Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, very good product and packaging, in one word: Excellent. Gert C. Larsen”

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Posted 4 years ago

Thank you so much for your review, Gert. It's brilliant to hear that you are happy with the service and your product! Daisy

Posted 4 years ago

“Really helpful”

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Posted 4 years ago

Thank you for your review, and I hope you are enjoying your order. Daisy

Posted 4 years ago

“Really lovely product. It is very creamy and compared to other soaps it comes out tops. Will re-order in the future. Would highly recommend. Would also make a lovely present for someone.”

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Posted 4 years ago

Thank you so much for your review, and it's brilliant to hear that you like our soaps. We wanted to create something that was palm oil free and free from any of its derivatives, but was still effective in lathering. We also wanted to make sure that the soaps would help remove dirt, but would still be kind to skin. In the 2019 Free From Skincare Awards, our Fragrance Free won Gold, and our Spearmint Exfoliating Soap won Silver due to how it left the skin feeling, how well it lathered, and how long the bar of soap lasted. Our soaps are Vegan, Cruelty Free, Organic and Fair Trade. Thank you again for your review, Daisy

Posted 4 years ago

“Great service and communication about order and delivery”

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Posted 4 years ago

Hi Shay, Thank you for your feedback and we're pleased that you're happy with the service from us. We use UPS tracked delivery for all orders so that you can trace your package from the time it leaves us to the time it arrives with you. Throughout the process we update you to let you know we've received your order and when it's on its way, at which point UPS take over and update you about your delivery. If you sign up to UPS are app, MyChoice, you can personalise your delivery with UPS. Petrina

Posted 4 years ago

“Hey, I have recently started using your face products and I LOVE them. I have an under active thyroid so normally my skin is dry but not now. Definitely sticking with Lucy Bee xx”

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Posted 4 years ago

HI Felicity, Thank you for your great review and we're so pleased that you love our Skincare products. The range is hydrating and contains shea and coconut butter, sodium hyaluronate and hysilk for their moisturising properties. It's so good to hear that these have helped alleviate your dry skin. Petrina

Posted 4 years ago

“Excellent service received from a lovely family run company. Keep up the great work Lucy and your team xx”

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Posted 4 years ago

Thank you Alison, we're thrilled that you're happy with your products and service from us. We all put our heart and soul into all that we do and want you to be as happy with our products as we are. We appreciate you taking the time to share your feedback as this is always helpful for other shoppers too. Petrina

Posted 4 years ago

“Promptly delivered, beautifully packaged and bright colourful boxes; really nice. Great range of products too.”

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Posted 4 years ago

Thanks for this Katie. We use UPS tracked delivery for all orders so that you can trace your parcel from the time it leaves our warehouse to when it arrives with you. We always aim to be as environmentally-friendly as possible so to send out your order, we pack it in recyclable card boxes and packaging and even the packing tape is recyclable paper. Petrina

Posted 4 years ago

“I love lucy bee. You can tell alot of care and hard work goes into the products”

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Posted 4 years ago

Thank you for your great feedback Laura. We're a small, family business and pride ourselves on being open and honest, as well as sticking to our core values of not only being ethical and as environmentally friendly as we can but also to provide effective products. Petrina

Posted 4 years ago

“Excellent soap, lovely smells and came in a superb box, would make an ideal present.”

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Posted 4 years ago

Thank you for sharing your feedback Christine. Our soap bars are a good reflection of the Lucy Bee ethos.....palm oil free, Certified Vegan, COSMOS Organic, Fair Trade and Cruelty Free and are as effective as they are ethical. Petrina

Posted 4 years ago

“Saw these soaps promoted in YOU magazine and as my daughter is Lucy and I'm obsessed with bees I thought it would be a nice little prezzie for her. Easy ordering and prompt delivery, even in these tricky times. Lovely packaging. Wont know how the product fares until my Lucy bee tries it, but got a feeling it will be perfect. Thank you.”

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Posted 4 years ago

Hi Deb, thank you so much for your review, and I hope that your daughter Lucy enjoys the soaps. All of our soaps are palm oil free, Vegan, Cruelty Free, COSMOS Organic. Our Fragrance Free Soap won Gold in the 2019 Free From Skincare Awards, and our Spearmint Exfoliating Soap won Silver, due to how well they lather, lasted, and left the judges skin feeling soft after using. Our soaps are also #1 Ethical Best Buy in the UK for soaps. Thank you again for taking the time to leave a review, Daisy

Posted 4 years ago

“Love the brand ethos and the products are great - the quality of the Soaps feel really premium and good value for money”

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Posted 4 years ago

Thank you so much for taking the time to leave reviews, Christina. We really appreciate hearing feedback, especially when it is so positive! We really try to aim to be as ethical as possible but are also of high quality. I hope you are staying safe and well, Daisy

Posted 4 years ago

“Really pleased with the service. I ordered coconut oil & Himalayan Salts. Arrived quickly too! Thank you”

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Posted 4 years ago

Thank you so much for your review, Joanna. I'm glad that you are happy with the service, and I hope that you are enjoying the Coconut Oil and Himalayan Salt. Daisy

Posted 4 years ago

“Amazing quick service , even in these difficult times.”

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Posted 4 years ago

Thank you so much for your email Eleanor, and for all of your continued support. We really appreciate it. We're trying to ensure that everyone gets their products as soon as possible, even in these uncertain times and with only one person working in our warehouse. Thank you again for taking the time to leave your reviews, Daisy

Posted 4 years ago

“Absolutely fab soap! Has saved our hands, particularly for my son who has OCD. Has really made a difference - huge thanks.”

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Posted 4 years ago

Thank you so much for your review, Sarah. It's really good to hear that the soaps have helped to keep both you and your sons hands ok. I hope you are both staying safe and well. Daisy

Posted 4 years ago

“Very impressed with service and delivery”

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Posted 4 years ago

I'm glad that you are happy with the service and delivery, Tracey. I hope you enjoy your order. Daisy

Posted 4 years ago

“This is the second time I have bought these soaps. Never disappointed. I will never buy any others now. Like silk to the skin. Xx❤️❤️😊😊👍👍”

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Posted 4 years ago

Thank you so much for such a lovely review, Maureen. It's fantastic to hear that you like the soaps so much, I have to agree with you, they are like silk to the skin! Our Fragrance Free Soap won Gold and our Spearmint Soap won Silver in the 2019 Free From Skincare Awards due to how well they lathered, lasted, and left the judges skin feeling. Thank you again for your review, Daisy

Posted 4 years ago

“Fast delivery and good packaging.”

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Posted 4 years ago

Thank you for your reviews, Sandy. I'm glad to hear that you are enjoying the products. I hope you are staying safe and well. Daisy

Posted 4 years ago

“All products are amazing! I've recently suffered from breakouts on my cheeks and neck. These products have worked a miracle after 1 week of using. The muslin cloth is perfect & is a must with the cleanser. If you are considering buying, then do it - you won't regret it.”

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Posted 4 years ago

Thank you so much for taking the time to leave a review, and it's fantastic to hear that the range is working so well for you! Daisy

Posted 4 years ago

“Super fast delivery. Arrived next day during the lockdown so a lovely boost. Like how the products feel with no fragrance. Very soothing on my sensitive skin and good sample sizes to last 2 or 3 days. Will definitely be ordering the bigger sizes soon.”

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Posted 4 years ago

Thank you for taking the time to leave a review, Kathryn. I'm glad that your order got to you quickly. We wanted to create the products to be fragrance free, so that they are suitable for those who are sensitive to fragrances. It is also dermatologically approved for sensitive skin, and aims to hydrate and soothe skin. Thank you again for your review, Daisy

Posted 4 years ago

“Excellent product and service. Everything done via website; was really impressed with speed and quality”

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Posted 4 years ago

Thank you so much for your review, Penelope. It's brilliant to hear that you are happy with the products and the service. Daisy

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews