Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

Write Your review

Tell us how Lucy Bee made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for my order which arrived very quickly I love my mug and your products are brilliant”

Helpful Report

Posted 6 years ago

Thank you for your fab review - we are so glad hear you are happy with the service and products you received! Enjoy and if you have any questions about the uses of your products do not hesitate to contact us, we are always happy to help :) Jess

Posted 6 years ago

“Fantastic service. I knew exactly when my order was due and it arrived exactly on time.”

Helpful Report

Posted 6 years ago

Thanks for your brilliant feedback, Charlotte. It's brilliant to hear that you are happy with the service you received. If you're after any recipe inspiration then feel free to check our website out for lots of free recipes - www.lucybee.com. Enjoy your products! Georgia

Posted 6 years ago

“very enthusing website, lovely products, very prompt delivery. when I rang up I spoke to a very helpful person, lovely videos, especially the baby massage one.”

Helpful Report

Posted 6 years ago

Thank you for your great feedback. We're glad to hear that you've enjoyed your Lucy Bee experience. If you're on social media then please share any pictures of recipes you make as we love to see them! Georgia

Posted 6 years ago

“Very quick delivery, loved the packaging, LOVE the contents :)”

Helpful Report

Posted 6 years ago

Hi Alys, thank you for your lovely feedback! We are happy to hear you are pleased with the overall service you received. Enjoy your selection of products and if you are looking for recipe inspiration head to www.lucybee.com for inspiration :) Jess

Posted 6 years ago

“I love Lucy Bee products, they’re all gorgeous and everything I want. I love the packaging too and have complete trust in them being responsibly sourced as well as the quality :)”

Helpful Report

Posted 6 years ago

Hi Wendy, thank you for your fantastic feedback! We really pride ourselves on being Fair Trade, organic and as environmentally friendly as possible so it is great to see a review like this! If you are looking for any recipe inspiration, head to www.lucybee.com! Enjoy your products :) Jess

Posted 6 years ago

“Love all the products. I have been a fan of the coconut oil for years now. Cocoa hot chocolate is now my nightly routine 😜”

Helpful Report

Posted 6 years ago

Hi, it is great to hear you are a Lucy Bee fan and love all the products! In this hot weather try 4 heaped tsp.of Cacao with a milk of your choice with 4 handfuls of ice and Lucy Bee Coconut Sugar (optional) - It is delicious! Our own Coconut Milk works extremely well in this recipe which is hitting the shelves in August! If you are looking for any other recipe inspiration head to www.lucybee.com :) Jess

Posted 6 years ago

“They're is no competition for Lucy Bee. Their ethos is impeccable and their products are the same! Literally cannot fault them as a company, they think about every intention with great respect and consideration (which I think a lot of businesses do not these days). They are one hundred percent transparent and you know exactly what you are buying and how they are source their products. Hopefully, businesses will begin to take a leaf out of their book.”

Helpful Report

Posted 6 years ago

“The products are amazing!! I have been using the coconut oil for a few years and will always go back for more. I decided to try some new products this time and I cannot fault any part of the process well except my cooking!!”

Helpful Report

Posted 6 years ago

Hahaha! Thanks for sharing this and it's great to hear you've tried some other products in our range. We've got lots of recipe idea on our website www.lucybee.com if you fancy some new suggestions. Petrina

Posted 6 years ago

“Love all the Lucy bee products”

Helpful Report

Posted 6 years ago

Thank you Melissa! If you need any recipe ideas, please check out our website www.lucybee.com or chat with Lucy and the team on social media. We love hearing how you're using the products. Petrina

Posted 6 years ago

“Amazing company, amazing products and admirable ethics. Happy purchaser and supporter. Thank you for being you.”

Helpful Report

Posted 6 years ago

Thank you! We only buy Fair Trade where possible so that those who produce our products benefit too. Petrina

Posted 6 years ago

“I bought 2 eco mugs which I love. One for me one for hubby. Unfortunately one was delivered with a crack down middle. Emailed the Lucy bee team they emailed back straight away and replaced it. Very easy to order Very quick to deliver Very pleased 😁”

Helpful Report

Posted 6 years ago

Hi Emily, thank you for your review - we are glad to hear that we could get that sorted for you and that you are happy with the service you received! His and hers eco mugs sound fab - enjoy them! If you are looking to reduce single use items, check out our Tote bags - they are perfect for everyday use. Don't hesitate to contact us if you have any further questions! Jess

Posted 6 years ago

“I am very impressed by all of Lucy Bee's products, it is quick and easy to order online, everything is beautifully packed and is delivered really quickly. I use Lucy Bee's recipes all the time now and enjoying lots of wonderful and delicious meals, snacks, puddings etc, and with Lucy Bee's products being Fair Trade, I feel I am also helping.”

Helpful Report

Posted 6 years ago

Hi Margaret, thanks for your lovely review - we are so glad to hear that you are pleased with the products and the service you receive. Key to our ethos is sourcing Fair Trade and organic products, so it is great to hear that this is recognised as it is very important to us too! Have you tried any recipes out of the Lucy Bee cook books? Also, if you are on social media share your creations with us! We would love to see. Jess

Posted 6 years ago

“The Lucy Bee shop is excellent as you would expect from such a top rated Company where everything matters from Fair Trade to the environment .... I love it that they care. From the time of placing your order there is contact and notification on day of delivery with an hours time slot. Everything arrives very well packaged and all packaging recyclable. I recently ordered a LB chilli bottle, it’s just perfect for this hot weather, it literally keeps water freezing cold all day. Highly recommend.”

Helpful Report

Posted 6 years ago

Hi Fiona, thank you for your lovely review. We are constantly adapting our packaging to be as eco-friendly as possible so it is great to hear that you were pleased with the packaging and the overall service you received. The key to our ethos is Fair Trade, organic and sustainable living, therefore, it is great to see a review like this from a customer! The Lucy Bee bottle is perfect with this warmer weather and is leak-proof so perfect to carry around on the move! Enjoy :) Jess

Posted 6 years ago

“Service was superb and the products are excellent.”

Helpful Report

Posted 6 years ago

Hi, it is great to hear that you are happy with the Lucy Bee products and overall service you received. If you are looking for recipes, tips and further uses of the products socialise with Lucy on social media or head over to our website www.lucybee.com! Jess

Posted 6 years ago

“The product was perfect.everything was spot on. Wasnt to keen on the delivery guy ( who has nothing to do with lucy bee, he is with DPD) Besides that.i would definately use lucy bee again.”

Helpful Report

Posted 6 years ago

Hi Ismail, thank you for your review. Sorry to hear about your experience with DPD but we are glad to hear that you were happy with your Lucy Bee product! If you are looking for any recipe inspiration/tips with your product, check out www.lucybee.com and don't hesitate to contact us if you have any queries! :) Jess

Posted 6 years ago

“Great products, well packaged and bagged a great offer!”

Helpful Report

Posted 6 years ago

It is brilliant to hear that you are happy with the Lucy Bee products and the service you received. We are constantly adapting our packaging to be as eco-friendly as possible. Jess

Posted 6 years ago

“I love all things Lucy Bee, nothing is too much of a problem, and if there is a problem with any order, it is sorted out immediately.”

Helpful Report

Posted 6 years ago

Hi Gaynor, we are so pleased to hear you are as big fan of Lucy Bee and happy with the service you received! If any questions, never hesitate to contact us on info@lucybee.com! We are always happy to help. Jess

Posted 6 years ago

“I love Lucy Bee. Great communication, fast postage. Products are gorgeous, such great quality and resourced responsibly too. Love it. Xxx”

Helpful Report

Posted 6 years ago

Hi Lucy, we are glad you are happy with the Lucy Bee products and the overall service you received! We pride ourselves on being Fair Trade, Organic and as eco-friendly as possible - so it is great to hear your lovely feedback! Enjoy your products and if you are on social media share your creations with us. We would love to see. Jess

Posted 6 years ago

“Fast delivery. Natural products. Great packaging and even better price 😊”

Helpful Report

Posted 6 years ago

Hi Bec, thanks for the lovely review - we are pleased to hear that you are happy with the products we supply and the overall service you received! We are constantly adapting our packaging to be as eco-friendly as possible! So it is great to hear positive feedback from our customers. Enjoy your products! Jess

Posted 6 years ago

“Excellent trustworthy products which never fail to be perfect for everyday use.”

Helpful Report

Posted 6 years ago

Thank you for your great review, we're so glad you are happy with your Lucy Bee products. If you are after any recipe suggestions then feel free to check our website and social media pages - www.lucybee.com

Posted 6 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews