Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the experience from placing the order to receiving it”

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Posted 5 years ago

Hi Melissa, thank you so much for such a lovely review. I'm glad to hear that you are happy with everything, thank you again, Daisy

Posted 5 years ago

“i love it! Packaging kept to a minimum and product is such a good quality”

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Posted 5 years ago

Hello, thank you so much for your review. We and tried to ensure that we reduce our packaging as much as possible so it's great to hear such positive feedback. I hope you are enjoying your order. Daisy

Posted 5 years ago

“Got a little free treat with a box of turmeric. Love a turmeric latte so this was a lovely surprise. Fast shipping and excellent price!”

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Posted 5 years ago

Hello, thank you so much for your review. I'm glad to hear that you like the turmeric blend, and hope that you are enjoying your other products. Daisy

Posted 5 years ago

“Always the best customer service and my deliveries always come so quick! Thank you so much. I love your products and always recommend them to family and friends.”

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Posted 5 years ago

Hey, thank you so much for such a lovely review. We really appreciate hearing such amazing feedback, and thank you for all of your support. Daisy

Posted 5 years ago

“prompt professional service”

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Posted 5 years ago

Hi Susan, thank you for your review. I hope that you are enjoying the products, Daisy

Posted 5 years ago

“LucyBee products are brilliant and recommend them to everyone”

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Posted 5 years ago

Hi Sarah, thank you so much for such a lovely review, and for your support. Thank you again, Daisy

Posted 5 years ago

“Quick and efficient service”

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Posted 5 years ago

Hi Mark, thank you for your review. I hope you are enjoying your products. Daisy

Posted 5 years ago

Hi Mark, Brilliant! This is what we like to hear - we all put our heart and soul into all that we do and always aim for complete customer satisfaction. Thank you. Petrina

Posted 5 years ago

“Great service, quick delivery, fair price, + never had to return. Excellent!”

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Posted 5 years ago

Hi Arabella, thank you so much for your review, I hope you're enjoying the products! Daisy

Posted 5 years ago

“Really speedy delivery and on a weekend too! Had already bought the 4 pack of soaps and loved them all but particularly the exfoliating soap so decided to stock up on that one. This soap is absolutely amazing and smells great!”

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Posted 5 years ago

Hi Catherine, I'm happy to hear that you were satisfied with the speed of the delivery! Our Soaps have become one of our most popular products and one that we are very proud to have. This is especially so due to the fact that we were originally told that we wouldn't be able to produce a palm oil free bar of soap so i'm glad to hear you're enjoying them!

Posted 5 years ago

“I had a great experience of ordering from Lucy Bee. Navigating the shop is very easy and there is plenty of information to help make a decision on what to buy. Once I had made my order, the delivery arrived earlier than expected which was fine because I was kept informed about when my order would arrive via email. - Fab company, thank you!”

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Posted 5 years ago

Hi Sophie, Thank you for the review. We have been putting a lot of work into improving our site and the all round shopping experience so i'm glad that your order arrived in good time and you were kept up to date! Tom x

Posted 5 years ago

“Lovely range of products. Whilst some may not be the cheapest out there they are great quality. Excellent delivery service.”

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Posted 5 years ago

Thank you for sharing this Zoe, we always love to hear feedback. We always aim to be as competitive as possible and only use premium quality ingredients (always organic and Fair Trade if available). Sometimes this comes at a price but we believe in offering the best products of their kind, which are also ethical and with a care for the environment a factor too. Thank you again for taking the time to send us your review, it's very ,much appreciated. Petrina

Posted 5 years ago

“Lucy Bee is a lovely company, they have great products, I would definitely recommend them. I follow Lucy Bee on Instagram, so keep up to date with their product launches & their day to day happenings. Lucy comes across as a wonderful person, really genuine & she truly believes in her products & company.”

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Posted 5 years ago

Hi Joanna, Thank you for such a great review. Lucy really is 'what you see is what you get' and is passionate about all the we do here. Thanks for your support and recommendation to others, which we appreciate. Take care, Petrina

Posted 5 years ago

“I am very happy buying from Lucy Bee ,on a previous transaction a soap sample was included ,idid not use this immediately as I always but soaps into my airing cupboard for some weeks or even months to harden .”

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Posted 5 years ago

Thank you for your feedback Maureen and it's great to hear that you're happy with your purchases from us. We always aim to be as efficient and open & honest as possible, with ethics and environmental-friendly at the heart of all that we do. Petrina

Posted 5 years ago

“Amazing products and super quick delivery!!”

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Posted 5 years ago

HI Jane, Many thanks for taking the time to share your feedback. It's always really helpful, not only to us but also to other shoppers. If you need any recipe inspiration or ideas of how to use the range, please feel free to check out our social media (Instagram, Facebook and Twitter) or website www.lucybee.com. Thank you again, Petrina

Posted 5 years ago

“Lucy bee soaps are amazing!! They lather up really well and leave the skin feeling soft and well moisturised. It had also reduced my plastic waste as I would not go back to using shower gel anymore. Delivery is always super quick too. Thank you :)”

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Posted 5 years ago

HI Nancy, Thank you for your great review and we're so happy to hear that you're a fan of our palm oil free, vegan Soaps. Like you, I've switched from shower gels and have gone back to (Lucy Bee) soap bars. Not only are these effective but they're ethical too and in the recent 2019 Free Rom Skincare Awards, our Fragrance Free won GOLD, and Spearmint, Basil and Clove Exfoliating Soap won SILVER! All of our Soaps are also certified Cruelty Free, COSMOS Organic and Fair Trade. Once again, thank you for taking the time to share your thoughts, which we really appreciate, Petrina

Posted 5 years ago

“I love Lucy Beeeeeeeee”

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Posted 5 years ago

Hi Elzbieta, Thank you! we love you too!

Posted 5 years ago

“Thank you, once again super fast delivery.”

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Posted 5 years ago

Hi John, Thank you for your lovely review. We make a large effort to ensure our delivery is of the highest quality so it means a lot when it's recognised. Tom

Posted 5 years ago

“Quite high priced but worth every penny. These soaps are really luxury. Beautiful scents and foamy lather. Leaves you feeling pampered. can recommend Lucy Bee for guaranteed quality products. RJM Banbury.”

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Posted 5 years ago

Thank you for your feedback Roy, it's much appreciated. Our Soaps aren't the cheapest on the market but this is because we've used quality, organic, pure ingredients with NO PALM OIL. I agree with you that these leave you feeling pampered and their rich lather feels really luxurious. Our Fragrance Free Soap recently won GOLD at the 2019 Free From Skincare Awards, while our Spearmint, Basil and Clove Exfoliating bar won SILVER, for which we're really proud. All of the Soaps are certified Vegan, Cruelty Free, COSMOS Organic and Fair Trade ie ethical as well as effective! Thanks again for taking the time to share your thoughts with us, Petrina

Posted 5 years ago

“I’m in love with the soaps and still can’t believe how well they lather up and leave your hands feeling clean and moisturised. Treated myself to the lip scrub...what a difference in just a few days and you only need a small amount. It tastes good too!”

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Posted 5 years ago

Hi Anna, Thank you for your great review. With Soap bars most definitely back in fashion, it's good to choose one that is not only effective but ethical too....our Soaps are all palm oil free and are certified Vegan, Cruelty Free, COSMOS Organic and Fair Trade. Our Fragrance Free recently won GOLD at the 2019 Free From Skincare Awards, while our Spearmint, Basil and Clove won SILVER - as you can imagine, we're really proud of this acknowledgement from a panel of independent judges. I'm so pleased you've noticed a difference since using our Lip Scrub - another customer recommends reusing the pot for creams if going away for a couple of days, which is a great idea! Perina

Posted 5 years ago

“Always speedy delivery service and I love the offers they have. Great products and packaging. Recommend them to friends and family”

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Posted 5 years ago

Thank you Kerry. The best advert is definitely a recommendation from a friend or family, and we really do appreciate your support. Petina

Posted 5 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews