Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.87

4.9 Rating 2,150 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, excellent communication, quick delivery, well packaged, lovely products, ethically and environmentally responsible. 😊”

Helpful Report

Posted 4 years ago

Thank you you very much for your review. We always aim to be as efficient and environmentally friendly as possible, whilst producing effective products. Ethics are at the core of all that we do, this includes choosing palm oil free, premium quality, effective ingredients; welcoming professional certifications; and carefully researching all available packaging options. Thank you for your support, Rian

Posted 4 years ago

“Beautiful products and amazing service. Love this company x”

Helpful Report

Posted 4 years ago

Thank you for your review, and for your support. We are so pleased you are loving your Lucy Bee products, and that you enjoy shopping with us. Thank you, Rian

Posted 4 years ago

“Excellent - really enjoying the product and think the company is great.”

Helpful Report

Posted 4 years ago

Hi Jeff, thank you for your feedback and for your support! We are pleased to hear you are enjoying your Lucy Bee products, Rian

Posted 4 years ago

“I love these product, my skin feels amazing and all natural ingredients!”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Sarah. So pleased to hear you are enjoying the skincare collection, thank you for your support. Rian

Posted 4 years ago

“I used the old skin care range and loved that so wanted to wait a little before ordering this new one and it’s even better absolutely love it and my skin is lovely. It took me a little while to reorder and I missed it so much and so did my skin. Completely sold! Couldn’t recommend enough.”

Helpful Report

Posted 4 years ago

Hi Alexandra, thank you very much for taking the time to send us your wonderful feedback. We are so pleased that you are enjoying the new skincare collection, thank you for your support. Rian

Posted 4 years ago

“Fast delivery of items with great customer service, all round fab company.”

Helpful Report

Posted 4 years ago

Hi Nicola, thank you for your 5* review. It is wonderful to hear how much you enjoying shopping with us, thank you! Rian

Posted 4 years ago

“Bought with the cleanser and have honestly never had such glowing, beautiful skin. I was suspicious that Lucy Bee had snuck some tanning products into either the toner or the cleanser because my skin is radiant! I can go foundation free too. A total game-changer.”

Helpful Report

Posted 4 years ago

Hi Lucy, thank you very much for your review and for your support. It is wonderful to hear how much you are enjoying the Lucy Bee Cleansing Cream. The Cleansing Cream has many beneficial ingredients including Turmeric extract - this makes the skin look radiant and helps improve the skin tone. Thank you, Rian

Posted 4 years ago

“Really quick delivery and the packaging was so cute.”

Helpful Report

Posted 4 years ago

Thank you very much for your feedback, we always aim to be as efficient, ethical and environmentally-friendly as possible. We are so pleased you like our packaging - we thoroughly research all packaging options to ensure we use the most environmentally-friendly options available. Many thanks for your support, Rian

Posted 4 years ago

“Fantastic products and service; highly recommend!”

Helpful Report

Posted 4 years ago

Hi Ruth, thank you very much for your feedback We are so pleased to hear you are enjoying your Lucy Bee products, thank you for your support. Rian

Posted 4 years ago

“I have extremely sensitive skin particularly dry skin but so far my skin hasn’t gone dry from using LB products. I love how natural the products are and genuinely feel the cleanser add important nutrients to my skin and removes all the days grime. Love the brand too!”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Sophie. It is wonderful to hear that you are enjoying your skincare products, and that these have been suitable with your sensitive skin. The whole range is hydrating and nourishing. Thank you for your review, Rian

Posted 4 years ago

“I've been a loyal customer of Lucy Bee for a long while now, and I absolutely intend to continue! Love her products - from the skin care range through to the cocoa powder. The only thing I'd change is make the toner a pump as opposed to open neck screw top - I always pour too much out and get so nervous about knocking it over! Aside from that, can't fault your lovely products (and grateful for the wonderful advice you share via your owned channels - namely IG and emails) x”

Helpful Report

Posted 4 years ago

Hi Melissa, thank you so much for taking the time to send us your feedback. Thank you for your comments re the Tonic bottle, we take all feedback on board so we appreciate this. We are so pleased you enjoy your Lucy Bee products, thank you for your support. Rian

Posted 4 years ago

“Fabulous 1st class service, nicely packaged...would thoroughly recommend this company.”

Helpful Report

Posted 4 years ago

Hi Judith, thank you for your lovely feedback. We always aim to be as efficient, ethical and environmentally-friendly as possible. We are so pleased you enjoyed your shopping experience with us. Thank you for your support, Rian

Posted 4 years ago

“I totally trust Lucy Bee 🐝 All products are natural and thoughtfully sourced. Everything I have bought is a keeper!”

Helpful Report

Posted 4 years ago

Thank you very much for your wonderful feedback, Elizabeth. We always aim to be as efficient, ethical and environmentally-friendly as possible. This includes choosing palm oil free, premium quality, effective ingredients; welcoming professional certifications; and carefully researching all available packaging options. Thank you for your support, Rian

Posted 4 years ago

“My latest order was the box of 4 soaps and the tanning drops. The soaps are great and I use Lucy Bee for face and body all the time, they all smell lovely, lather beautifully, moisturise my skin. I have sensitive skin so struggle with other face and body wash. I also ordered the tanning drops, what a great idea. They went on so well, looked natural and not patchy. I’m very pale so this was perfect for a natural glow.”

Helpful Report

Posted 4 years ago

This is so wonderful to hear, thank you for your wonderful feedback Jo. Our soap bars reflect our core values - palm oil free, organic, Fair Trade and are as effective as they are ethical. They are also an easy way to cut down on single use plastic bottles of shower gel and hand soap. We are pleased you are enjoying our tan drops too, and the natural glow they give! Thank you for your review, Rian

Posted 4 years ago

“I enjoy Lucy’s blogs about the products that are available to buy which encouraged me try them as I suffer with rosacea and at 53 I needed a product that was kind to my skin”

Helpful Report

Posted 4 years ago

Hi Sharon, we are so pleased you enjoy Lucy's blogs. This is wonderful to hear, we are so happy you find them helpful. We hope you are enjoying the skincare. Many thanks for your feedback, Rian

Posted 4 years ago

“Tried lots of Lucy bee products from skincare to coconut milk. Nothing disappoints! You can really tell they care about all aspects of the business from start to finish of each product!”

Helpful Report

Posted 4 years ago

Hi Jodi, thank you for your feedback. This is so wonderful for us to hear and we really appreciate your review. We always stick to our core values and ethics and do the very best that we can. It's great to know that you're enjoying using our skincare and coconut milk, thank you for your support. Rian

Posted 4 years ago

“I love what the company stand for, I had the whole Lucy bee skin care range which was out a few years ago and it was amazing. I have used the face moisturiser this week and my skin feels awful. Bit gutted.”

Helpful Report

Posted 4 years ago

Hi Charlotte, we really appreciate feedback from our customers, so thank you for getting in touch. We are very sorry to hear that you did not like our Face Cream. We appreciate that everyone's skin is different, which is why with this collection we have samples available of the face cream and cleansing cream. We are sorry the face cream is not for you, and hope some of our future products are more suitable. Many thanks, Rian

Posted 4 years ago

“I love the Lucy bee products, and what they represent. I also the the packaging they come in. I will definitely keep buying.”

Helpful Report

Posted 4 years ago

Thank you Stella for your wonderful feedback, we are so pleased to hear how much you enjoy shopping with Lucy Bee. Our products are ethical, effective and completely palm oil free; we thoroughly research all packaging options to ensure we use the most environmentally-friendly options available. Thank you for your support, Rian

Posted 4 years ago

“this is a great little product and very versatile in how its applied which is a huge plus. ive always admired lucy's company ethos and values and the attention to detail in the product and packaging is always so on point. really excellent product that i love using”

Helpful Report

Posted 4 years ago

Thank you very much for your review. We always aim to be as efficient, ethical and environmentally-friendly as we possibly can. Our products are effective and completely palm oil free. We thoroughly research all packaging options to ensure we use the most environmentally-friendly options available, we are pleased our values are important to you too. Many thanks for your support, Rian

Posted 4 years ago

“Hi I purchased the fragrance free soap bar for my 72yr old dad. He suffers with really bad psoriasis all over his body and for years felt really paranoid. He is loving this soap , it is making such a difference for his skin 😁 he is an extremely happy customer and loves how much the soap lathers too x”

Helpful Report

Posted 4 years ago

This is so wonderful for us to hear, thank you for your feedback Kirstie. We are so pleased to hear that our soap is helping with your Dad's psoriasis. Our soap bars reflect our core values - palm oil free, organic, Fair Trade and are as effective as they are ethical. They lather up so luxuriously and are an easy way to cut out single us plastic bottles of soap. Thank you very much for your review, Rian

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,150 reviews