Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

Write Your review

Tell us how Lucy Bee made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality that’s not over priced!”

Helpful Report

Posted 6 years ago

Thank you Shannon for your review, we are pleased you are enjoying your Lucy Bee products. Thanks, Rian

Posted 5 years ago

“Great product, great packaging, great service. Thank you.”

Helpful Report

Posted 6 years ago

Hi Mark, thank you for your review - great to hear you enjoyed shopping with us. Thank you, Rian

Posted 5 years ago

“I LOVE my new products! I can’t wait to try them all! So lovely in my skin.”

Helpful Report

Posted 6 years ago

Thank you for this review Olivia, it's great to hear you are loving your Lucy Bee products! Thank you, Rian

Posted 5 years ago

“Best cleasing milk I’ve ever tried! So happy with this skincare range.”

Helpful Report

Posted 6 years ago

Hi Vanessa, thanks for your review we are so pleased to hear you are enjoying the Cleansing Milk. I hope you enjoy the rest of the range, Rian.

Posted 5 years ago

“I love Lucy Bee products because they are always great quality at a great price. I’ve used other coconut oil, but once I’d tasted Lucy Bee’s I can’t buy any other. This is a brand I trust every time. Delivery was fast too.”

Helpful Report

Posted 6 years ago

Hi Dawn, thank you for the 5* review. It's great to hear how much you like our Coconut Oil. It's also great to know that it is organic and fair trade, and that no monkeys are used to pick the coconuts. Thank you, Rian x

Posted 5 years ago

“Easy to order online. Quick delivery and kept informed of journey from Lucy Bee to me. Packaged appropriately. Love the products, would buy more if I had the money!!”

Helpful Report

Posted 6 years ago

Hi Liz, thank you so much for the 5* review. We are so pleased you found ordering with us easy, and your products arrived safe and quickly. Many thanks, Rian

Posted 5 years ago

“Amazing products and great service!”

Helpful Report

Posted 6 years ago

Thank you for your 5* review, Rian

Posted 5 years ago

“It’s, by far, my favourite food cupboard product. The creamed coconut is just heaven. But all the products are great and packed with benefits for your body, inside and out.”

Helpful Report

Posted 6 years ago

Thank you for your review, we are pleased to hear you are enjoying your Lucy Bee products. I agree, the Creamed Coconut is full of flavour and great stirred into soups. Thanks, Rian

Posted 5 years ago

“The products are lovely, I bought 2 bars of soap amd some salt. The only reason I havent scored very good, was that I was disappointed to receive quite a large box stuffed with two large pieces of brown paper for such small items. Surely the packaging of the box could be reduced slightly? Saving on recycling and cost? Soap is lovely though...”

Helpful Report

Posted 6 years ago

Hi Sarah, thank you for your review. It's great to hear you like your Lucy Bee products. Thank you for your feedback re: packaging. We have to ensure the products are secure for transit, and use recyclable packing. I will pass this feedback regarding the box size to our warehouse. Many thanks, Rian

Posted 5 years ago

“Love everything Lucy Bee stands for.”

Helpful Report

Posted 6 years ago

Thank you for your 5* review, it's great to hear how much you like Lucy Bee! Rian

Posted 5 years ago

“Products always live up to expectations, real shame you've had to stop selling the coconut milk due to courier problems with packs arriving split :-(”

Helpful Report

Posted 6 years ago

Hi Karen, thank you for your feedback and 5* review. We are pleased to hear you are enjoying your Lucy Bee products! Despite our best efforts at trying different ways to pack the Coconut Milk for delivery, we were still experiencing some cartons getting damaged in transit and leaking. Asda and Morrisons are stocking our Coconut Milk, you can find the list of those stores stocking it on our website. I would, however, advise calling ahead if you’re making a special trip for it to avoid any disappointment and a wasted journey. We are also talking to other retailers and hope to add to the list of stockists soon. Really sorry for any inconvenience but please be assured that this isn’t a decision taken lightly on our part. Take care, Rian.

Posted 5 years ago

“Really excited to use and try your products. Great customer service, I was kept informed of my delivery status until my order arrived. Very happy customer, thank you.”

Helpful Report

Posted 6 years ago

Hi Katherine, thank your review. We hope you enjoy the products! Rian.

Posted 5 years ago

“I bought the face bundle and I am really enjoying using it. I haven’t as of yet used the face exfoliator as we have just got back from holiday and I am paranoid to lose the tan. But all the other products have been lovely. My skin feels much softer and it’s grea to find a product that also removes mascara and doesn’t sting my eyes or make them sore like most do. My breakouts haven’t stopped as of yet but hoping it’s because I have only been using a week so looking forward to hopefully that improving as well. Thank you :)”

Helpful Report

Posted 6 years ago

Hi Emma, thanks for your review. It's great to hear you are enjoying the Skincare Range! I agree, the Cleansing Milk removes makeup so easily. I hope you enjoy trying the exfoliator too! Rian

Posted 5 years ago

“Really lovely to deal with and very helpful”

Helpful Report

Posted 6 years ago

Hi Natalie, thank you for your 5* review. We are always happy to help, we hope you enjoy your Lucy Bee products. Rian x

Posted 5 years ago

“I purchased the lip balm, the cleansing milk and the body cream. The lip balm solidifies in the pot, but I used the back of my nail to scrape the balm and apply it straight to my lips where it melted immediately and was easy to spread. Smells lovely. I had a cold, and it helped with my chapped lips however, had to apply frequently as is either absorbed too quickly or comes off with food/drink. The cleansing milk is insane, skin feels super soft after a cleanse. Doesn’t dry out the face at all. The face cream was sold out on the website but I imagine that combination would be insane. The body cream also is very good, smells divine and applies very easily. Have been using this everyday since I received it and my skin feels absolutely amazing. The only thing that lets it down slightly, is that there is very little gap between the dispenser’s neck and the bottle therefore when pressing down for cream it can sometimes end up on the bottle instead of in your hand.”

Helpful Report

Posted 6 years ago

Hi, thank you for your review. It's great to hear you are enjoying the products, and thank you for the feedback. The Face Cream should be back soon, and I hope you enjoy trying that too! Many thanks, Rian

Posted 5 years ago

“I initially bought the face cream and loved it so much that I then bought the face exfoliator and the cleanser. I would highly recommend them all. I have sensitive skin and also really dry skin and these are the only poducts that have actually nourished my skin without irritating it! Thank you”

Helpful Report

Posted 6 years ago

Hi Burcu, great to hear you are enjoying the Face skincare products. It is helpful for other customers with sensitive skin to read these reviews, so thank you for your comments. Rian.

Posted 6 years ago

“Products arrived well packaged and on time. Very happy with products purchased.”

Helpful Report

Posted 6 years ago

Thank you for your feedback. Pleased to hear your products arrived safe and sound.. and quickly! Rian

Posted 5 years ago

“Love the ethical brand that you can trust and knowing you’re buying from a business that cares.”

Helpful Report

Posted 6 years ago

Thank you for your review, we are very pleased to hear you enjoyed your shopping experience with us. Thank you, Rian

Posted 5 years ago

“Love Lucy Bee”

Helpful Report

Posted 6 years ago

Thank you Amy for your review, Rian x

Posted 5 years ago

“Excellent customer service.”

Helpful Report

Posted 6 years ago

Thank you for your review Samantha, we are always here to help! Hope you enjoy your Lucy Bee products, Rian x

Posted 5 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews