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Lucy Bee Reviews

4.9 Rating 2,150 Reviews
97 %
of reviewers recommend Lucy Bee
4.9
Based on 2,150 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lucy Bee Reviews
Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

Write Your review

Lucy Bee 5 star review on 19th November 2020
Celeste Kriel
Lucy Bee 5 star review on 8th November 2020
Eaman Jennings
Lucy Bee 5 star review on 7th November 2020
Amy Coop
Lucy Bee 5 star review on 23rd September 2020
Joe Bridge
Lucy Bee 5 star review on 23rd September 2020
Joe Bridge
Lucy Bee 5 star review on 19th September 2020
Eleanor Williamson
Lucy Bee 5 star review on 4th September 2020
Lisa Brigham
8
Anonymous
Anonymous  // 01/01/2019
Excellent service. Website and ordering process very easy. Quality items and very quick delivery. Will definitely be ordering again.
Helpful Report
Posted 6 years ago
Loving the face bundle. I’ve been using it for a week and my face is feeling lovely and soft! I can’t wait to take my makeup off at the end of the day. I love having a facial as a treat every now and again with these products it feels like I’m having one in my bathroom! As a busy mum of 3 this is my time on my own enjoying a little pampering each evening!!! Definitely a Lucy B convert x
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Posted 6 years ago
Hi Jodine, so pleased to hear how much you are enjoying the Face Bundle products. I love how easily the Cleansing Milk removes makeup! Rian.
Posted 6 years ago
love love my face scrub purchase. The smell of the product is lush and my face felt so soft. I will definitely be purchasing other products from her range ❤❤❤❤
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Posted 6 years ago
Hi Mandy, we are so pleased to hear how much you love your Lucy Bee Face Exfoliator! The sugar removes dead skin cells and stimulates cell renewal, which helps to improve skin complexion, I love how nourishing it feels. Thank you, Rian.
Posted 5 years ago
Fabulous! The face scrub is marvellous! Going to buy the moisturiser too. Well packaged, quick delivery, I am really happy, thank you Lucy Bee!
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Posted 6 years ago
Fantastic products. Excellent delivery service with communication from order to delivery to your door.
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Posted 6 years ago
I turned 40 last year and after years of using a cheaper high st brand for my sensitive skin decided it was time to really care for my skin. I love it! The moisturiser leaves your skin feeling so nourished, my make up looks much better once I've used the moisturiser. Can't wait to order the rest of the face and body products.
Helpful Report
Posted 6 years ago
Thank you Sarah for your review of the Face Cream, great to hear how much you are enjoying it! The natural hyaluronic acid hydrates, firms and plumps the skin. The skin is our largest organ and we should look after it with natural, effective products! We look forward to hearing your feedback on the rest of the Skincare Range. Rian
Posted 6 years ago
The Raw Coconut Oil from Lucy Bee is excellent. Its so good I not only cook with it but also have a teaspoon of it twice a day as a means of getting some 'good fat' in my vegan diet. It has a very mild, very palatable flavour. I received my parcel promptly and was notified by email as to what time it would arrive. It was extremely well packaged in cardboard boxes and a paper, which in a world of plastic, was really heart warming as it was all recyclable.
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Posted 6 years ago
Many thanks for your 5* star review. We are so pleased you love our Coconut Oil as much as we do! Our Coconut Oil is voted no.1 'Best Buy' coconut oil, scoring 18/18 by Ethical Consumer Magazine UK. In the office we like to reuse the jars by using them to store our soups and porridge. Rian.
Posted 6 years ago
Absolutely love Lucy Bee and all that the brand stands for. It's so hard to find good products that are cruelty free and working hard to reduce plastic waste.
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Posted 6 years ago
Hi Sonia! We are so pleased to hear you enjoy using Lucy Bee products, we are very passionate about being organic and we believe in the need to protect our individual health and the health of the Planet. Thanks for your 5* review, Rian.
Posted 6 years ago
Absolutely brilliant, I love the whole ethos of Lucy Bee. I’m inspired by the Instagram posts and hope to build upon my products... currently treat purchases! I tell everyone about the products as they are brilliant and are exactly as Lucy describes.
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Posted 6 years ago
Thank you Anna for your amazing review, we appreciate all feedback and it's great to know you are enjoying our products and telling your friends about Lucy Bee! Rian.
Posted 6 years ago
I have been using the cleansing milk since Monday and can already see a difference in my skin! AMAZING! Need the face cream to come back into stock so I can purchase that too. The lip balm is equally amazing but be careful if it get too hot and then you open it, I had very balmed lips 🤣🤣 xxx
Helpful Report
Posted 6 years ago
Hi Chloé, we are so pleased to hear how much you are enjoying using the Cleansing Milk and Lip Balm. You can register on shop.lucybee to be notified when the Face Cream comes back into stock. Thank you for your feedback on the Lip Balm. Many products use beeswax to keep them firm. But because this is a natural, vegan product you may find that it starts to soften when warm. Feel free to pop in the fridge to harden again. Rian
Posted 6 years ago
I suffer with facial eczema and have tried so many products, I know straight away after using a product if it’s going to irritate my skin. I have been using your products for a few days and will definitely be keeping your products as my skincare range. Thank you for making such amazing products.. I am a customer for life
Helpful Report
Posted 6 years ago
Thank you for your 5* review, it's great to know you are enjoying the skincare range and it is helping with your sensitive skin. I hope you enjoy trying the body products too, Rian.
Posted 6 years ago
I bought 2 products for a gift so am unable to comment on the products themselves. However the amount of emails I received was just obscene, both emails and text message notifications. I received at least 6 of both between ordering and receiving the items. Surely this is a bit OTT.
Helpful Report
Posted 6 years ago
Sorry you feel this way about the notifications sent from ourselves and DPD. Lucy Bee send emails to a) confirm that we’ve received your order, b) confirm when your order has been processed and is on its way to you and c) to give tips on how to use our products, which customers have said they find very useful. The remaining messages are from DPD to confirm receipt of your order and parcel and then to advise on your one-hour delivery slot. I appreciate that this may seem to be a lot but it’s so you’re aware of what’s happening with your order. Thank you for your feedback, Rian.
Posted 5 years ago
I have always bought Lucy bee’s coconut oil and used it for beauty and cooking and it’s just amazing the smell the taste and the packaging. I recently purchased the big beauty bundle and I can honestly say the products are just perfect, they smell great, they’ve worked wonders on my skin and since using the products on my face I have noticed my face hasn’t been at all dry and i havn’t broke out badly like I usually do. I would recommend this to everyone!! Not to mention it’s good for the environment too and animal cruelty free! And it’s designed for all ages. You basically couldn’t really ask for much more out of Lucy bee! I would love to see some make up products and some products with SPF In would be great! Also Lucy always replies to any questions her customers have which I think is so lovely! Thanks Lucy!xx
Helpful Report
Posted 6 years ago
Thank you for taking time to send us a review Charlotte! We are so happy to hear you are enjoying the products, and would recommend them. We use pure, organic essential oils and the range has been dermatologically approved for sensitive skin. We are proud to be certified Organic, FairTSA, Cruelty Free and Vegan - we are pleased these are important to you too! Thank you for for your question regarding SPF, we haven't added this to our Face Cream because our aim is to keep it natural and with the maximum amount of organic ingredients possible. We are here to help should you have any other questions! Rian
Posted 6 years ago
Excellent products & Service Thank You
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Posted 6 years ago
Fantastic products as always! Delivery was great too!
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Posted 6 years ago
Thank you for your 5* feedback, great to hear you are enjoying your products, Rian.
Posted 5 years ago
Amazing! I’m loving the products,
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Posted 6 years ago
Hi Jodie, thank you for your review - we are so pleased you love our products as much as we do! Rian.
Posted 5 years ago
Just Perfect!, I placed my order on Friday and goods arrived on Monday, just what you nee when starting a new beauty regime. :-)
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Posted 6 years ago
Hi Amanda, we are pleased the skincare products arrived quickly and hope you are enjoying them! Rian
Posted 6 years ago
Love these products, how they’re ethically sourced and produced and that they actually work! Brilliant work Lucy & team keep on doing amazing work 🌟
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Posted 6 years ago
Thanks for your 5* review, we are so pleased you are loving the products. We are very proud to be COSMOS organic, FairTSA, Vegan and Cruelty Free. It's great to hear these are as important to you too. Rian
Posted 6 years ago
Amazing products and quick delivery
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Posted 6 years ago
Fabulous friendly and quick service.
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Posted 6 years ago
Hi Kim, thank you for your 5* review! This means a lot to us. We are always here to help with any queries you may have! Rian
Posted 6 years ago
Lucy Bee is rated 4.9 based on 2,150 reviews