Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a 5* service from this fab company. Fast to dispatch and well packaged.”

Helpful Report

Posted 4 years ago

Thank you Victoria, we are so pleased you enjoyed your Lucy Bee shopping experience. Customer care is very important to us, so it's great to hear you had a good experience. Thank you for your feedback, Rian

Posted 4 years ago

“Absolutely love Lucy Bee products! I have been using Lucy Bee cleansing cream, dazzling tonic and face cream for 8 months now and the notice in my skin has been amazing. My face is now clear of spots and has a glow to it which I’ve never had before. Feel so much more confident, now being able to leave the house without wearing makeup. Thank you Lucy Bee!”

Helpful Report

Posted 4 years ago

Thank you for your review, it really is wonderful to hear how much you enjoy our skincare collection. We are so pleased that you have noticed an improvement with your complexion, and that you are feeling more confident. Thank you for your feedback, Rian

Posted 4 years ago

“Lovely smell but the deodorant is so not easy to apply or spread. It’s also really small for the price incl p&p - Wouldn’t buy again unless product improves.”

Helpful Report

Posted 4 years ago

Hi, we really appreciate getting feedback from our customers, so thank you for getting in touch with your comments. We are very sorry to hear that our natural deodorant is not for you. Depending on how much and how often the deodorant is used, the pot should last approx 5 weeks (if used once a day). To use- please remove a small amount of the deodorant from the pot (we use our bamboo spatula for this), then simply soften the deodorant between your fingers and rub gently into the armpit area. If you do not want to give the deodorant another try, I hope you enjoy other Lucy Bee products in the future. Many thanks, Rian

Posted 4 years ago

“Very pleased. The parcel arrived quickly. I particularly liked the fully recyclable packaging”

Helpful Report

Posted 4 years ago

Thank you Elaine, this is so wonderful to hear. At Lucy Bee, we thoroughly research all packaging options to ensure we use the most environmentally-friendly options available, even down to the recyclable packaging tape. We are pleased you like our packaging! Thank you for your support, Rian

Posted 4 years ago

“Excellent service efficient quick delivery”

Helpful Report

Posted 4 years ago

This is is great to hear, thank you for your feedback. We always aim to be as efficient as we can and stick to our core values of producing ethical, environmentally-friendly and effective products. We use UPS tracked delivery to send orders out from our warehouse and use recyclable packing materials to do this (including the packing tape!). Thank you for your support, Rian

Posted 4 years ago

“Brilliant products, great communication (I ordered too many products by mistake and they sorted this out in 5mins via emails). Couldn’t recommend more xx”

Helpful Report

Posted 4 years ago

Many thanks for your feedback, Agnieszka. Customer service is important to us, so we are so pleased we were able to help with your order mix-up and that you are enjoying your Lucy Bee products! Thank you for your support, Rian

Posted 4 years ago

“You guys are the best!”

Helpful Report

Posted 4 years ago

Thank you for your 5* feedback, we are so pleased you enjoyed your Lucy Bee shopping experience! Many thanks for your support, Rian

Posted 4 years ago

“I have suffered with dry skin and dermatitis for months and finally found something to make it disappear! The cream has made my face hydrated and look the same colour all over-no more red patches! I am more recently obsessed with the tanning drops! They really work and give the most subtle and natural glow. I cant wait to try more. Next on my list...the deodorant! 100 stars to Lucy Bee and team xxx”

Helpful Report

Posted 4 years ago

Hi Nicola, thank you very much for sending in your feedback. It is wonderful to hear how much our face cream has helped with your dry skin. Our face cream contains apricot oil which is rich in essential fatty acids and vitamins with antioxidant benefits - this helps to repair and rejuvenate the skin. It is also great to hear you are enjoying the self tan drops! Thank you so much, it means a lot to get reviews like this. Rian

Posted 4 years ago

“Brilliant! Easy to order, quick delivery and great product.”

Helpful Report

Posted 4 years ago

Thank you for your 5* feedback Sarah. We are so happy to hear you are enjoying your products and that they arrived quickly. Thank you for your review, Rian

Posted 4 years ago

“brilliant service. Super quick delivery.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, Suzanne. We are so pleased to hear you received your order quickly, thank you for your support. Rian

Posted 4 years ago

“Tried the deodorant and love it.”

Helpful Report

Posted 4 years ago

Thank you Cheryl, it is great to hear you are enjoying all day freshness with our natural deodorant. Thank you for the 5* review, Rian

Posted 4 years ago

“Love the Lucy Bee products, so happy with the results of my skin most definitely recommend!”

Helpful Report

Posted 4 years ago

Thank you for your 5* feedback, Kim. We are so pleased you are enjoying your Lucy Bee products, thank you for your review. Rian

Posted 4 years ago

“Reordered the full face set, my skin has been suffering since having to wear a mask at work everyday and it cleared up within a week of using it! I have also invested in the deoderant for my partner who suffers with dry skin under his arms and it hasn't flared up since he has been using the natural deo! 10/10”

Helpful Report

Posted 4 years ago

Thank you very much for your feedback, Helena. It is wonderful to receive reviews like this, so thank you for taking the time to send us your comments. It is fantastic to hear how much you enjoy the skincare collection, and that it is helping your skin whilst wearing a mask. We are also pleased to hear that your partner is enjoying the natural deodorant. Many thanks for your support, Rian

Posted 4 years ago

“Great customer service, great company values, great ethics, palm oil free and recycled or recyclable wherever possible. Working towards bettering themselves all the time. Transparent and honest with their customers.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to send us your fantastic feedback. We are so pleased to hear how much you enjoy your Lucy Bee shopping experience and products. We always aim to be as ethical and environmentally-friendly as possible, whilst producing effective products. Customer Service is also very important to us, so it is wonderful to know that you received a great service. Thank you for your support, Rian

Posted 4 years ago

“Great deodorant and tan!! Smells lovely :)”

Helpful Report

Posted 4 years ago

Thank you, I couldn't agree more - both smell delicious!! Thank you for your 5* feedback, Rian

Posted 4 years ago

“Once again amazing customer service and 100% fantastic products. Even during the current pandemic Lucy Bee continues to offer a speedy service and always gives great advice and content on the email sign ups.”

Helpful Report

Posted 4 years ago

Thank you very much for your kind comments, Lois. It is fantastic to know that you received your Lucy Bee products quickly, we use UPS tracked service which is more often than not next business day delivery. We are also pleased to hear that you enjoy our emails and advice, thank you very much for your support. Rian

Posted 4 years ago

“This is the second time I’ve ordered these and they are so great they really help my skin to stay clear even with having to wear a face mask all day at work! Would highly recommend!”

Helpful Report

Posted 4 years ago

Hi Laura, many thanks for the review. It means so much to read feedback like this, we are so pleased to hear how much you are enjoying the skincare. Thank you, Rian

Posted 4 years ago

“Have bought this for my daughter for her birthday in December as she has heard rave reviews about it and she is dying to try it. So will inform at a later date”

Helpful Report

Posted 4 years ago

Hi Debra, thank you for your feedback - and what a lovely present for your daughter! Looking forward to hearing how she gets on, many thanks. Rian

Posted 4 years ago

“Lovely brand and excellent customer service.”

Helpful Report

Posted 4 years ago

Thank you for your 5* review, and for your support. It is wonderful to hear that you enjoyed your Lucy Bee shopping experience, thank you for your feedback. Rian

Posted 4 years ago

“I love Lucy Bee products, they all make my skin feel amazing and are wonderful.”

Helpful Report

Posted 4 years ago

We are so pleased to hear that you are loving your Lucy Bee products, thank you for sending us your wonderful review. It is fantastic to hear they are helping your skin. Thank you for your support, Rian

Posted 4 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews