Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot get enough of the products, brilliant ethos and the care that goes into them is second to none.”

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Posted 4 years ago

“Purchased the tonic and samples, they are fab! Hoping to get the full size cleanser ASAP! Visible difference in my skin within a week, so pleased”

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Posted 4 years ago

“Love lucy bee. Never had any issues with the products.”

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Posted 4 years ago

“Great service & beautiful products!!”

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Posted 4 years ago

“I’ve recently converted from Liz Earle products and am really enjoying my Lucy bee cleanser, toner and moisturiser. I feel my skin is brighter for sure. I ordered the sample sachets for travelling and they are so useful. Travel sizes of the toner and moisturiser would be excellent too.”

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Posted 4 years ago

“We love Lucy Bee's Extra Virgin Raw Organic Coconut Oil and now use her as our only source. Thank you for an excellent product, Lucy Bee. I have not yet used the Chai Blend.”

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Posted 4 years ago

“Products arrived very quickly and well packaged. Moisturiser wonderful 100% and soap just lovely. Highly recommend you will not be disappointed.”

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Posted 4 years ago

“I've made 2 orders of Lucy Bee skincare products, initially starting with just the cleanser and moisturizer, soon adding the toner. Despite PPE use my skin has been clearer than ever and (I think at least) younger looking :)”

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Posted 4 years ago

“Excellent products and excellent service”

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Posted 4 years ago

“I just love these products, they have totally transformed my skin! The cleanser is my favourite, it is so gentle on the skin but removes waterproof mascara no problem and leaves your skin feeling really clean. I found the moisturiser also helped clear eczema around my eyelids. Would really recommend and even introduced my boyfriend to the skincare range! Looking forward to the next release!”

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Posted 4 years ago

“Products are well packed and arrived very shortly after ordering. Pleased with the service and will continue to buy coconut water from here.”

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Posted 4 years ago

“Great company. Very quick to respond and post out orders - especially during the current COVID-19 outbreak. Love all your products! Thank you.”

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Posted 4 years ago

“Lovely speedy delivery, packaging is beautiful, seems a shame to throw away the boxes! The products are great and I have rebought and will continue to do so!”

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Posted 4 years ago

Thank you very much for your review, and for your support. We are so pleased to hear how much you enjoy shopping with Lucy Bee. We always aim to be as efficient, ethical and environmentally friendly as possible. Thank you, Rian

Posted 4 years ago

“Amazing products skin feels and looks amazing”

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Posted 4 years ago

“Unfortunately I have been using it for just over two weeks now and my skin is getting worse. I have a lot more spots, including big lumps under the skin. I am hoping to plough on for another few weeks to see if things change and if they dont, then drop the toner to see if that helps as it is stinging some parts of my skin when applying, so it may not suit me. Any help or advice would be much appreciated.”

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Posted 4 years ago

Hi Sarah, thank you for your feedback and i'm sorry to hear this. Everyone's skin is individual, so when using new skincare products you may have a temporary reaction. Depending on skin type, it can take 4-12 weeks to see the benefits of a new skincare routine. Lucy has a blog discussing skin purging on lucybee.com, which you may find helpful. I would recommend using the tonic once a day in the evening, until your skin gets used to it. You could also dampen a cotton pad with water before applying the tonic. I hope this helps, please let us know at hello@lucybee.com. Thank you, Rian

Posted 4 years ago

“Excellent quality products.”

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Posted 4 years ago

Thank you Ethel, we appreciate your feedback. We are so pleased you are enjoying your products, Rian

Posted 4 years ago

“Great company with fab products, from the oil to the skin care, Ive never been disappointed. Good service and delivery times too.”

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Posted 4 years ago

Thank you for your lovely feedback, Rachael. We really appreciate your review, and your support. We always aim to be as ethical and as efficient as we possibly can. It is wonderful to hear how much you are enjoying your products. Many thanks, Rian

Posted 4 years ago

“Sadly I can’t continue to use this cream. It does bring me out in lots of pimples, and larger painful spots. Also, I find the smell unbearable, my daughter correctly noted that it smells of black bin liners! I’m so sad as it was expensive and I really wanted to use a natural product.”

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Posted 4 years ago

Thank you for your feedback. We appreciate that everyone's skin is individual and we are sorry to hear that this range is not for you. We are sorry you do not like the smell, we have not added any fragrance to the skincare collection. However, you will still get a hint of the natural aroma from the ingredients used because we haven't deodorised it. Thank you again for your feedback. Rian.

Posted 4 years ago

“Good oil, quick delivery.”

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Posted 4 years ago

Thank you for your feedback, John. We always aim to be as ethical and environmentally-friendly as we possibly can. These are our core values and they are really important to us. It's great to hear your order arrived quickly! Thank you, Rian

Posted 4 years ago

“I got got the radiance cream and exfoliate soap as a birthday present. Love the soap, it foams up brilliantly. I was looking forward to using the radiance cream, whilst it may be unscented it does have quite an antiseptic smell which I find strong and it takes some of the enjoyment of using it and it does put me off.”

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Posted 4 years ago

Hi Michelle, thank you for your feedback. So pleased to hear that you are enjoying our exfoliating bar. I'm sorry that the scent of the face cream is not for you. We have not added any fragrance to the product because we know how sensitive some skin can be. However, you will still get a hint of the natural aroma from the ingredients used because we haven't deodorised it. Thank you, Rian

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews