Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products”

Helpful Report

Posted 4 years ago

Thank you for this lovely review Suzanne! Joel

Posted 4 years ago

“Been using the tonic for just over a week. So far I really like it. I think it does a great job of keeping skin hydrated and smoothing skin. It is really fresh and not oily at all. It's been a great base after cleansing and before I moisture. I also think it's helping reduce some open pores I have a tendency to get. Would definitely recommend. Thank you!”

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Posted 4 years ago

“Great service and lovely range of ethical products. A little overpriced perhaps but nice as a treat.”

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Posted 4 years ago

Thank you so much for leaving a review! We are so happy to hear that you are impressed with the service and love the products! So much care goes into producing each of our products, in an ethical and sustainable way. We work closely with the Fair Trade Sustainability Alliance (FairTSA), a non-profit organization specializing in fair trade and social responsibility, standard development, ethical supply chain management and accountable, sustainable community development. Something which sets this organization apart from others is that the local community directly benefits and has a say in how funds are spent to help improve their lives. Thank you again for taking the time to share this review! Joel

Posted 4 years ago

“I have used so many skin care brands (some ridiculously expensive) and none of them did anything for my dry skin, some dried it out more. For the first time in years my face feels nourished, I have no dry skin and the morning and night time routine is quick. I am so happy. Can you bring out an eye cream next ; )”

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Posted 4 years ago

Hi Emma, thank you so much for your review. It is great to hear that you like the new skincare range and that you are now enjoying your morning and night time routine! There are lots more products to come this year, so keep an eye out for what's next! Thank you again for your awesome feedback! Joel

Posted 4 years ago

“Amazing service, always kept up to date with how the delivery to me was coming along, received regular emails and texts.”

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Posted 4 years ago

Hi Leah, the packaging and delivery of your products is an area that matters so much to us, so it is amazing to receive reviews like this! Thank you so much for getting in touch and leaving this lovely feedback! Joel

Posted 4 years ago

“I love Lucy Bee for creating natural, sustainable products that work. A lot of care is put into everything the company produces and I feel that. After hearing all the excitement about the new skincare range and seeing the amazing reviews, I had to order some and I’m so glad I did. It was dispatched in less than an hour of me ordering and I had it the next day!”

Helpful Report

Posted 4 years ago

Thank you Amy for sharing this! We care so much about producing, packaging and delivering products you love, all in a sustainable manner. Many skincare products list palm oil, or its derivatives, in their ingredients but we choose not to use it in any form in ours, due to its negative impact on the environment, habitat, animals and eco-systems. It makes us so happy to read reviews like this, so thank you so much for taking the time to share. Joel

Posted 4 years ago

“I cannot believe how amazing these products are. I’ve always had dry but oily skin. The products are just magic, providing just the right amount of moisture without feeling at all greasy. The face wash feels really luxurious and leaves your face feeling really moisturised. The tonic is nice an refreshing and doesn’t sting at all. The moisturiser is brilliant at locking in the moisture and provides a great base for make up. I’ve never come across products this good. It’s amazing and I certainly will be sticking with them now. Thank you Lucy Bee!!”

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Posted 4 years ago

Thank you so much for leaving this amazing review! We really appreciate it. It is great to hear that you are enjoying using the new skincare range! We put so much care into producing a set of products that hydrate and re energise your skin and it's lovely to hear how each product is benefiting your skincare routine. Thank you so much again. Joel

Posted 4 years ago

“Excellent service. Products arrived quickly and nicely packaged.”

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Posted 4 years ago

Thank you! We take great care in the packaging and delivery of our products and it is so nice to receive feedback referring to this! Joel

Posted 4 years ago

“Loving it, so happy to finally find face products that moisturise my skin. Would definitely recommend”

Helpful Report

Posted 4 years ago

Thank you so much for sharing this Sarah! Our Radiance-Boosting Face Cream is enriched with turmeric, which improves skin radiance and evens skin tone, giving you a natural glow. The addition of shea and cocoa butter thoroughly moisturises the skin. Thank you so much again. Joel

Posted 4 years ago

“I absolutely love Lucy Bee and couldn’t wait to try their skincare range. It didn’t disappoint and is honestly the best skincare I’ve ever used as it leaves my skin feeling so clean, smooth and bright! I love the company as a whole too as they’re so aware of fair trade, using vegan ingredients, using minimal plastic in both their products and their order packaging. I’m just so impressed. You’ve found a customer for life! 💜🐝”

Helpful Report

Posted 4 years ago

Thank you so much for sharing such a lovely review! It makes us so happy to read feedback like this. It is amazing to hear that you are enjoying the new skincare range. We took so much care in producing a set of products which hydrate and re energise your skin, whilst holding all our values at heart. Welcome to the Lucy Bee family 💜🐝. Joel

Posted 4 years ago

“Lucy Bee I cannot recommend enough. Not only are her products vegan, cruelty free but they smell divine and work so well. I have bought vegan products before and found although ethical, they do not work well as a product. That is not the case with lucy bee - her soaps foam up and oh my life the jasmine and ylang ylang smells unreal - its like a spa scent in a soap! I use them as hand wash, body wash and the pure coconut natural one I even use as a stain remover (it works amazingly for this). They also remove grease from your hands great thanks to the coconut oil base. The scrub peppermint soap was amazing for my holiday - it kept my tan strong, removed dead skin gently and again smelt divine. It also stopped me from having to carry a scrub in a liquid form that could leak in my case. Delivery was super speedy and the packaging was all recyclable and I even got a nice surprise of a free cocoa powder with my order. Every single order I have placed has not disappointed, this is a company that cares about its products, results and customers.”

Helpful Report

Posted 4 years ago

Hi Kerri, what an amazing review to read. It makes us so happy to receive feedback like this, so thank you so much for taking the time to share. We really appreciate it. Its great to hear your thoughts on the soaps, espiecially how the peppermint made a perfect travelling companion. We are so proud of our soap collection and it's lovely to get such a lovely review on the range. Thank you again for your kind words. Joel

Posted 4 years ago

“Love all of your products and values!”

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Posted 4 years ago

Thank you Joanne. We always stick to our values and though we're not perfect, we do the very best that we can to be ethical and environmentally-friendly from the products themselves, to the packaging that we use. Petrina

Posted 4 years ago

“Great service, very well packed and quick delivery!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write a review. We use UPS tracked delivery for shipping orders to you and this is very often next day delivery (if ordered before midday Mon-Thurs and being sent to most mainland UK addresses). When we pack your order, we still maintain our environmentally-friendly ethics and use recyclable paper/ boxes and even the packing tape is recyclable paper. Petrina

Posted 4 years ago

“I’ve always had problematic skin, currently I’ve been suffering from contact dermatitis on my face and haven’t been able to use a single product without it flaring up. I trust Lucybee and love that it’s all natural so I went ahead and bought the cleanser and moisturiser and I absolutely love it! I’ve been using it for a few days now and my skin looks incredible! Thank you so much!”

Helpful Report

Posted 4 years ago

This is so good to hear Jessica, and thank you for sharing this. The skincare range is hydrating and works well for all skin types. Both the Cleanser and Face Cream contain turmeric for its anti-ageing properties plus to even skin tone and improve skin radiance. We've kept the range natural and it's all palm oil free, as well as certified Vegan, Cruelty Free, COSMOS Organic. Enjoy! Petrina

Posted 4 years ago

“Excellent products and customer service!”

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Posted 4 years ago

Thank you so much for taking the time to leave a review. I hope you're enjoying your products! Daisy

Posted 4 years ago

“Great products. Loving the new tea. Thank you.”

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Posted 4 years ago

Hi Carol, thank you so much for your review. I'm glad that you are enjoying the tea. Daisy

Posted 4 years ago

“Brilliant Brilliant Brillant!! 😁😊”

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Posted 4 years ago

Thank you so much for your review! Daisy

Posted 4 years ago

“Love love love these products! Especially using the whole set, skin feels so good!”

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Posted 4 years ago

Thank you so much for your review Lynne, we love hearing such amazing feedback! Daisy

Posted 4 years ago

“After a week of use, my skin feels amazing and really balanced, thank you Lucy bee!!”

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Posted 4 years ago

Thank you so much for your review, it's brilliant to hear that you are enjoying the new skincare range! Daisy

Posted 4 years ago

“I bought all 3 skincare products on launch day and have used them religiously ever since and I couldn’t be happier. The products are amazing and so gentle on my sensitive skin! The cleanser is incredible with my waterproof mascara too and doesn’t affect my eyes like some other cleansers/eye make up removers. I can not recommend Lucy bee highly enough, I tell everyone I know to buy these products ASAP!”

Helpful Report

Posted 4 years ago

Hi Abi, thank you so much for your brilliant review. It's great that you are loving the skincare range as much as we are! It really does work well in removing even the most stubborn mascara. The range has been dermatologically approved for sensitive skin, we also made the range unscented by not adding in any essential oils or fragrances which can be irritating for those with sensitive skin. Thank you again, Daisy

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews