Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love EVERYTHING I’ve ordered!!”

Helpful Report

Posted 5 years ago

Thank you for sharing your brilliant review, Rebecca. It's great to hear that you love all the products you ordered :) We have lots of recipes and tips on our website www.lucybee.com if you are ever looking for inspiration. Hannah

Posted 5 years ago

“Great products! I’m buying the soaps for a second time as I loved them so much. The exfoliating one is fab. They are great for my dry skin. Highly recommended!”

Helpful Report

Posted 5 years ago

Hi Melissa, Thank you for sharing your great review. It's great to hear that you love our Soaps as much as we do and are helping your dry skin! The Coconut Shell adds a little something extra to our Spearmint and Basil bar and it's great to exfoliate the natural way. I find they lather up really well and love the smell! Hannah

Posted 5 years ago

“Love everything about Lucy Bee products 👍🏻❤️”

Helpful Report

Posted 5 years ago

Hi Karen, Thank you for sharing your great review and thank you for your loyalty to the brand :) I hope you enjoy your products! Hannah

Posted 5 years ago

“I’m a big fan of all Lucy Bee products but wow! I’m still being amazed! The coconut milk literally does taste as if it’s come straight out of a coconut! And also purchased the spearmint,basil & clove exfoliating soap this week- absolutely love it! Environmentally friendly & love the smell !”

Helpful Report

Posted 5 years ago

Thank you for sharing, Fleur. It's great to hear that you are a big of Lucy Bee products! Our Coconut Milk is 99.9% Coconut with NO ADDED WATER OR FILLERS! We are currently the only brand on the UK market with no added water in the ingredients :) This means our Coconut Milk has a substantial differentiation from the rest of the market. The Spearmint & basil is my personal favourite - The Coconut shell adds a little something to the bar and it's great to exfoliate the natural way! Thank you for your loyalty to the brand :) Hannah

Posted 5 years ago

“Great product, efficient and quick service!”

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Posted 5 years ago

Thank you for sharing, Kensey. It's great to hear you are happy with your products and recieved prompt delivery :) I hope you enjoy using your products and we have lots of recipes and tips on our website if you are ever looking for any inspiration! Hannah

Posted 5 years ago

“I ordered the coconut soaps and cacao powder, I have used both these products in the past and will use no other brand. The soaps are perfect for my extremely sensitive skin, and rinses clean away with no residue, leaves my skin soft and moisturised, NEVER dry. The cacao is wonderful and so nutritious.”

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Posted 5 years ago

Thank you for your great review and it's great to hear you are now converted to using Lucy Bee products. The soaps are my favourite, they lather up really well and it's great to know they contain NO PALM OIL! Cacao has become a staple in my daily routine, and unlike many other brands, it's great to know there are no added sugars or additives in the ingredients, and it's full of wonderfully nutritious nutrients :) Hannah

Posted 5 years ago

“Great products and quick delivery. Have followed Lucy Bee since the early days and excited for the future”

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Posted 5 years ago

Thank you for sharing your great review, Vicki. It's great to hear you are happy with the products and received prompt delivery. Thank you for your loyalty to the brand :) Hannah

Posted 5 years ago

“Excellent. Good service and coconut milk very good - so good to find one that is so pure without additives or sugar. Thank you Yvonne”

Helpful Report

Posted 5 years ago

Thank you for sharing, Yvonne. It's great to hear that you were happy with the service you received and you are happy with the Coconut Milk :) We are very passionate about our ethos at Lucy Bee and eating close to nature with additive free products for health! It's shocking when you read the ingredients on the back of products in supermarkets and see all the added fillers and ingredients! We are the only brand on the UK market with NO ADDED WATER or fillers in the ingredients which means ours has a substantial differentiation from the rest of the market :) Hope you enjoy using your products, we have lots of tips and recipes on our website if you are ever looking for any inspiration! Hannah

Posted 5 years ago

“Wonderful products brought to you by Lucy Bee!”

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Posted 5 years ago

Thank you for sharing your great review, Margaret. I hope you enjoy using your products :) Hannah

Posted 5 years ago

“Great offering from Lucy Bee. Good low waste packaging. The courier was a little clunky, but we got there after a phone call.”

Helpful Report

Posted 5 years ago

Thank you for your review. We pride ourselves on our ethos and are always trying to reduce waste and packaging where we can to be as environmentally friendly as possible. Sorry to hear the courier service wasn't great, we are always interested in hearing customers feedback on courier service as we are always looking into improving the delivery service for our customers. Hope you enjoy using your products, Hannah

Posted 5 years ago

“A wonderful ethical company with great customer service with prompt delivery. I use a lot of Lucy Bee products and they are all fantastic quality. Highly recommend”

Helpful Report

Posted 5 years ago

Thank you for your great review, Fiona. It's great to hear you love our products as much as we do :) We pride ourselves on our ethos and being a premium brand with quality products! Hannah

Posted 5 years ago

“Ordered and within 10 mins, order was packaged and sent out for delivery! Excellent service and amazing products!”

Helpful Report

Posted 5 years ago

Hi Dee, it's great to hear that you are pleased with the service you experienced and your products reached you promptly. If you are looking for recipe ideas or tips on how to use your products then check out our website www.lucybee.com :) Hannah

Posted 5 years ago

“Absolutely love it”

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Posted 5 years ago

Thank you for sharing your great review, Rebecca. It's great to hear that you love our products. We have lots of tips and recipes on our website if you are ever looking for inspiration :) Hannah

Posted 5 years ago

“Promt delivery very good service the dead sea salt has helped to ease my psoriasis which i have not had this bad for years”

Helpful Report

Posted 5 years ago

Hi Carole, It's great to hear that you were pleased with the service you received and your order arrived promptly. Sorry to hear that you suffer with psoriasis but it's great to hear that Lucy Bee Dead Sea Salts have helped ease it and I hope it continues to do so :) Hannah

Posted 5 years ago

“The best coconut and spice products I've ever found :)”

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Posted 5 years ago

Hi Matthew, Thank you for sharing your great review and thank you for your loyalty to the brand. I hope you continue to enjoy using Lucy Bee products :) Hannah

Posted 5 years ago

“I was so excited to come across a British brand that is eco friendly in so many ways and I love the genuine ethos of the company and brand.”

Helpful Report

Posted 5 years ago

Thank you for sharing. We are very passionate about our ethos at Lucy Bee and doing our bit to help the environment where we can. Hannah

Posted 5 years ago

“Lovely company to deal with, great service”

Helpful Report

Posted 5 years ago

Thank you for sharing. It's great to hear that you are happy with the service you received. Hope you enjoy using your products. Hannah

Posted 5 years ago

“Amazing products - couldn't fault anything! Such high quality and the milk tastes like an actual coconut!”

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Posted 5 years ago

Thank you for your great review, Kirsty. It's great to hear you love our products as much as we do :) Hannah

Posted 5 years ago

“Great company! Had a voucher for Xmas which I was going to spend on their skincare range, but they had to stop manufacture until end of this year. They offered a full refund of the voucher, but I spent it on some other products instead. There was a small hiccup on the delivery address which I emailed them about which was amended straightaway so it was delivered to the correct address. Had a lovely email from Hannah after my order was placed as well! I follow Lucy Bee on Instagram as well and they never fail to make me smile! A lovely, ethical, personal British company which I will continue to purchase from!”

Helpful Report

Posted 5 years ago

Thank you for such a great review, Donna. It's great to read such positive comments about the company and brand. I'm pleased to hear that your issue was resolved quickly and have received good customer service from our end. Thank you for your loyalty to the brand. Hannah

Posted 5 years ago

“Prompt service, very helpful and amazing top grade products. I will continue to use and promote Lucy bee products :)”

Helpful Report

Posted 5 years ago

Thanks for sharing, Sophie. It's great to hear that you are pleased with the service you received and are enjoying your products. Thank you for your loyalty to the brand. Hannah

Posted 5 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews