Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and fast delivery will be using Lucy's amazing products again.”

Helpful Report

Posted 4 years ago

This is great to hear, Barry. Thank you. We always aim to be as efficient as we can and stick to our core values of ethical and environmentally-friendly, effective products. We use UPS tracked delivery to send orders out from our warehouse and use recyclable packing materials to do this (including the packing tape!). Petrina

Posted 4 years ago

“The best cream”

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Posted 4 years ago

“I love the Lucy Bee brand, at first I was sceptical at spending more than I usually would but I have been so so pleased with everything that I have purchased and love the principles around fair trade and ethics that the company stands for!”

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Posted 4 years ago

HI Kelly, Thank you! Our core values of being ethical and environmentally-friendly play a big role in all that we do from souring ingredients, the packaging that we use and the way in which we send products from our online shop. As a small company, these values are really important to us and it's great to know that you feel the same. Petrina

Posted 4 years ago

“Fantastic even better than I expected I will definitely be trying more products! Super fast delivery too.”

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Posted 4 years ago

Thank you Jennifer! We love to know that you're pleased with our products and service. Petrina

Posted 4 years ago

“Really efficient ordering and delivery service and fantastic products”

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Posted 4 years ago

We're so pleased to hear this, thank you. We always aim to be as efficient as we can and provide premium quality, ethical products while being environmentally-friendly too. Thank you! Petrina

Posted 4 years ago

“Brilliant products, always answer questions quickly. Great ethics poilicy, sustainable, thoughtful small business! Keep up the good work!”

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Posted 4 years ago

Thank you Nicole, your comments mean a lot to the whole team. Georgia

Posted 4 years ago

“Not only an ethical brand but also excellent customer service, very speedy delivery, and most importantly amazing products that have changed my life, skincare and food products.”

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Posted 4 years ago

Thank you so much for doing such lovely reviews, Eaman. We really appreciate the feedback and we're glad that you like our products. I hope you are staying well. Daisy

Posted 4 years ago

“Excellent products good for you and the planet”

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Posted 4 years ago

Thank you so much for your review, Carol. We're glad that you are enjoying your products! Daisy

Posted 4 years ago

“Great company. Quick delivery. Been using coconut oil for quite a few years”

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Posted 4 years ago

Thank you so much for your review, Sheila. We really appreciate the feedback and we're glad that you are happy with everything! We hope you are staying well and safe. Daisy

Posted 4 years ago

“Excellent company that treats you as an individual and always replies to queries or comments. The personal touch is invaluable.”

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Posted 4 years ago

Hi Rachel, thank you so much for your reviews, we really appreciate you taking the time to do them. We always try to be as helpful as possible and answer any queries which you may have. Thank you again, Daisy

Posted 4 years ago

“I started off using the tonic and after 2 uses my skin felt smoother and was glowing! I have now added the cleanser and face cream into my routine and my skin is the best it's been in a long time. I love these products even more than the original ones as they're unscented and the packaging is lovely also. Definately recommend x”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a review, we really love hearing such amazing feedback and it's great to hear that the range is working so well for you! We wanted to create the range as being fragrance free so that those with sensitive skin would be able to use the products too. Thank you again for your review, Daisy

Posted 4 years ago

“All Lucy Bee products I use are amazing, from coconut oil to all their skincare. Fab products and great service too. I highly recommend to all :)”

Helpful Report

Posted 4 years ago

Thank you! We're a small team and all care passionately about offering quality, premium, ethical products. We always try to get back to any queries or questions as quickly as possible and all orders are dealt with as efficiently as possible. It's lovely to hear that you're pleased with our products and shrive, thank you. {Petrina

Posted 4 years ago

“Amazing quick approachable service”

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Posted 4 years ago

“I purchased the cleansing cream, toner and the moisturiser after using the sachets and love them. They feel so good on your skin and they instantly cleared mine up. Only issue with the cleansing cream is the tube split after only 2 weeks so the cream is leaking out, which isn’t ideal.”

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Posted 4 years ago

HI Liane, We're so pleased to hear that you love the products and I know that we've spoken over email about your query, which we resolved straight away. Please know that we're always here on email, the online chat or over the phone for any questions that you have and we're happy to help. Petrina

Posted 4 years ago

“Flippin love this stuff! Don’t ever stop making and creating! You’ve saved my skin, which is something a Dermatologist gave up on after a hideous amount of wasted antibiotics. These aren’t the answer. Care, love and understanding ingredients is! ☺️ X”

Helpful Report

Posted 4 years ago

Thank you Hannah! This means so much to us to know that our skincare products have been such a help to your skin. All of these have been dermatologically approved for sensitive skin and we've been overwhelmed by the fabulous feedback like yours. Thank you. Petrina

Posted 4 years ago

“Firstly I received my sachets for me and my daughter to try , on opening I didn’t receive the face washes contacted Lucy Bee and she arranged for me to get them although still haven’t received them hoping to soon. My daughter did try hers and said it was amazing and will be buying them again, so fingers crossed will be able to try mine soon and put my review on”

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Posted 4 years ago

HI Sonia, I know we spoke over email and hope that you received the Face Cream sachet and have now been able to try this! Petrina

Posted 4 years ago

“Love the Dazzling Tonic! My face feels so soft after a weeks use - I love how it tingles on your skin so you know it is working! Makes my face feel more alive - have already recommended to my friends! Can't wait for more products to come out as the quality is amazing!”

Helpful Report

Posted 4 years ago

Hi Kirsty, It's so good to hear that your skin is feeling the benefits of the AHAs in the Tonic and thank you for recommending it to your friends. We really appreciate it. Petrina

Posted 4 years ago

“I love the brand and all products that are represented by it, I feel confident in ordering anything and delivery is always on time. Very reliable service overall, thank you”

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Posted 4 years ago

HI Kerry, Thank you so much for this and for recognising our ethos and ethics. We always aim to be ethical and as environmentally-friendly as we can and also efficient. We're a small team who all care about the service we give and our products. Petrina

Posted 4 years ago

“Brilliant products. Great service”

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Posted 4 years ago

Thank you. It means a lot to us to hear this from our customers. Petrina

Posted 4 years ago

“Fast delivery and everything perfectly packaged. Will be ordering again!”

Helpful Report

Posted 4 years ago

This is really great to hear and we're so happy that you're pleased with our service. We always aim to get orders out as quickly as possible, even during the pandemic as we know how exciting it is to receive an order quickly! Petrina

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews