enjoyed using your coconut flour on the weekend - It is high in fibre and protein and is a delicious addition to sweet and savoury recipes including smoothies/porridge! If you are looking for any recipe inspiration using your products check out www.lucybee.com :) Also, if you are on social media share your creations - we would love to see! Jess
Posted 6 years ago
I love the products and the customer service was amazing!
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Posted 6 years ago
Hi Beckie, thank you for your lovely review! We are so glad to hear you are happy with your products and the overall service you received. Never hesitate to contact us, we are always here to help! Enjoy. Jess
Posted 6 years ago
I love the coconut milk itā€™s absolutely delicious and the coconut oil is the best one I have tried yet I will be ordering more for sure
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Posted 6 years ago
Hi Gemma, thank you for your lovely review :) We are so pleased to hear you are a Lucy Bee fan! For any recipe inspiration/further uses of your products head to www.lucybee.com :) Jess
Posted 6 years ago
A ordered a few products quick delivery and received them the next day. Love Lucy Bee products!! Good quality and organically sourced!
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Posted 6 years ago
Hi Dezzie, thank you for your fab review! It is so great to hear that you are a Lucy Bee fan. If you are looking for any recipe inspiration head to www.lucybee.com :) Share your creations with us too - we would love to see! Jess
Posted 6 years ago
Amazing products- love the Coconut Milk- its the best ever! Brilliant customer service and super fast delivery! I love that your emailed information about the products that you have bought with recipe ideas- a lovely touch! Thank you 5 Star service and products! X
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Posted 6 years ago
Hi Sara, we are so pleased to hear you were pleased with the service and the products that you received! Our 99.9% Coconut Milk has no added water & no added fillers (oat and rice) which differs from the rest of the market and makes it so delicious! If you are ever looking for more recipe inspiration head to www.lucybee.com! Jess
Posted 6 years ago
I was thrilled and delighted to receive my order free of any plastic packaging, sadly I do need to comment on the ENORMOUS amount of brown paper used to fill the box. I realise the need to package safely but I was quite shocked. That said, I have ironed it and rolled it up so I can use it for Christmas wrapping paper!!
Helpful Report
Posted 6 years ago
Hi, thank you for your review. You would be surprised at how many parcels get damaged, therefore, we are constantly doing a balancing act of being as eco-friendly as possible and also getting your fragile products to you in one piece. I hope you understand. We are so glad to hear that you found another use for the brown paper :) one that we will recommend to other customers too. Please note that the brown paper is also recyclable! Jess
Posted 6 years ago
I loved the accuracy of the delivery and the fact that everything was packed so well and carefully. I ordered the Lucy Bee raw coconut oil which I knew from before and wanted to have it as it is fairtrade and good quality. I also ordered startseed oil for getting some extra omegas. I absolutely love its mild flavour and am definitely going to keep ordering it. It feels nice to order online and still feel the personal touch that is usually missing from online shopping.
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Posted 6 years ago
Hi Merja, thank you for your lovely review! We are so please that you we're happy with the overall service you received. Enjoy your products and if you are looking for any recipe inspiration head to www.lucybee.com :) Please do share any of your creations with us, we always love to see how our customers are using their products as they are so versatile :) Jess
Posted 6 years ago
I love the Lucy Bee products- I feel like i can really trust their brand and I am very happy that it is fair trade and organic as I want to use the best that I can for my health. I use the coconut oil for cooking and baking and I am really looking forward to using their epsom salts too!
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Posted 6 years ago
Hi Roisin, thank you for your lovely review, it is great to hear that you are a Lucy Bee fan! If you are looking for any recipe inspiration head to www.lucybee.com! We look forward to hearing what you think of your Epsom salts, they are ideal to sooth tired, aching muscles and great at detoxifying! Enjoy - Jess
Posted 6 years ago
i just love all the Lucy Bee's products . Even if I have never heard of them before , I know from their write-up that the product will be as described , so I order with confidence and have never been disappointed
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Posted 6 years ago
Hi Rod, so pleased to hear that you are a Lucy Bee fan! We like to be completely transparent in all we do :) Enjoy your products and if you are looking for any recipe inspiration head to www.lucybee.com! Jess
Posted 6 years ago
Fabulous to have such an ethical company selling lovely pure, healthy products, keep on bringing them out!!
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Posted 6 years ago
Hi Yvonne, thank you for your fantastic review! We love supplying our customers with honest, natural ingredients! Keep your eyes peeled for our skincare range release in November :) Jess
Posted 6 years ago
1st class service. amongst other things I ordered 12 bottles of the new fabulous coconut milk. tastes amazing.
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Posted 6 years ago
Hi Michelle, thank you for your review. We are so pleased to hear you think the coconut milk is fabulous! It has no added water, fillers or rice so replicates the consistency of dairy milk and has so many uses! I love to enjoy it straight out of the glass too! Jess
Posted 6 years ago
Delivery as promised and yummy milk!!! Thank you
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Posted 6 years ago
Hi Sandra, thank you for your review. We are so pleased to hear that you loved your 99.9% Coconut Milk. For any recipe inspiration head to www.lucybee.com! Jess
Posted 6 years ago
I received my order in good time. Well packaged. Sadly I didnā€™t like the taste of the coconut milk. Itā€™s down to personal taste. Nothing to do with the product. So my niece was delighted when I gave the 6litres to her instead.
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Posted 6 years ago
HI Tracey, I'm so pleased to hear that your order arrived quickly, and it's a shame the taste of our Coconut Milk isn't for you - as you say, taste is so personal and it's great that your niece is enjoying it! Petrina
Posted 6 years ago
Always a quick and easy website to use and all your products are lush! Especially a favourite of mine are the Coconut Oil, Creamed Coconut, Hot Chocolate, and the Chai Mix! And now also the coconut milk,which is the best Iā€™ve tasted! All my products come very well packaged and arrive on time. Loving Lucy Bee,and always recommend to my friends. :)
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Posted 6 years ago
Thank you for your lovely review Penelope. Our Chai Mix is great to use both in drinks and cooking - it makes a tasty marinade when used with our melted coconut oil. Petrina
Posted 6 years ago
Love how the products are packaged and love how you are notified of times of delivery. Amazing service as always and beautiful products. Love supporting local business. Thank you! Xx
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Posted 6 years ago
Thanks for this Amy, we always love to hear any feedback. If you need any recipe inspiration, check out our blog or website www.lucybee.com where we have ideas and tips for healthy living. Petrina
Posted 6 years ago
Lucy Bee is rated 4.9 based on 2,150 reviews