Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a simple skin care regime. My skin feels so moisturised and I look more ‘glowy’!”

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Posted 4 years ago

“Love the quality. Love the lucybee ethics. Love the personal attention from the Lucybee team.”

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Posted 4 years ago

“Love the ethics of company and following Lucy on Instagram.”

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Posted 4 years ago

“I love the Lucy Bee ethical and sustainable values and the additional info and tips. Gave me something uplifting to look forward to receiving in the lockdown.”

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Posted 4 years ago

“Love using this product! It took a couple of weeks of getting used to but now I panic if I’m not using it twice a day!”

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Posted 4 years ago

“Brilliant service with a personalised note from Lucy. Love this special touch.”

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Posted 4 years ago

“Great service and lovely products.”

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Posted 4 years ago

“Great customer service and brilliant products.”

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Posted 4 years ago

Thank you for your review Anika, we're glad to hear that you are enjoying the products. Daisy

Posted 4 years ago

“What can I say about Lucy Bee?! From her kind replies and advice on product , to her customer service, and the products themselves, faultless!! I purchased the face wash and cream for my daughter. Her skin has already cleared up and feels amazing. I have tried to pinch some for myself, but my daughter doesn’t really want to share 🤣. Looks like I’ll be buying more for myself. Thankyou”

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Posted 4 years ago

Thank you so much for your review, Kirsty, we really appreciate hearing such brilliant feedback. I'm glad to hear that the cleanser and face cream has helped with your daughter's skin! Thank you again for your review, Daisy

Posted 4 years ago

“I'm loving my Lucy Bee products, my first delivery The skincare is so lovely and non greasy but hydrating. I am going to buy the full range shortly, my skin feels nourished after application and non shiny. Taking the omega oil by mouth & adding to smoothies. The drinking choc is a win with my 12yrs old The coconut oil is so multifunctional, I use it in my cooking, as a hair mask, as a bath oil, aftersun product, even the dog has it on his dog toy as a treat and loves it too! Great products but you also get a great service too, delivery was very fast. I thought the soap was a bit pricey at first but not now i've used the product. It is worth the price. Smells amazing and it gives you the sense of a spa experience, its that type of smell. It is non drying on the skin and I feel like it will last a fair while too, again I will be trying the other soaps in the range. Overall really happy”

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Posted 4 years ago

Thank you so much for such a brilliant review, Joanne! It's wonderful to hear how much you like the products and we really appreciate the time you've taken to write this review. The soaps are #1 Ethical Best Buy in the UK for soaps, as well as our Fragrance Free Soap winning Gold, and our Spearmint Exfoliating Soap winning Silver in the 2019 Free From Skincare Awards, due to their quality, how they left the skin feeling and how long they lasted. Thank you again for such a great review. Daisy

Posted 4 years ago

“First of all super speedy delivery! Impressed! I ordered the full sized cleanser and some sachets so I could try the moisturiser before I bought the full size! Order the full size moisturiser yesterday and it came today! My skin is pretty good anyway but gets quite red and uneven, I’ve found these products really calming and evened out my colouring. Very happy bunny!”

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Posted 4 years ago

Thank you so much for your review, Kirsty. It's brilliant to hear that you're enjoying the cleanser and face cream, and that they've helped to calm your skin. Daisy

Posted 4 years ago

“It came soooooo quick! Amazing and feels like a treat every time I get a parcel from Lucy Bee Thank you x”

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Posted 4 years ago

You're welcome Kerry! We always aim to get orders out efficiently, usually the same day and we use UPS tracked service which is more often than not next day delivery to most mainland UK addresses. Petrina

Posted 4 years ago

“Love Lucy Bee! Have been getting the 1 litre jars for a few years now but have recently upgraded to the big boy 5 Ltr tub due to it being more cost effective and us using it for more things! Wouldn't get any other Coconut oil!”

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Posted 4 years ago

Hi Nick, Thank you! Our 5 litre Coconut Oil really does make sense. Like the other sizes, this is certified Vegan, Vegetarian and Fair Trade and Lucy visited the Philippines where this is produced to see first-hand how the farmers and workers involved in its production benefit from the Fair Trade premiums. You can read more on this here:https://shop.lucybee.com/blogs/all-blogs/lucys-visit-to-see-fair-trade-in-action-in-the-philippines Petrina

Posted 4 years ago

“Really impressed with the soap bars, which are lovely and moisturising with a nice lather. Gorgeous scents too. Fab delivery service.”

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Posted 4 years ago

Hi Alexis, Thank you! Our Soap bars reflect our core ethos of no palm oil, effective products and ethical ingredients and packaging. This is the thread that runs through all that we do from the products, the packaging and our service to customers. Petrina

Posted 4 years ago

“Beautiful products that’s I will definitely be buying again.”

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Posted 4 years ago

Thank you for your support, we really appreciate it. Petrina

Posted 4 years ago

“Amazing products that actually work”

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Posted 4 years ago

Thank you Angela. Our remit was to create not only ethical products but also effective products and so we're thrilled to hear your review. Thank you. Petrina

Posted 4 years ago

“Honestly the best skincare products I have ever used! I'm only a week in and my skin is baby soft and clear. I really struggled with dry skin on my forehead so the face cream especially is just a dream, sinks in quickly and really reduces the appearance of fine lines. I debated buying this for ages, I wish I hadn't, can't imagine using anything else now!”

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Posted 4 years ago

Hi Jane, This is so good to hear and thank you for sharing. The skincare range is hydrating and we've carefully chosen each ingredient for its effectiveness and we're so pleased that they've helped your dry skin. Petrina

Posted 4 years ago

“I asked a question about delivery on Instagram post. I was responded to quickly and then ordered straight away. Thanks! Very quick delivery too.”

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Posted 4 years ago

Hi Nicky, Thank you for sharing this. In addition to Instagram, we always aim to reply to any questions on twitter, Facebook asap and you can also call us, email or use our online messaging. We're a small team and know how much it means to us when we get a reply quickly from a company so we always try to do the same for our customers! Take care, Petrina

Posted 4 years ago

“Great customer service, great products, big fan!”

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Posted 4 years ago

Thank you Sarah! We really appreciate your feedback and are so happy that you're pleased with our service and products. Take care, Petrina

Posted 4 years ago

“Really impressed with the skincare products!”

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Posted 4 years ago

Thank you Louise! The skincare range is palm oil free and certified Vegan, COSMOS Organic and Cruelty Free, and is as effective as it is ethical. All of which are a true reflection of our core values. Petrina

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews