Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“super packaging super product. What more do you want I keep on buying it. Give mr a break. David”

Helpful Report

Posted 4 years ago

Thank you so much for your review, David. It's great to hear that you like the coconut oil. Thank you again, Daisy

Posted 4 years ago

“Have not yet opened product. It arrived in good order and time. Will continue to use.”

Helpful Report

Posted 4 years ago

Thank you so much for your review. I'm glad everything has turned up fine, and I hope that you enjoy the product when you use it. Daisy

Posted 4 years ago

“Really prompt delivery, easy low waste packaging and well presented products that are so easy to use. Thank you Lucy Bee!”

Helpful Report

Posted 4 years ago

Hi Adrianne, thank you so much for your review and feedback. We love hearing such amazing feedback and our so proud of the products and how they are packaged. Thank you again for your review, Daisy

Posted 4 years ago

“I love Lucy Bee products and was so happy she started a skincare range. I ordered the cleanser and I am so happy with it. I love the packaging and I have been using it for a few days now and my skin feels amazing. I would definitely recommend it. I can’t wait to see what other item she has in the pipeline. Well done Lucy and team! 🙏🥰”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to write such a wonderful review, Millie. It's brilliant to hear that you are enjoying using the cleanser. We're also excited about the other products launching in the future! Thank you again for your review, Daisy

Posted 4 years ago

“Totally delighted with my products! Have been using the cleanser, toner and moisturizer for over a week now and even from Day 1 people commented on how radiant I was looking. Thank you Lucy Bee - one very happy customer!”

Helpful Report

Posted 4 years ago

Hi Camilla, thank you so much for your review. It's brilliant to hear that you are enjoying the skincare range. We wanted to create a range that contained ingredients that were effective and would make a difference in how the skin looks. Whilst also making sure we were as ethical as we could be. Thank you again for your review, Daisy

Posted 4 years ago

“I absolutely love the coconut cream - such a great product. Brilliant quality and really good value. Love the lack of plastic packaging!”

Helpful Report

Posted 4 years ago

Hi Bryony, Thank you so much for this great review! We are so happy to hear that you like the coconut cream - it's such a useful product, and you'll never need to buy canned coconut milk again! Our Creamed Coconut from the Philippines is unsweetened, fresh, organic coconut kernel which has been dried and pureed and naturally contains some coconut oil. It is great to hear your thoughts on the packaging. We take pride in the packaging and delivery of your products and it is so important to us to do this in the most sustainable way possible. Thank you again for taking the time to share your review, we really appreciate it. Joel

Posted 4 years ago

“I have used products for the past three days and what a difference already. My skin feels so much softer and looks fresher. Thank you for the lovely products :-) xx”

Helpful Report

Posted 4 years ago

Hi Ceri, thank you so much for leaving such a lovely review! We are so happy to hear the positive impact the new range is having on skin! The range holds hydration at its heart. The face cream is enriched with turmeric, which improves skin radiance and evens skin tone, giving you that natural glow, whilst the addition of shea and cocoa butter thoroughly moisturise the skin. Our Reviving Cleansing Cream uses coconut oil to remove makeup and daily impurities leaving skin refreshed and radiant. We are so happy to hear that you are enjoying using the products! Thank you again for taking the time to share your review. Joel

Posted 4 years ago

“One of my favourite brands”

Helpful Report

Posted 4 years ago

Hi Rayna, thank you so much for your review, and for your support. We really appreciate the feedback. Daisy

Posted 4 years ago

“All product are super natural, amazing as a gift as well as essential in my kitchen :-)”

Helpful Report

Posted 4 years ago

“I ordered the cleanser and a couple of cloths to try, it really is great. It removes makeup including eye makeup easily. I have as sensitive skin and my daughter, who has sensitive skin and acne has been using it too. It has helped both of us.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a review, Jo. Our skincare collection is suitable for sensitive skin, as well as being dermatologically approved. We decided to keep the range unscented so that those with sensitive skin would find it kinder to their skin. The range is hydrating, and the cleanser includes aloe vera, coconut oil, and grapeseed oil (which is high in linoleic acid and is nourishing and moisturising). Thank you again for your review, Dais

Posted 4 years ago

“I love using Lucy Bee online, very easy to use website and efficient delivery. I have just tried the creamed coconut oil for the first time and used in soup the other day, delicious. Easier to store than the number of tinned coconut milk it replaces and very easy to use, perfect and very green regarding use of tins.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave a review, we really appreciate hearing your feedback. We love that with our creamed coconut you can use as much (or as little) as you need without wasting the rest (which often happens with tins of coconut milk). Perfect as well as you can just store it in your cupboard until you need it again. Daisy

Posted 4 years ago

“I love Lucy Bee!! I use the delicious coconut milk everyday, the soap in my shower and most recently the new facial cleanser. The quality is excellent which is why I don't mind paying a bit extra for their products.”

Helpful Report

Posted 4 years ago

Hi Zoe, thank you so much for your review. We love hearing such amazing feedback, and thank you so much for your support! We ensure that we use the best quality ingredients with our products, as well as trying to be as ethical as possible. Thank you again, Daisy

Posted 4 years ago

“My skin has been feeling dry and awful over winter but the new range has helped my skin feel so much better. It’s gentle yet effective and I love the moisturiser! Thanks so much xxx”

Helpful Report

Posted 4 years ago

Hi Zara, thank you so much for leaving such an amazing review! We really appreciate it. It is great to hear how the new hydrating skincare range is helping your skin! All the products have been developed to help repair, refresh and improve the natural grow of your skin, and it's fantastic to hear that this is the case! The addition of shea and cocoa butter in our face cream thoroughly moisturise the skin. Thank you again and have a great day. Joel

Posted 4 years ago

“I was really excited about trying this but unfortunately it did not work with my skin and my face reacted to it. The tonic stung also. :-( sorry. Just a shame as I spent £75 thinking it would be a good decision. It’s works for some just not me sadly. Good luck !”

Helpful Report

Posted 4 years ago

Hi Rachel, We're so sorry to hear that this wasn't for you. The tonic contains ACB Fruit Mix which may give the skin a tingling sensation, for up to 30 minutes and this is normal as it exfoliates and also tightens the skin and closes the pores. You may find this the first couple of times of using it and generally the skin gets used to it. We have a great read on our blog, which explains AHAs in skincare and may be of interest.   We have had the range tested and it has been dermatologically approved for sensitive skin and we fully appreciate that everyone has different skin types and we're sorry that this isn't for you. Thank you for your good wishes, we really appreciate it. Petrina

Posted 4 years ago

“My order arrived next day without having to pay extra for delivery which was fab. All the products I’ve had have been lovely so far.”

Helpful Report

Posted 4 years ago

Thanks so much for sharing this Amy. We use UPS tracked delivery and to most mainland UK addresses, your order should be with you the next day, if this is placed Mon-Thurs before midday. Occasionally, in very busy time, this isn't always possible but we do our very best to get orders out the same day. Thank you again for your review, Petrina

Posted 4 years ago

“I’m really pleased with the whole skincare range! 3 days in and I can already see/feel the difference in my skin...I would love a Lucy Bee eye cream to complete the set! X”

Helpful Report

Posted 4 years ago

This is great to hear and thank you for sharing. Thank you, too, for your thoughts on other products. We're working on adding to the range and will be bringing out other products throughout the year, which we're really excited about! Petrina

Posted 4 years ago

“I am always impressed when ordering from Lucy Bee. The service is so efficient and very friendly. Communication is clear. The care put into packaging is outstanding too. Thank you Lucy Bee.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave such a great review, Teresa. We love hearing such positive feedback, I hope you enjoy your products. Thank you again, Daisy

Posted 4 years ago

“The new product is no way near as good your previous one!”

Helpful Report

Posted 4 years ago

Hello, Sorry that you feel that way, our new range has been developed and improved from the previous cleanser. The range has no added fragrances or essential oils which means it is suitable for those with allergies to them, as well as being dermatologically approved for sensitive skin. It is a hydrating cleanser which contains; - Aloe vera to soothe and moisturise - Grapeseed oil contains a high linoleic acid content which is moisturising and nourishing - Passion Flower oil, skin-protecting against daily environmental stress - Bisabolol, skin-protecting against daily environmental stress - Arnica Infused, effective in healing damaged, tired skin - Turmeric extract is used as an anti-ageing active due to its antioxidant activity by decreasing the depth of wrinkles. It also makes the skin look radiant and helps improve the skin tone - Vitamin Ehttps://dash.reviews.co.uk/ which is an antioxidant - Hysilk which supports the epidermis hydration and reduces oiliness We're having some amazing responses for the new cleanser, however, it may not be for everyone, Daisy

Posted 4 years ago

“Really pleased with my products cleanser and moisturiser are amazing but unfortunately the toner just turns my skin into a sticky mess so cant use it.”

Helpful Report

Posted 4 years ago

Hi Leanne, It's great to hear you like the cleanser and face cream. Thank you for your feedback RE the tonic, sorry to hear you find it sticky. Have you tried using less of the tonic? Or making sure the face is completely dry before applying the tonic? Stickiness isn’t something we have heard of before so wanted to check with you on your application of it. Daisy

Posted 4 years ago

“She’s great! Love what she is doing!”

Helpful Report

Posted 4 years ago

Hi Caroline, thank you so much for your review, and your support! Daisy

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews