Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.87

4.9 Rating 2,150 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this soap. Came as a gift when i ordered lucy bee coconut oil(which is the best). It’s so kind and gentle on the skin yet cleans thoroughly. I have never been a fan of too heavily scented skincare so this is perfect for me. It stays whole and doesn’t disintegrate too quickly which makes it value for money as it lasts long. I would definitely be buying this again. Thanks for making amazing products!”

Helpful Report

Posted 6 years ago

Hi Meera, thank you for your kind words :) we are so pleased to hear that you found the soap kind and gentle to your skin and that the product is perfect for you. The soaps are not far from going live - Keep your eyes peeled in October :) Jess

Posted 6 years ago

“Such lovely products ! The delivery service was excellent - very prompt . Love the website too, will certainly be ordering more of Lucy’s lovely range. One thing - pls can the coconut milk be back in stock on you’re site, I would love to try it as it sounds amazing. Thank you Lucy!”

Helpful Report

Posted 6 years ago

Hi Grace, thank you for your kind words. It sounds like you are a true Lucy Bee fan which is fantastic to hear! The Coconut Milk should be back in stock in October! Please sign up here to be notified as soon as the coconut milk comes back in stock -https://shop.lucybee.com/collections/best-selling-products/products/organic-coconut-milk-1-litre It is delicious - we can't wait for you to try. Jess :)

Posted 6 years ago

“Very much happy with Lucy Bee products. All of the items ordered came with nice packaging with fast delivery. The coconut oil has very good aroma which I use it in my cooking and for my skin care routine.”

Helpful Report

Posted 6 years ago

Thank you Manju. As well as wanting our products to be of the highest quality available, it's also important to us to consider the packaging used. I love the versatility of coconut oil and love it on my skin, too. Petrina

Posted 6 years ago

“Great prices, arrived fast! Love it and will keep using all of my products!”

Helpful Report

Posted 6 years ago

Hi, thank you for your lovely review! We are so pleased you are happy with the service you received. If you are looking for any recipe inspiration or further uses of your products head to www.lucybee.com :) Jess

Posted 6 years ago

“Quick delivery and fabulous products. Received a sample of the new soap and the beautiful fresh smell fills the room and I have not even taken it out of the packet yet.”

Helpful Report

Posted 6 years ago

Hi Heather, we are so pleased to hear you were pleased with the service you received and your Lucy Bee products :) Keep your eyes peeled for the full soap range being released in October just in time for Christmas :) Jess

Posted 6 years ago

“Fabulous from ordering to delivery , products well packaged and excellent quality .”

Helpful Report

Posted 6 years ago

Hi Wendy, thank you for your kind words :) We are so glad to hear you were pleased with the overall service you received. If you are looking for any recipe inspiration head to www.lucybee.com! Jess

Posted 6 years ago

“Love these products, I’m addicted to the hot choc especially and I got really good deals from the online shop recently and speedy delivery to Northern Ireland. Thank you Lucybee! 👍🏼🐝”

Helpful Report

Posted 6 years ago

Hi Rachel, thank you for your review! We are so glad to hear you were pleased with the service you received. I am also addicted to the drinking chocolate/cacao, especially as the colder weather approaches! If you are looking for any recipe inspiration head to www.lucybee.com :) Jess x

Posted 6 years ago

“Very happy with my parcel of goodies. Looking forward to trying out the Licy Bee Creamed Coconut ! No more waste from tinned ! Received a free sample of Lucy Bee soap. Wow! Love it !”

Helpful Report

Posted 6 years ago

If you need any tips or ideas for using our creamed coconut, check out our website www.lucybee.com. If your jar has any oil separation (which is totally natural), this needs to be mixed back into the creamed coconut before using it. we've got a great video on our website which explains how we do this. Petrina

Posted 6 years ago

“Love the natural products”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review! Please see our full selection of products here! https://shop.lucybee.com/ I hope you continue to enjoy the products! T x

Posted 6 years ago

“Brilliant customer service - excellent recyclable packaging & great products.”

Helpful Report

Posted 6 years ago

Hi Kris, Lovely to hear from you! Thank you very much for your kind words! We put a lot of time and effort into our packaging and customer service so we really appreciate it when it is recognised. Make sure you get onto our online shop and check out our new 'Go Coconuts' bundle - down from £30.40 to £20! We hope to hear from you again soon! T x

Posted 6 years ago

“I use this cacao powder instead of coffee and absolutely love it, I mix a large teaspoon with hot (no more than 70c) water and a splash of milk. Have tried other organic powders but always come back to Lucy Bee as the ethical side wins over competitors. I ordered a batch in the recent sale, with good use by dates, and they arrived promptly. I'll continue to use Lucy B and always recommend.”

Helpful Report

Posted 6 years ago

Hi, So glad that you feel the same as we about the ethics! We pride ourselves on the Fair Trade and Organic aspects of the business and so we really appreciate the feedback! I hope you continue to enjoy Lucy Bee products and thanks for recommending us! Tom

Posted 6 years ago

“best soap I have used, it is gentle on the skin and lathers very well”

Helpful Report

Posted 6 years ago

Hi David, Thank you for your review, so glad you like the soap! Head over to the Lucy Bee shop to sign up to be notified for when our 4 new soaps are released! https://shop.lucybee.com/ I hope you continue to enjoy our products! Tom

Posted 6 years ago

“Love using Lucy Bee products in my baking, I couldn’t live without the coconut oil, cocoa powder and coconut sugar now 💕”

Helpful Report

Posted 6 years ago

Hi, thank you for your review. If you are looking for any recipe inspiration - head to www.lucybee.com :) Also, if you are on social media - share your creations with us we would love to see your bakes! Jess x

Posted 6 years ago

“I love all of the products and the coconut soap sample is great. The soap is fragrance free it doesn’t dry out your skin like a lot of soaps and it foams up so much which is fabulous!”

Helpful Report

Posted 6 years ago

Hi Krystal, thank you for your kind words :) We are so pleased to hear you are happy with the Lucy Bee soap! If you are looking for uses of your products head to www.lucybee.com for inspiration! Jess x

Posted 6 years ago

“I am really pleased with my Lucy bee products. The ordering and delivery was quick and easy! The coconut oil is excellent quality and a good price. I would of liked to but the coconut milk but that was out of stock. I appreciated the free coconut soap, I would now like to try the Fragranced ones. The soap does feel leave a tight feeling on your skin and I personally would prefer it to be more moisturising. Overall very satisfied with price and quality and will definitely shop again!”

Helpful Report

Posted 6 years ago

Hi Amy, thank you for your review. We are pleased to hear that you are happy with your Lucy Bee products and the service you received. Regarding the coconut milk - if you input your email address here: https://shop.lucybee.com/collections/best-selling-products/products/organic-coconut-milk-1-litre - you will be notified when it is back in stock! Keep your eyes peeled for the full soap range being released in October - we cannot wait for everyone to try! Jess x

Posted 6 years ago

“Love all things Lucy Bee. I use all her ingredients in my healthy bakes to ensure my customers get only the best. The sample soap is lovely too, thank you!”

Helpful Report

Posted 6 years ago

Thank you for your review, Lauren. We're glad to hear that you love using our ingredients for your healthy bakes. If you're on social media then please share your creations with us, we love to see them! Georgia

Posted 6 years ago

“I received a free bar of soap with my order and I'd like to thank you. The soap is beautifully creamy and smells fantastic. My skin is soft. 💖”

Helpful Report

Posted 6 years ago

Thank you very much for your feedback, Jolene. We're so pleased that you are happy with your free bar of soap. Keep your eyes peeled for the full range which is due out in October! Georgia

Posted 6 years ago

“Received my order quickly, tried the golden latte mix...it’s not for me but that’s just taste. Happy to receive the free soap bar but a little dissapointed it came wrapped in plastic after the bar was all natural ingredients, all the other packing was easily recycled.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, Lesley. If you aren't keen on the Turmeric Latte Mix as a drink then you could try using it in your food - there are a few recipes on our website. It makes a great marinade for vegetables, meat, fish, even granola! Regarding the soap, the plastic sachet is required to protect and preserve the soap’s unique formulation, whilst in storage. Soaps are normally made from palm oil and a soap made wholly from coconut oil, as ours is, is uncommon. With its better foaming and lathering qualities than soaps made with palm oil, this unique formula means the soap can sweat, which presents something of a challenge to us in storing it, hence the use of flow wrap. We realise that this is not ideal and assure you that the packaging weight is minimised and the material is recyclable. We are currently in talks with a few companies who might be able to help us find a suitable material but it's a long process. We are doing everything in our power to eliminate plastic from all of our products and we won't stop until we find the perfect solution! Georgia

Posted 6 years ago

“Arrived within 2 days. Love the coconut soap sample and your Turmeric latte. Thanks.”

Helpful Report

Posted 6 years ago

Hi Tansy, thank you for your review. Our full soap range is out in October - we cant wait for their release. The range is palm oil free, organic, leaping bunny approved, Vegan and Fair Trade! If you are looking for any recipe inspiration using your turmeric latte head to www.lucybee.com - it is great to cook with as well as a warming drink! Jess :)

Posted 6 years ago

“Quick delivery and great products.”

Helpful Report

Posted 6 years ago

Hi, thank you for your lovely review. We are so pleased to hear that you were happy with the service you received! Enjoy your products and you can find recipe inspiration on www.lucybee.com :) Jess

Posted 6 years ago

Lucy Bee is rated 4.9 based on 2,150 reviews