Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Lucy Bee 5 star review on 19th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“amazing great quality products and service - always buy”

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Posted 5 years ago

Hi Victoria, Thank you for your lovely review. We always love to hear people are enjoying our products so i'm pleased to hear your getting on so well with them! Tom

Posted 5 years ago

“Great service and quality products as always.”

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Posted 5 years ago

Thank you for your kind words! We take great pride in our product quality and service so i'm pleased to hear they are living up to our standards! Tom

Posted 5 years ago

“Lovely coconut milk and oil, unbelievably fast sending out orders”

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Posted 5 years ago

Thank you for the lovely review. Our Coconut Milk is an office favourite and i'm pleased to hear that you received it all as promptly as we expect! If you need any inspiration for using the Coconut Milk then see here: https://www.lucybee.com/coconut-oil-recipes/

Posted 5 years ago

“Amazing products, there is nothing quite like her coconut milk anywhere else. The body scrub is also AMAZING!! I got my hands on the coconut water today and was not disappointed!”

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Posted 5 years ago

Hi Lauren, thank you very much for your kind words! We love the Milk and Water here in the office! If you are needing any inspiration for different ways to use the products in recipes the check out here: https://www.lucybee.com/coconut-oil-recipes/ Tom

Posted 5 years ago

“Loved the products & delivery was really quick.”

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Posted 5 years ago

“Lovely family-run business. Used to buy coconut oil elsewhere but Lucy Bee is highly reliable, efficient, accommodating and competitive. And very importantly Fairtrade!”

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Posted 5 years ago

Hi Wanda, Thank you! Fair Trade is at the foundation of all that we do and it's great to see its wonderful benefits and how it hugely helps the producer communities. Thank you for your support too as we can all make a difference together. Petrina

Posted 5 years ago

“Love the body scrub and lip scrub! They are amazing!! I ordered one coconut milk and got a free case which was so amazing - I have been making the hot chocolate all week and I love it. I also got the soap the spearmint exfoliating one which is so nice - have been following Lucy Bee for ages now and would highly recommend the products to anyone. Very happy!!”

Helpful Report

Posted 5 years ago

Hi Lynsey, Thanks so much for sharing this, we really appreciate it. I love our Coconut Milk and Cacao for a satisfying hot chocolate and it's great to know that it's not full of sugar (or at least you can control the amount of sugar you add to it). Our Soaps and Beauty range are all certified Vegan, COSMOS Organic, Cruelty Free as well as Fair Trade too and you sound as big a fan as we are! Enjoy! Petrina

Posted 5 years ago

“Extremely fast delivery, well packaged and products excellent. First time using Lucy Bee and will definitely be ordering again.”

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Posted 5 years ago

This is great to hear Nicola, thank you. We always aim to offer the best and most ethical products and this extends to the packaging that we use, too. We care about the people who produce our products and also the environment which is why Fair Trade, organic and being environmentally-friendly are at the foundation of Lucy Bee. Petrina

Posted 5 years ago

“Super company. Prompt delivery and excellent products. I will use them again.”

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Posted 5 years ago

Hi Pauline, Thank you very much for your kind words! I hope you enjoy the products as too! :)

Posted 5 years ago

“I buy Lucy B products because they are top quality and from a business built on integrity. I’m looking forward to trying the coconut water.”

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Posted 5 years ago

Hi Sarah, Thank you very much for the kind words! We take great pride in our integrity so it means a lot when people recognise it! I hope you enjoy the Coconut Water as much as we do!

Posted 5 years ago

“Great selection of products. Prompt delivery. Thank you for the gift of coconut milk. Love using it in smoothies for breakfast.”

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Posted 5 years ago

Thanks for sharing this and it's great to hear that you've been pleased with everything from Lucy Bee. Our Coconut Milk is great too to use in cooking and we've got lots of recipe ideas on our website that may be of interest. Petrina

Posted 5 years ago

“Awesome products as always - Exfoliator is great, love the smell and skin feels super moisturized for ages after.”

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Posted 5 years ago

Hi Laura, thank you so much for your review! I'm happy to hear that you're enjoying the exfoliator, it does leave your skin feeling so soft, and also smells great! Daisy

Posted 5 years ago

“I rarely write reviews but I’m so impressed by Lucy Bee, I felt compelled to actually write one! I’ve ordered from Lucy Bee three times now and with every order the communication has been fab, delivery prompt and items well packaged. The products are always fantastic and in two of my orders, there has also been an unexpected free gift - a lovely surprise! Ordering from Lucy Bee, you really feel like a valued customer and I couldn’t recommend them highly enough!”

Helpful Report

Posted 5 years ago

Hi Caroline, thank you so much for such an amazing review. We love to hear such positive feedback like this! I'm glad to hear that you are happy with the whole experience when you order with us. Thank you again, and we really do value you and appreciate your support. Daisy

Posted 5 years ago

“Love all the products we purchased. Haven’t tried the turmeric latte yet. My daughter was a little disappointed that the soap had plastic round it, but other than that it, it’s all positive!”

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Posted 5 years ago

Hi Rebecca, thank you so much for a lovely review, and I'm happy to hear that you are enjoying all the products! In regard to the plastic, to protect the unique formulation of our soaps and to prolong the scent of the essential oils (where applicable), these need to be wrapped in a recyclable PP plastic sachet/flow wrap, which we then pack in an FSC recyclable, compostable and biodegradable card carton. Soaps are normally made from palm oil and a soap made wholly from coconut oil, as ours is, is uncommon. Our soap also has a better lathering and foaming quality in comparison to those that use palm oil, which means that our soaps can sweat and impacts how we packaging them, which is why we use the flow wrap, however, the plastic used is as little as we can use. We have been working on it for a while, but we have recently finished successful trials using a new biodegradable flow wrap, which we will use for future productions. Our soaps are also #1 Ethical Best Buy for Soaps in the UK, as well as our Fragrance Free winning Gold, and our Spearmint, Basil and Clove Exfoliating Soap winning Silver in the Free From Skincare Awards 2019! Our soaps are Palm Oil Free, Organic, Cruelty Free, vegan, and Fair Trade. Thank you again for such a great review, if you want any recipe ideas using the products please visit www.lucybee.com :) Daisy

Posted 5 years ago

“I love the Lucy Bee products and philosophy! Always great customer service and quick delivery.”

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Posted 5 years ago

Hi Amy, thank you so much for your review. I'm glad to hear that you're happy with the products and service! Daisy

Posted 5 years ago

“Lovely oil, tastes better than others. Glass hats, good value. Very happy with service.”

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Posted 5 years ago

Hi Peter, thank you for your review. Our coconut oil is #1 Ethical Best Buy for Coconut Oil in the UK, and is Organic, Raw, Extra Virgin, Cold Pressed, and Fair Trade. I'm glad to hear you are happy with it as well. Daisy

Posted 5 years ago

“Love this milk, tastes exactly how it should”

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Posted 5 years ago

Hi Carol, thank you so much for your review. I'm happy to hear that you like the Coconut Milk! By using 99.9% coconut (coconut water and coconut cream), we don't need to use fillers like rice, water, or sweeteners or sugar. Our Coconut Milk is also #1 Ethical Best Buy for Coconut Milks in the UK. Thank you again for such a great review. Daisy

Posted 5 years ago

“Always a pleasure to deal with Lucy Bee. Customer Service is always prompt, the website is a breeze and I trust their products.”

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Posted 5 years ago

Hello, thank you so much for such a lovely review. I'm happy to hear that you've had such a positive experience, thank you again for your review. Daisy

Posted 5 years ago

“Fast delivery as always. Products are amazing, what more can I say? The quality and ethics within the Lucy Bee range are what keeps me coming back again and again. Love the coconut milk! My other staples and faves are the creamed coconut, coconut oil and cacao powder. I’ve used near enough all the products by Lucy bee and recommend them all, amazing quality and ethical company. Thank you”

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Posted 5 years ago

Hello, thank you so much for such a great review, we love hearing such positive feedback! Our Coconut Oil, Coconut Milk, and Creamed Coconut are all #1 Ethical Best Buys in the UK for their categories. Thank you again for such a lovely review. Daisy

Posted 5 years ago

“Errmmmm you’re just AMAZING!! The whole brand ethos is something I’m a huge supporter of, and the products are out of this world good. Whatever you’re doing, just keep doing it- can fault a thing 👏🏻”

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Posted 5 years ago

Hi Rebecca, thank you so much for such a lovely review!! It really means a lot to hear it. Thank you again, Daisy

Posted 5 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews