Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lucy Bee products are amazing...all natural and vegan. The products all are of a high quality have so many benefits!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to share your thoughts, we really appreciate it, Tejal. We have strong ethical values which include the ingredients used in our range of products, to the packaging, all of which are palm oil free, too. Petrina

Posted 4 years ago

“Lovely products, coconut milk and water both delicious I love my coconut shell soap dish.”

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Posted 4 years ago

Thanks for sharing this Lyn and we're happy to hear that you're a fan of our products. We have lots of recipe ideas and tips on the shop too, if you need any inspiration. Petrina

Posted 4 years ago

“Great products. I love that the creamed coconut is in a glass jar. The cinnamon was in a much bigger bag than I expected. Very well packaged order. Thank you.”

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Posted 4 years ago

Hi Janet, thank you so much for your review. I'm glad that you are enjoying your products, and how they are packaged. Daisy

Posted 4 years ago

“Great products from a great little company that cares. Will be ordering again. Thank you Lucy Bee.”

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Posted 4 years ago

Hello, thank you so much for such a lovely review, we really love hearing such positive feedback. Thank you for your continued support as well. Daisy

Posted 4 years ago

“good range good value fast service, whats not to like.”

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Posted 4 years ago

Hello, thank you so much for your review. It's brilliant to hear that you like the products. Daisy

Posted 4 years ago

“Great coconut milk and coconut water. Arrived quickly, and both absolutely delicious :) Am also loving the coconut oil. I have Lucy's Beauty Book and it's been fab to make some of the natural recipes using the oil. Would definitely recommend these products and the website to others.”

Helpful Report

Posted 4 years ago

Hi Lisa, thank you so much for your review. It's great to hear that you like the coconut water and milk, as well as our coconut oil! Thank you so much again for such a lovely review. Daisy

Posted 4 years ago

“Amazing quality! Amazing taste! Amazing soaps! I love supporting a flourishing business and it helps when every product I’ve tried has been incredible. I love the ethos and will be a customer for life. Bring on the skincare range!”

Helpful Report

Posted 4 years ago

HI Emma, Thank you for your great review! We really appreciate your support. As a small family business, we all put 'our everything' into what we do and take time to research products and packaging so that we bring out the best quality products and try to be as environmentally-friendly as we can with packaging. Petrina

Posted 4 years ago

“We LOVE Lucy Bee products, especially her coconut milk. It has the best taste ever and re order it every week!!!! 🥥”

Helpful Report

Posted 4 years ago

Thank you for sharing this and it's great to hear that you're such fans of our range, especially our 99.9% Coconut Milk. As a small, family business, the entire team has a passion for Fair Trade, caring for the environment and minimal use of plastic and this is reflected in our product range and the packaging used. Petrina

Posted 4 years ago

“Great service from start to finish! And of course great products!”

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Posted 4 years ago

Thank you for sharing this Annamaria. We're really pleased that you're happy with your shopping experience with us. Petrina

Posted 4 years ago

“Quick service, easy to shop the site . Love the milk and drinking chocolate.”

Helpful Report

Posted 4 years ago

Hi Kim, We're so pleased to hear this and are glad that you've been happy with your shopping experience with us. For shipping orders to you, we use UPS tracked delivery and this is usually a next day delivery service, (to most UK addresses and if the order is received before midday). Petrina

Posted 4 years ago

“I appreciated how quick the order arrived and liked the personal touch of who checked my items and made sure you had sent out the right orders. The hot choc is really good and goes well with the coconut milk.”

Helpful Report

Posted 4 years ago

Hi Ervina, thank you so much for your review. It's great to hear that you like the cacao and as you said it goes so well with the coconut milk. Enjoy! Daisy

Posted 4 years ago

“Prompt delivery in fully recyclable/compostable packaging. Will be back for more of this lovely oil.”

Helpful Report

Posted 4 years ago

Hi, thank you so much for your review. We always aim to reduce waste as much as possible (especially plastic). I'm glad that you like the oil. Thank you again for your review. Daisy

Posted 4 years ago

“Very quick delivery of the bundle of goods I ordered. Amazing taste and great quality. Love the packaging too!”

Helpful Report

Posted 4 years ago

Thank you Tahmina. We're so happy that you're shopping experience with us was exactly as we want it to be. Thank you also for your feedback on our packaging. We're a small team and always try to reflect the premium quality of the product in its packaging, making it eye-catching and informative. Petrina

Posted 4 years ago

“I received these soaps as a gift late last year and loved them so much that I ordered more. Easy to purchase, amazingly fast shipping and a great experience overall.”

Helpful Report

Posted 4 years ago

Thank you Alexander, this is great to hear and we're really pleased that you're such a fan of our Soap bars. We're thrilled that in the 2019 Free From Skincare Awards, our Fragrance Free bar won Gold, and the Spearmint Exfoliating Soap won Silver. All of our soaps are palm oil free (as is our entire range of products). Petrina

Posted 4 years ago

“Lucy Bee certainly know how to treat their customers. I couldn't believe how quickly this arrived....not only did I get free delivery, it came the next day, and was very well packaged. I have been over the moon with my order, and everyone should use Lucy Bee, they are just the best....10 out of 10 :)”

Helpful Report

Posted 4 years ago

Hi Demise, Thank you so much for this. it's definitely brought a smile to our faces! We're a small team and we all care about everything that we do, putting our everything into it, so to read this is wonderful, thank you. Petrina

Posted 4 years ago

“1st class.very prompt delivery&offer value for money.”

Helpful Report

Posted 4 years ago

Thank you Janet. We love to hear feedback and are really pleased that you're happy with your order from us. If you have any questions at any time, please feel free to get in touch. Petrina

Posted 4 years ago

“Placed my first order or Lucy bee products and have completely fallen in love with them. The cacao powder makes the most amazing hot chocolate and the baths salts and soaps are Devine! Would definitely order again.”

Helpful Report

Posted 4 years ago

Thank you, this makes us really happy! We always aim to offer the best quality products and service. Petrina

Posted 4 years ago

“I had a nice initial chat with Petrina on the phone and then ordered some coconut milk and turmeric. They arrived promptly and I am very pleased wit them.”

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Posted 4 years ago

HI Marilyn, It was lovely to chat with you and I'm really pleased that you're enjoying these. If you have any questions at any time, please feel free to get in touch, Petrina

Posted 4 years ago

“Loving the products! The milk is so creamy, made such a difference with drinks and when using for cooking. The coconut oil is such good quality, I use it to cook with and on my body and face. The exfoliating soap is brilliant, smells amazing. Feeling super soft! The chai mix is delicious too.... Basically a huge fan! Well done Lucy Bee and team!”

Helpful Report

Posted 4 years ago

Ah thank you Kate, this has brought a big smile to my face! I'm so pleased to hear that you're enjoying our products and you sound as big a fan as we are! Petrina

Posted 4 years ago

“Best soap on the market. I love how my skin feels so refreshed and clean. Keep up the good work LucyB 🌟🌟🌟🌟🌟”

Helpful Report

Posted 4 years ago

Thank you Audrey! Like you, I love the feel of my skin when using our Soaps and having used shower gels for years, I've switched to these bar soaps now as they are not only effective but also reduced packaging. Petrina

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews