Lucy Bee Reviews

Name: Lucy Bee
Address: PO Box 214, Hertford
Rating: 4.88

4.9 Rating 2,149 Reviews

97 %

of reviewers recommend Lucy Bee

4.9

Based on 2,149 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered the TLC bundle and I absolutely love it. The body scrub is fantastic. I use it dry and then rinse off in the shower and my skin feels moisturised and smooth for days! Also the smell is amazing. The bath salts are great and the soap is fantastic, lathers up really well and leaves skin feeling really clean. I will definitely be ordering more from the skincare range. I’d like to try the body moisturiser next to enhance the scrub.”

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Posted 5 years ago

Hi Arron, thank you for your amazing review of the TLC bundle. It's great to hear how much you like the products! I also love the bar soap, and it's great to know there is no palm oil and also helping to cut down on plastic use. I hope you like the Body Cream too! Rian

Posted 5 years ago

“Absolutely fabulous skincare.”

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Posted 5 years ago

Hi Ola, it's great to hear how much you like the Lucy Bee Skincare. Thank you for your review, Rian

Posted 5 years ago

“Brilliant products!! Cacao drinking chocolate is my favourite. Can’t wait to try the skin care when it is back in stock.”

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Posted 5 years ago

Thanks for your review Jenny, I love the Cacao too! We make hot chocolate with it in the office using Lucy Bee Coconut Milk :) Rian.

Posted 5 years ago

“Love the smell of the grapefruit body scrub, but even applying to dry skin there is very little exfoliation, but extrely moisturising. Love the bath salts! They are helping my back pain like no pain killer has!! Extremely disappointed that i cannot buy your milk without driving half an hour to a super market .. I don't live in the middle of nowhere so unsure why it is not stocked anywhere near caerphilly whetjer it be tesco, asda or Morrisons”

Helpful Report

Posted 5 years ago

Hi Kate, thank you for your feedback. I'm pleased to hear you love the fragrance of our Body Exfoliator, but sorry to hear you do not find it exfoliating enough. I find it works best for me when I rub into dry skin before getting into the shower. We appreciate all feedback, and have listened to all comments. We have had a mixture of comments, and have added more exfoliating sugar to the next production which is in March. Thank you for your feedback on our Coconut Milk. The reason we do not sell our Coconut Milk on the shop anymore is that despite our best efforts at trying different ways to pack this for delivery, we were still experiencing some cartons getting damaged in transit and leaking. Asda and Morrisons are stocking this and if you click on 'How to Buy' on lucybee.com you can find the list of those stores stocking it. I would, however, advise calling ahead if you’re making a special trip for it to avoid any disappointment and a wasted journey. We are also talking to other retailers and really hope to add to the list of stockists soon. Sorry for any inconvenience but please be assured that this isn’t a decision taken lightly on our part. Take care, Rian

Posted 5 years ago

“Thanks”

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Posted 5 years ago

Thank you for your 5* review, Rian

Posted 5 years ago

“Order came quickly but had item missing. When emailed they sent item next day. Couldn’t have been more helpful.”

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Posted 5 years ago

Thank you for your feedback. Sorry to hear you had an item missing, but glad to hear it arrived the next day. I hope you enjoy using your products, Rian

Posted 5 years ago

“Had the cleanser and tip balm-loved them so bought the face cream and face exfoliator.been using the products a few weeks now.find them really good and love the smell of the product.would def recommend these to others.”

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Posted 5 years ago

Thank you for your feedback, it's great to hear you are enjoying the Skincare Range. And thank you for recommending! Rian.

Posted 5 years ago

“The soaps came beautifully wrapped,they have been bought as gifts for friends.”

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Posted 5 years ago

Hi Samantha, thank you for your review. I'm pleased to hear you like the soaps, and thank you for giving the gift of Lucy Bee! Rian

Posted 5 years ago

“Delivered on time with regular updates. Packaged beautifully. Only been using the products for under a week but really happy with them so far, fingers crossed they help with my problematic skin!!”

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Posted 6 years ago

Hi Victoria, great to hear you are enjoying your Skincare products. Thank you for your review, Rian

Posted 5 years ago

“Incredibly fast next day delivery. The cleansing milk has now replaced Liz Earle's cleanse and polish for me. A beautiful product! Thank you 🙂”

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Posted 6 years ago

Hi Abby, thank you for your 5* review of our Cleansing Milk. It's great to hear how much you like it, have you tried our Face Exfoliator? Rian.

Posted 5 years ago

“I love all the Lucy Bee products. I started off using the coconut oil but have since tried the coconut cream, coconut milk, turmeric powder and more recently the soaps and bath salts. I really like that Lucy Bee is a small ethical business, it makes a real difference and you know he quality is excellent!”

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Posted 6 years ago

Thank you for your feedback, we are so pleased to hear how much you like Lucy Bee and enjoy using our products. Rian.

Posted 5 years ago

“I love all Lucy Bee products. They are of excellent quality and I've always had wonderful and speedy customer service.”

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Posted 6 years ago

Hi Suzanne, thank you for your review. It's great to hear you are enjoying your products and have found our customer service helpful :) Thank you, Rian

Posted 5 years ago

“Really speedy delivery and beautiful bottle”

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Posted 6 years ago

Thank you for your review, we are pleased to hear you are happy with your Lucy Bee product. Rian

Posted 5 years ago

“Loving my cleansing milk. after just a few days my skin is brighter me blemishes are fading. Thank you Lucy bee it’s kike magic in a bottle Xx”

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Posted 6 years ago

Hi Victoria, we are pleased to hear how much you like our Cleansing Milk. It's great to hear how much it is helping with your complexion, Rian

Posted 5 years ago

“The customer service when ordering was very efficient and I received my purchase the next day. Very happy with it. I would have no hesitation purchasing products from Lucy Bee again. Brilliant!”

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Posted 6 years ago

Thank you Karen for your review, great to hear how smooth you found the ordering and delivery of your Lucy Bee products. Rian

Posted 5 years ago

“Love following Lucy Bee on Instagram, have tried a few products and love them!”

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Posted 6 years ago

Hi Sadie, great to hear you are enjoying your Lucy Bee products. Thank you for the 5* review! Rian

Posted 5 years ago

“I purchased the cleanser for my son (and I’ve been using it myself) who has very sensitive skin and had been prescribed a steroid cream by his Dr to clear up really red raw irritated skin Not something I wanted to use on him long term I invested in the cleanser for him and with in a few days the raw dry area is all cleared up I hoped this product would live up to all the hype and it did 🎉🎉 Worth every penny in my opinion”

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Posted 6 years ago

Thank you for your feedback, we are so pleased to hear the Cleansing Milk has helped your son's sensitive skin - this is great news. Thank you for your review, Rian

Posted 5 years ago

“I’m slightly obsessed with Lucy Bee products! From the coconut milk and turmeric, now to the soap bars and cleanser! Number 1 fan! I feature as much of her products as I can on my Instagram page @organicjulee xxxx”

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Posted 6 years ago

Hi Julee, thank you for your review. We are so pleased to hear how much you like your Lucy Bee products! Thank you, Rian x

Posted 5 years ago

“I’m obsessed with Lucy Bee products!!”

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Posted 6 years ago

Thank you for your review, it's great to hear how much you love Lucy Bee! Rian

Posted 5 years ago

“Fab products, fab service and speedy delivery.”

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Posted 6 years ago

Hi, thank you for your 5* review. Great to hear your products arrived quickly :) . Rian

Posted 5 years ago

Lucy Bee is rated 4.9 based on 2,149 reviews